Cal 3 | Quiz

Question 1 of 20

1

The company is having issues with quality on its projects. Senior Management has a mentality of dealing with problems when they absolutely need to instead of trying to eliminate them before they occur. The company would expect to work with all of the following except…

Select one of the following:

a. Increased warranty support
b. Dissatisfied customers
c. More inventory needed
d. Training for process improvement

Explanation

Question 2 of 20

1

A project team is having their first quality meeting and plans to review the organization’s quality policy when it is discovered that the company has never developed an organizational quality policy. The project manager is very concerned about this discovery. What would be the BEST course of action?

Select one of the following:

a. Document the absence of a quality policy in the quality management plan and take corrective action
b. Write a quality policy just for this project
c. Substitute benchmark data for the quality policy
d. Suspend execution until the organization provides a quality policy

Explanation

Question 3 of 20

1

The company is in the Validate Scope phase of its project. It is tracking defects that come in from customers who are testing the project. Given the nature of a new project, they have a variety of defects that are being discovered. Organizing and prioritizing the defects is becoming a challenge and they want to be more proactive about it before it gets out of control. What would help them organize this better?

Select one of the following:

a. Flowchart
b. Histogram
c. Fishbone diagram
d. Ishikawa diagram

Explanation

Question 4 of 20

1

The bus driver for metro area rapid transit is in the process of driving the daily bus route. Adhering to the required startup process, the driver follows the procedures to ensure that he has properly selected and adjusted all the needed items to start up the bus for his route. Which of the following did he likely use?

Select one of the following:

a. Cause and Effect diagram
b. Company policy
c. Process flowchart
d. Checklist

Explanation

Question 5 of 20

1

A project manager wants to perform a code review, but over two million lines of code have already been written for this project, and more are being produced every day. Rather than reviewing each line of code, the manager should consider:

Select one of the following:

a. Automated testing tools
b. Trend analysis
c. Statistical sampling
d. Regression analysis

Explanation

Question 6 of 20

1

The integrated circuit manufacturing process has been experiencing variance that is causing concern among the team. Some results have been within the specification limits, and some below the control tolerances. You want to learn more about the output of the process for last 100 values. Which item below would show the most useful view of information?

Select one of the following:

a. Pareto diagram
b. Fishbone diagram
c. Control chart
d. Checklist

Explanation

Question 7 of 20

1

The company is implementing a quality improvement standard on its project work, trying to improve the culture to improve quality standards. The company views the need to shift the mentality of the company to a proactive approach to quality to achieve this objective. Which of the following would it not expect to deal within an environment that has a proactive approach to quality?

Select one of the following:

a. Greater quality standard
b. Increased warranty support
c. Decreased warranty support
d. Less inventory needed

Explanation

Question 8 of 20

1

The project is in the process of determining the accuracy of the work of the product. The project team members are utilizing a progressive elaboration approach. They discover that the process to measure the output is not going to produce the results needed. What process will fix the problem?

Select one of the following:

a. Plan Quality Management
b. Quality Management
c. Manage Quality
d. Control Quality

Explanation

Question 9 of 20

1

The goal of the Control Quality Process is:

Select one of the following:

a. Verify deliverables, that is to obtain the final acceptance of the deliverables.
b. Verify deliverables, that is to determine the correctness of the deliverables.
c. Validate deliverables, that is to obtain the final acceptance of the deliverables.
d. To obtain quality metrics.

Explanation

Question 10 of 20

1

The Control chart has an upper control limit of ten and a lower control limit of four. What is the upper specification limit?

Select one of the following:

a. Greater than ten
b. Twelve
c. Fourteen
d. Between ten and four

Explanation

Question 11 of 20

1

A project manager is unsure of the difference between precision and accuracy and asks for your help in understanding the difference between the two terms. Which of these responses would be the best response to such a question?

Select one of the following:

a. Precision is consistency that the value of a repeated set of measurements are clustered and have little scatter whereas accuracy is correctness that the measured value is very close to the true value
b. Accuracy is consistency that the value of a repeated set of measurements are clustered and have little scatter whereas precision is correctness that the measured value is very close to the true value
c. Accuracy and Precision are equivalent and normally specified in the SOW by the customer who issues the SOW
d. Accuracy is more important than precision. The project management team must decide the level of accuracy required

Explanation

Question 12 of 20

1

In control quality, the focus is on testing. Decisions should be made regarding how much testing is needed. Which of the following would be considered a negative associated with testing a sample instead of a population?

Select one of the following:

a. It is more difficult.
b. It is less destructive.
c. It is not very thorough.
d. It needs more resource.

Explanation

Question 13 of 20

1

An organization is highly reputed for deliverables quality. What would be an appropriate statement that BEST represent this situation?

Select one of the following:

a. The organization has a low cost of quality.
b. Organization uses a standard quality management plan for all projects.
c. Organization’s Project schedules are highly robust.
d. The organization has a high cost of quality.

Explanation

Question 14 of 20

1

The project is progressing. As the company starts to release the product of the project to market, the consumer isn’t buying it as the company had projected. This appears to be because in the past, the company has released products that had an excessive number of defects. Who was ultimately responsible for these products being released with the defects?

Select one of the following:

a. Functional Management
b. Project Manager
c. The developer
d. Senior Management

Explanation

Question 15 of 20

1

The printing company is putting a policy in place to use just-in-time manufacturing. It feels this policy will help minimize excess paper and ink costs and improve efficiency in processing and maximize square footage utilization The amount of inventory needed for this type of process is what??

Select one of the following:

a. 0.25
b. Minimal
c. Zero
d. Six Sigma

Explanation

Question 16 of 20

1

An automotive designer uses a certain technique to determine which combination of suspension and tires will produce the most desirable ride characteristics at a reasonable cost. In order to do this, she works with a statistical framework and systematically changes all of the important parameters instead of changing the factors one at a time. This is known as:

Select one of the following:

a. Design for X
b. Root cause analysis
c. Design of Quality
d. Design of Automobiles

Explanation

Question 17 of 20

1

In the process of managing a construction project, you discover a very serious defect in the way one particular section has been built. Your engineers analyse the section of the building and decide that the problem is actually relatively minor. In which process are you involved?

Select one of the following:

a. Plan Quality Management
b. Manage Quality
c. Control Quality
d. Quality Management

Explanation

Question 18 of 20

1

A customer is concerned that the quality process is not being followed as laid out in the quality management plan. The best way to see if this claim is accurate is:

Select one of the following:

a. Random sampling
b. Kaizen
c. Personally participate in the quality inspections
d. Audits

Explanation

Question 19 of 20

1

The construction engineer is doing questionable work on his tasks on the remodeling project. The Project Manager has spoken to him about it a few times to no resolution. Functional Management has been made aware of this issue as well. Who is responsible for the quality of the work of the construction engineer?

Select one of the following:

a. The Construction Engineer
b. Project Manager
c. Senior Management
d. Functional Management

Explanation

Question 20 of 20

1

The bottling project is encountering a number of defects and needs to focus on what requires the most attention based on count. They want to have something that will graphically show this requirement plus a cumulative percentage of the defects. Which of the following would you use to provide this?

Select one of the following:

a. Histogram
b. Ishikawa diagram
c. Fishbone diagram
d. Flowchart

	Created by Enrique Gomez over 5 years ago