Kirsten Küss
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Channels, Retailing, and Marketing Communications

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Kirsten Küss
Created by Kirsten Küss over 5 years ago
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Marketing 6th Lecture

Question 1 of 67

1

Value delivery network is a network composed of the company, suppliers, distributors and customers.

Select one of the following:

  • True
  • False

Explanation

Question 2 of 67

1

Marketing channel consists out of interdependent organisations that help to make a product (or service) available for use

Select one of the following:

  • True
  • False

Explanation

Question 3 of 67

1

Promotion is the act of finding and communicating with possible buyers.

Select one of the following:

  • True
  • False

Explanation

Question 4 of 67

1

When Matching, the offers are shaped and fitted dependent on the buyers needs

Select one of the following:

  • True
  • False

Explanation

Question 5 of 67

1

"Contact" is a way that cannel members add value

Select one of the following:

  • True
  • False

Explanation

Question 6 of 67

1

An agreement on price and other terms can be reached through Matching.

Select one of the following:

  • True
  • False

Explanation

Question 7 of 67

3

Fulfilling completed transactions include

Select one or more of the following:

  • physical distribution

  • financing

  • risk taking

Explanation

Question 8 of 67

1

The channel level is a channel that has no intermediary levels.

Select one of the following:

  • True
  • False

Explanation

Question 9 of 67

1

Select from the dropdown list to complete the text.

Direct marketing channel is a marketing channel that has ( no intermediary levels., one or more intermediary levels. )

Explanation

Question 10 of 67

1

Select from the dropdown list to complete the text.

Indircet marketing channel is a channel containing ( one or more intermediary levels, no intermediary levels ).

Explanation

Question 11 of 67

1

Conventional distribution channel is a distribution channel structure in which producers, wholesalers and retailers act as a unified system.

Select one of the following:

  • True
  • False

Explanation

Question 12 of 67

1

Horizontal marketing system is a channel consisting of oner or more independent producers, that seek to maximiser their own profits, even if it is at the expense of profits for the system as a whole.

Select one of the following:

  • True
  • False

Explanation

Question 13 of 67

1

Vertical marketing system (VMS) is a channel arrangement where two or more companies join together in order to follow a new marketing opportunity.

Select one of the following:

  • True
  • False

Explanation

Question 14 of 67

1

Corporate VMS: a vertical marketing system that combines back-to-back stages of production under single ownership- yet the channel leadership is established through common ownership

Select one of the following:

  • True
  • False

Explanation

Question 15 of 67

1

Contractual VMS: independent firms at different levels of production and distribution join together though contracts.

Select one of the following:

  • True
  • False

Explanation

Question 16 of 67

1

Administered VMS: system that coordinates successive stages of production through the size and power of one of the parties (e.g. Walmart)

Select one of the following:

  • True
  • False

Explanation

Question 17 of 67

1

Multichannel Distribution System is a system in which a single firm sets up two or more marketing channels to reach one or more stroker segments.

Select one of the following:

  • True
  • False

Explanation

Question 18 of 67

1

Channel design decisions are evaluated by factors like customer needs, channel objectives and identifying major channel alternatives.

Select one of the following:

  • True
  • False

Explanation

Question 19 of 67

1

Major channel alternatives are price and color of a product.

Select one of the following:

  • True
  • False

Explanation

Question 20 of 67

1

Number of Intermediaries are

Select one of the following:

  • Intensive distribution, Exclusive distribution, Selective distribution

  • Intensive creations, Exclusive creations, Selective creations

  • Intensive positioning, Exclusive positioning, Selective positioning

Explanation

Question 21 of 67

1

Selective distribution: giving the product to only a limited number of dealers.

Select one of the following:

  • True
  • False

Explanation

Question 22 of 67

1

Channel Management Decisions include

Select one of the following:

  • Selecting, managing, motivating channel members and evaluating their performance

  • Searching, finding, analyzing and evaluating research

Explanation

Question 23 of 67

1

Marketing logistics: managing upstream and downstream value-added flows of good among the suppliers, company, resellers and final consumers.

Select one of the following:

  • True
  • False

Explanation

Question 24 of 67

1

Supply chain management: managing upstream and downstream value-added flows of good among the suppliers, company, resellers and final consumers.

Select one of the following:

  • True
  • False

Explanation

Question 25 of 67

1

Retailing includes all activities that are involved in selling goods or services for personal, nonbusiness use.

Select one of the following:

  • True
  • False

Explanation

Question 26 of 67

1

Retailer's are businesses whose sale come primarily from retailing

Select one of the following:

  • True
  • False

Explanation

Question 27 of 67

1

There are different types of retailers.

Select one of the following:

  • True
  • False

Explanation

Question 28 of 67

1

having self-service (e.g. self checkout) vs. full-service retailers is part of the criteria of the Amount of service

Select one of the following:

  • True
  • False

Explanation

Question 29 of 67

1

Possible examples for the Product line are speciality stores, departments stores and supermarkets.

Select one of the following:

  • True
  • False

Explanation

Question 30 of 67

1

Possible examples for Relative prices are franchise and voluntary chains

Select one of the following:

  • True
  • False

Explanation

Question 31 of 67

1

Possible examples for Organization would be discount stores and outlets

Select one of the following:

  • True
  • False

Explanation

Question 32 of 67

1

Pop-up Stores are a trend in retailing.

Select one of the following:

  • True
  • False

Explanation

Question 33 of 67

1

Wholesaling: All activities included in selling goods and services.

Select one of the following:

  • True
  • False

Explanation

Question 34 of 67

1

Wholesalers are primarily engaged in wholesaling activities.

