jen justice
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Business/Economics Quiz on HRM 11, created by jen justice on 03/04/2019.

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HRM 11

Question 1 of 15

1

A high-performance work system 

Select one of the following:

  • consists of a group of exceptional employees whose productivity is enhanced by collaboration in the workplace.

  • is a combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals.

  •  is a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data.

  •  is a system used to collect, record, store, analyze, and retrieve data concerning an organization's human resources.


  • All of the answers are correct.

Explanation

Question 2 of 15

1

Which of the following is NOT an element of a high-performance work system?

Select one of the following:

  • the right people


  • reward systems

  • task design

  • information systems

  • Actually, all of these are elements of a high-performance work system

Explanation

Question 3 of 15

1

In high-performance work systems, organizational structure promotes all of the following, EXCEPT 

Select one of the following:

  • cooperation.

  • how employees are assessed.

  • learning.

  • continuous improvement.


  • how well employees respond to change.

Explanation

Question 4 of 15

1

High-performance work systems emphasize 

Select one of the following:

  • training.


  • development.

  • career management.

  • "fit" with the culture of the organization.

  • All of the answers are correct.

Explanation

Question 5 of 15

1

Which of the following is NOT a condition that contributes to high performance? 

Select one of the following:

  • work design that allows employees to use a few highly specialized skills

  • empowerment

  • ongoing training

  • teamwork

  • ethical behaviour

Explanation

Question 6 of 15

1

An organization that supports lifelong learning by enabling all employees to acquire and share knowledge is known as a(n) 

Select one of the following:

  • e-learning organization.

  • adaptive organization.

  • learning organization.

  • next-generation organization.

  • knowledge organization.

Explanation

Question 7 of 15

1

Knowledge is most valuable to the organization when it is

Select one of the following:

  • created.

  • stored.


  • shared.

  • measured.

  • acquired.

Explanation

Question 8 of 15

1

A learning culture is an organizational culture in which all but one of the following is true. Name the exception. 

Select one of the following:

  •  Learning is rewarded, promoted, and supported by managers and organizational objectives.

  • Managers are recognized as the source of knowledge for the company and are encouraged to share their knowledge with employees.

  • Managers encourage flexibility and experimentation.

  • Employees are valued and the focus of the organization is on ensuring their development and well-being.

  • Employees are recognized as the source of its knowledge.

Explanation

Question 9 of 15

1

All of the following are key roles for HR in mergers and acquisitions, EXCEPT 

Select one of the following:

  • determining target stock price.

  • ensure leadership talent is in place to lead and implement the transition.

  • identify key people and take steps to retain them.


  • assess the emotional element of how employees feel about the company, leaders, and their openness to the change.

  • examine rewards and work environment factors.

Explanation

Question 10 of 15

1

Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices? 

Select one of the following:

  • e-HRM

  • transaction processing


  • expert systems

  • outsourcing

  • decision support systems

Explanation

Question 11 of 15

1

You wish to test a range of assumptions about the availability of a certain skill in the labour market by looking at the impact of the assumptions on the success of different recruiting plans. Which one of the following systems would you use? 

Select one of the following:

  • decision support system

  • expert system

  •  e-HRM system


  • Human Resource Information System

  • transactional processing system

Explanation

Question 12 of 15

1

Which one of the following is true of e-HRM? 

Select one of the following:

  • e-HRM involves providing HR-related information over the Internet.

  • More and more organizations are engaging in e-HRM.

  •  e-HRM may combine company-specific resources on a secure intranet with links to other resources on the Internet.


  • All of the choices are true.

  • e-HRM involves providing HR-related information over the Internet and more and more organizations are engaging in e-HRM

Explanation

Question 13 of 15

1

A growing trend related to HR technology requires employees to handle many job-related tasks (such as applications for reimbursement and updates to personal information). This is referred to as 

Select one of the following:

  • HR 24/7

  • enhanced HR customer service

  • employee self-service

  • self-selection

  • HR self-service

Explanation

Question 14 of 15

1

Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs? 

Select one of the following:

  • Reviewing a set of key indicators

  • Measuring the outcomes of specific HRM activity


  • Measuring the economic value or ROI (return on investment) of HRM programs

  • All of the answers are correct.

  • Reviewing a set of key indicators and measuring the outcomes of specific HRM activity

Explanation

Question 15 of 15

1

A formal review of the outcomes of HRM functions based on identifying key HRM functions and measures of organizational performance is a(n): 

Select one of the following:

  • HRM analysis.

  • HRM needs assessment.


  • HRM outcome review.


  • HRM audit.

  • None of the answers are correct.

Explanation