Mer Scott
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PHCY310 Quiz on L21 Ethics, created by Mer Scott on 13/04/2019.

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Mer Scott
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L21 Ethics

Question 1 of 4

1

Duty of care is our duty to exercise reasonable care and skill i.e. at a standard expected of a competent practitioner skilled in that field; not perfection.
This relates to the Code of Ethics, right 4. Right 4 is the right to services of an : "Every consumer has the right to:
(1) services provided with reasonable ;
(2) services provided that comply with & other relevant standards;
3) services provided in a manner with his or her ;
(4) services provided in a manner that minimizes the potential to, and
‘optimizes the quality of ’ of, that consumer;
(5) among providers to ensure quality and continuity of services."

Select option below to complete the highlighted text

    reasonably
    appropriate standard
    care and skill
    legal, professional,ethical
    needs
    consistent
    harm
    life
    co-operation

Explanation

Question 2 of 4

1

A provider is not in breach of [the Code of Ethics] if they have taken reasonable actions in the circumstances to give effect to the rights, and comply with the duties, in the Code.

Select one of the following:

  • True
  • False

Explanation

Question 3 of 4

1

When a patient believes their HC provider's actions are a breach of their ethical rights, a complaint can be made to the . The HDC complaints enter a triage system.
There is a 'preliminary’ assessment: either “No Action” or...
1. A referral to another agency: Compensation: ; Competence: (Nursing, Medical, Pharmacy Council etc))
2. Refer to:
An is then carried out by the referred party.

If a breach of the code is found:
1. Recommendation (eg ), to Prof Council (Nursing, Medical, Pharmacy Council etc
2. Or, rarely, refer to Director of (rare) which may lay charges in:
Tribunal, Review Tribunal, or take no further action.

Select option below to complete the highlighted text

    Health and Disability Committee
    Further
    ACC
    Professional Council
    provider, advocacy or mediation
    investigation
    apology
    report
    Proceedings
    Health Practitioners Disciplinary
    Human Rights

Explanation

Question 4 of 4

1

(This is very unlikely to be assessed but I think it's so I put it in the quiz.)

BISMARKS “ELEMENTS” OF A “GENUINE” APOLOGY:
(1) recognition of the event that caused harm, (I recognise that ____ caused harm...)
(2) an expression of regret and sympathy (I would like to express how much I regret my actions, and how sorry I am for _____...),
(3) an acknowledgement of responsibility—where appropriate—once the facts are fully understood (I acknowledge that it was my responsibility...),
(4) effective reparation, (usually ACC), and
(5) one or more opportunities to meet again after a period of reflection. (If you should want to speak to me about this in the future I encourage you to do so...)

Select option below to complete the highlighted text

    cool

Explanation