Select one of the following:

  • True
  • False

Explanation

Question 35 of 67

1

Wholesalers buy mostly from retailers and sell to producers.

Select one of the following:

  • True
  • False

Explanation

Question 36 of 67

1

Many of the nation's largest and most important wholesalers are largely unknown to final customers.

Select one of the following:

  • True
  • False

Explanation

Question 37 of 67

1

Merchant wholesalers are independently owned but take title of the merchandise that it handles

Select one of the following:

  • True
  • False

Explanation

Question 38 of 67

1

A Broker is a wholesaler that does not take title to goods and brings buyers and sellers together as well as assets in negotiating.

Select one of the following:

  • True
  • False

Explanation

Question 39 of 67

1

An Agent is a wholesaler that checks if the goods are treated correctly.

Select one of the following:

  • True
  • False

Explanation

Question 40 of 67

1

Promotion Mix can also be called Marketing Communication Mix

Select one of the following:

  • True
  • False

Explanation

Question 41 of 67

1

"The specific blend of promotion tools that the company uses to persuasively communicate customer value and build customer relationships."

Select one of the following:

  • Promotion Mix

  • Vertical Marketing System

  • Moneyshark agencies

Explanation

Question 42 of 67

1

Five Major Promotion tools are advertising, sales promotion, personal selling and public relations

Select one of the following:

  • True
  • False

Explanation

Question 43 of 67

1

MC stands for

Select one of the following:

  • Marketing communication

  • Master Classes

  • My culture

Explanation

Question 44 of 67

1

Recent developments have been that the customers are better informed and empowered and a shift in both traditional and mass media has been prominent.

Select one of the following:

  • True
  • False

Explanation

Question 45 of 67

1

IMC stands for

Select one of the following:

  • Integrated Marketing Communications

  • Integrated Main Courses

  • Intersting Marketing Classes

Explanation

Question 46 of 67

1

Promotion mix strategies include the Push as well as the pull strategy.

Select one of the following:

  • True
  • False

Explanation

Question 47 of 67

1

The push strategy "pushes" the product on to the customer.

Select one of the following:

  • True
  • False

Explanation

Question 48 of 67

1

The pull strategy waits for the demands of the customers as a marketing activity

Select one of the following:

  • True
  • False

Explanation

Question 49 of 67

1

The affordable method is per se the most expensive

Select one of the following:

  • True
  • False

Explanation

Question 50 of 67

1

Competitive-parity method sets the promotion budget at a certain percentage.

Select one of the following:

  • True
  • False

Explanation

Question 51 of 67

1

Percentage-of-sale method sets the promotion budget to match the competitors outlays.

Select one of the following:

  • True
  • False

Explanation

Question 52 of 67

1

Objective-and-task develops the promotion budget with 3 steps

Select one of the following:

  • True
  • False

Explanation

Question 53 of 67

1

The message strategy sets the notion for the message execution. It is the "big idea" that will make the advertisement especially memorable.

Select one of the following:

  • True
  • False

Explanation

Question 54 of 67

1

The message execution focusses on the approach, style, tone, and format used for executing the advertised message.

Select one of the following:

  • True
  • False

Explanation

Question 55 of 67

1

Strong impact comes with less control.

Select one of the following:

  • True
  • False

Explanation

Question 56 of 67

1

Building public relations are more expensive than advertising.

Select one of the following:

  • True
  • False

Explanation

Question 57 of 67

1

a salesperson is an individual that represents the company

Select one of the following:

  • True
  • False

Explanation

Question 58 of 67

1

salesforce links the company with its customers.

Select one of the following:

  • True
  • False

Explanation

Question 59 of 67

1

Consumer promotions boost short-term buying and involvement. They can also enhance long-term customer relationships.

Select one of the following:

  • True
  • False

Explanation

Question 60 of 67

1

Trade promotions objective is it to persuade resellers to carry their product.

Select one of the following:

  • True
  • False

Explanation

Question 61 of 67

3

Disadvantages of social media are

Select one or more of the following:

  • Targeted and personal

  • Immediate and timely

  • Cost effective

  • Engagement and social sharing capabilities

  • User involved/controlled, campaigns can backfire

  • Companies sill learn how tu use it

  • Results are hard to measure

Explanation

Question 62 of 67

1

Advantages of social media marketing

Select one or more of the following:

  • Targeted and personal

  • Immediate and timely

  • Cost effective

  • engagement and social sharing capabilities

  • User involved/controlled, campaigns can backfire

  • Companies still learn how tu use it

  • Results are hard to measure

Explanation

Question 63 of 67

1

public policy issues in direct and digital marketing are irritation, unfairness, deception and fraud as well as a invasion of consumer privacy

Select one of the following:

  • True
  • False

Explanation

Question 64 of 67

1

REVIEW QUESTIONS (1):
A distribution channel structure in which producers, wholesalers and retailers act as a unified system is called a vertical marketing system.

Select one of the following:

  • True
  • False

Explanation

Question 65 of 67

1

REVIEW QUESTIONS (2):
Retailing refers to all the activities involved in selling goods or services directly to final consumers for their personal, nonbusiness use.

Select one of the following:

  • True
  • False

Explanation

Question 66 of 67

1

REVIEW QUESTIONS (3):
Advertising refers to a short-term incentives to encourage the purchase or sale of a product or service.

Select one of the following:

  • True
  • False

Explanation

Question 67 of 67

1

REVIEW QUESTIONS (3):
The affordable method in advertising budget setting refers to setting the budget in a way that it matches competitors outlays.

Select one of the following:

  • True
  • False

Explanation