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Business/Economics Quiz on HRM Quiz 9, created by jen justice on 03/04/2019.

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HRM Quiz 9

Question 1 of 15

1

Unions have a role because some degree of ____________ is inevitable between workers and management.

Select one of the following:

  • association

  • conflict

  • violence

  • discussion

  • work

Explanation

Question 2 of 15

1

Most national unions in Canada are affiliated with

Select one of the following:

  • the federal government.

  • industrial unions.

  • the Canadian Labour Congress (CLC).

  • the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO).

  • the Chamber of Commerce.

Explanation

Question 3 of 15

1

John is a unionized employee and is a member of the local chapter of a national industrial union. John believes his immediate supervisor is not living up to the terms of the recently negotiated contract and although he has discussed his concerns with his supervisor, he is not satisfied with his supervisor's response. John should contact

Select one of the following:

  • the regional office of his labour union.

  • the union's president.

  • the national office of the Canadian Labour Congress.

  • his union steward.

  • other employees in his workplace.

Explanation

Question 4 of 15

1

Organizations are primarily concerned about the impact of unions on

Select one of the following:

  • profits.

  • customers.

  • market share.

  • competitors.

  • younger employees.

Explanation

Question 5 of 15

1

Which of the following is NOT generally cited as a reason for the decline in union membership?

Select one of the following:

  • Change in the structure of the economy

  • More women in the workforce

  • Management efforts against unionizing

  • Government regulations which make unions seem less important

  • Adopting effective human resource management practices

Explanation

Question 6 of 15

1

On average, union members receive ___________ wages and benefits than nonunion workers.

Select one of the following:

  • lower

  • higher

  • the same

  • more complicated

  • lower and more complicated

Explanation

Question 7 of 15

1

A union security provision making payment of union dues mandatory even if the worker is not a member of the union is

Select one of the following:

  • the Rand formula.

  • Labour Relations Board.

  • checkoff provision.

  • social unionism formula.

  • closed shop.

Explanation

Question 8 of 15

1

Under _____________, the employer, on behalf of the union, automatically deducts union dues from employee paycheques.

Select one of the following:

  • the Rand formula

  • a closed shop provision

  • a checkoff provision

  • a social unionism formula

  • an open shop provision

Explanation

Question 9 of 15

1

Prohibited conduct of an employer, union, or individual under the relevant labour legislation is called a(n)

Select one of the following:

  • inappropriate act.

  • unfair labour practice.

  • inappropriate labour practice.

  • essential bargaining right.

  • None of the answers are correct.

Explanation

Question 10 of 15

1

A Labour Relations Board has the authority to

Select one of the following:

  • dismiss employees.

  • increase wages.

  • shut down plants.

  • interpret and enforce relevant labour laws.

  • All of the answers are correct.

Explanation

Question 11 of 15

1

The union organization process begins with

Select one of the following:

  • consultation with management.

  • a membership application.

  • checkoff provision.

  • establishing a closed shop.

  • formation of a joint committee.

Explanation

Question 12 of 15

1

__________________ is a collective decision by union members not to work or to slow down until certain demands or conditions are met.

Select one of the following:

  • A strike

  • A lockout

  • Picketing

  • Collective bargaining

  • Arbitration

Explanation

Question 13 of 15

1

A lockout is initiated by the

Select one of the following:

  • government.

  • union.

  • non-union employees.

  • Labour Relations Board.

  • employer.

Explanation

Question 14 of 15

1

The least formal and most widely used alternate to resolving conflicts between employees and management is

Select one of the following:

  • a strike.

  • conciliation.

  • mediation.

  • a grievance.

  • arbitration.

Explanation

Question 15 of 15

1

A conflict resolution procedure in which a binding settlement is determined is

Select one of the following:

  • a strike.

  • conciliation.

  • mediation

  • a grievance.

  • arbitration.

Explanation