Scientific Management
1. What approach?
2. Who created it?
3. What is it?

Bureaucratic Control Systems
1. Who?
2. Approach?
3. What?
4. When?

Planning

Organizing

Leading

Mary Parker Fullett
1. Approach?
2. What?

Controlling

The Hawthorne Studies
1. Who?
2. What?
3. Approach?
4. When?

Leader

Manager

THEORY X & THEORY Y
1. Who?
2. When?
3. What?

Statistical Process Controls

TQM

Just in Time Management

Business Process Re-engineering

Activity Based Costing

Balance Scorecard

Are managers always leaders and are leaders always managers?

Six Sigma

Negative Affectivity

Emotional Stability

Agreeableness

What is Culture?

Antagonism

Conscientiousness

Internal locus of control

Schein’s Iceberg of culture

External Lotus of Control

Ceremonies & Rites

Rite of Passage

Values

Rites of Integration

Rites of Enhancement

Terminal Value

Instrumental Value

Stories & Language

Types of Cultures

Attitudes

High Job satisfaction

Cultural Change

Organisational commitment

Emotional Intelligence

Hosted's Dimmensions of Culture

What are the five elements of Emotional intelligence

Benefits of having managers as leaders

Policy Deployment

Organizational Malice

What does emotional intelligence do for a manager.

Vision Statement

Mission Statement

Legitimate Power

Reward Power

Value Proposition

Coercive Power

Expert Power

Strategic Differenation
Corporate Level

Referent Power

Strategic Differentiation
Business Level

Empowerment

Strategic Differentiation
Functional Level

SWOT

Trait models

Vertical Integration

Horizontal Integration

Behavior Models and their two dimensions.
(Ohio State)

Stability & Renewal

Behavior models and their two dimensions
(Michigan)

Global Strategy

Multi-Domestic Strategy

Contingency Models

Wife

Business Level Stragies

Fiedler's Model two styles

Construct Analysis

Fielder's Model (situational leadership)

CPMS

House's Path-Goal Theory

Gap Analysis

The Leader Substitutes Model

Transformational Leadership

Transformational Managers (2)

Phases of Policy Deployment

Transnational Leadership

Laws

Stakeholders

Discrimination

Disparent Treatment

Adverse Impact

Some points about stakeholders

Societal Ethics

Professional Ethics

Individual Ethics

Why is ethics important aside from "its the right thing to do"

Utilitarian Rule

Title VII

Justice Rule

Equal Pay Act (1963)

Practical Rule

Age Dsicrimination in Employment Act (1967)

Moral Rights Rule

Pregnancy Discrimination Act (1978)

Intrinsic Motivation

Americans with Disabilities Act (1990)

Extrinsic motivation

Family and Medical Leave Act (1993)

Civil Rights Act (1991)

Quid Pro Quo Sexual Harassment

Maslow's Hierarchy of needs

Hostile Work Environment Sexual Harassment

Herzberg's Motivation hygiene theory.

McClelland’s Three Needs Theory

Synergy

Leadership Styles

Equity Theory (J. Stacey Adams)

Expectancy Theory

Tuckman's Stages of Group Development

Expectancy

Instrumentality

Valence

Goal setting theory

What are SMART goals

Operant Conditioning Learning Theory

Social Learning Theory

Pay and Motivation

Programmed Decision making

Non-Programmed decision making

Group Cohesiveness

The Classical Model for decision making

Group Norms

Administrative model to decision making

Deviance

Bounded Rationality

Pareto Principal

Steps in the decision making process

6 Challenges of groups

Group decision making

Group Think

Devils Advocacy

Strategic HRM

Characteristics of Entrepreneurs

Job Analysis

Intraprenuership

Reliability

Skunkworkers

Validity

Collective Bargaining

Body Language

Communication Likability