Mikayla Pettis
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Quiz on MIS Quiz 3 Chapters 1,2,3, created by Mikayla Pettis on 12/09/2019.

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Mikayla Pettis
Created by Mikayla Pettis about 5 years ago
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MIS Quiz 3 Chapters 1,2,3

Question 1 of 34

1

Which type of system would you use to determine what trends will affect your firm the most in five years?

Select one of the following:

  • ESS

  • DSS

  • TPS

  • MIS

Explanation

Question 2 of 34

1

Which of the following statements about Plan International's new human resource systems, as described in the chapter case as described in the chapter case is not true?

Select one of the following:

  • A. the new system it is cloud-based and and delivers information on secure mobile platform.

  • B. the new system helps manage grants and donations received by Plan International.

  • C. It took six months to implement a working system at Plan International's international headquarters.

  • D. The new system enables employees to update their own personal information.

Explanation

Question 3 of 34

1

Which of the following systems are designed to support organizations-wide process coordination and integration?

Select one of the following:

  • A. ESS

  • B. CRM

  • C. Enterprise Application

  • D. DSS

  • E. MIS

Explanation

Question 4 of 34

1

A(n) ______ collects data from various business processes and stores the data in a single comprehensive data repository, usable by many parts of the business

Select one of the following:

  • A. TIPS

  • B. CRM

  • C. Enterprise System

  • D. DSS

  • E. automatic reporting system

Explanation

Question 5 of 34

1

What is the most important benefit of an enterprise application?

Select one of the following:

  • A. Enabling a company to work collaboratively with customers and suppliers

  • B. Enabling managers to make better decisions

  • C. Enabling business functions and departments to share information

  • D. Enabling speed of communication

  • E. Enabling cost-effective, e-business processes

Explanation

Question 6 of 34

1

______ provide information to coordinate all of the business processes that deal with customers in sales, marketing and service to optimize revenue, customer satisfaction and customer retention.

Select one of the following:

  • A. CPS

  • B. MIS

  • C. CRM Systems

  • D. ESS

  • E. TPS

Explanation

Question 7 of 34

1

Which of the following can typically access a company's intranet?

Select one of the following:

  • A. A firms's suppliers

  • B. The firm's customers

  • C. The general public

  • D. The firm's outside contractors

  • E. The firm's employees

Explanation

Question 8 of 34

1

You manage the Information Systems department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics, such as views and click-throughs, about their current display ads. Which type of system will most efficiently provide a solution?

Select one of the following:

  • A. Extranet

  • B. Enterprise System

  • C. KWM

  • D. CRM

  • E. Intranet

Explanation

Question 9 of 34

1

Which of the following refers to the purchase or sale of goods and services over the Internet?

Select one of the following:

  • A. E-business

  • B. MIS

  • C. SCM

  • D. E-commerce

  • E. CRM

Explanation

Question 10 of 34

1

From your reading of the chapter opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?

Select one of the following:

  • A. Implementing Yammer improved employee productivity and collaboration

  • B. ABB's primary motivation for replacing its existing corporate intranet was to enhance its security

  • C. Efforts to implement Yammer was met with significant resistance from employees

  • D. Yammer provided ABB with a single entry point to all the information and tools ABB employees need for their jobs

Explanation

Question 11 of 34

1

Which of the following types of systems could be used to enable different firms to work collaboratively on a product?

Select one of the following:

  • A. DSS

  • B. Extranet

  • C. Intranet

  • D. KMSE

  • E. CRM

Explanation

Question 12 of 34

1

Interaction jobs are the jobs which____?

Select one of the following:

  • A. involve knowledge that can't be put into an information system

  • B. require close coordination and collaboration

  • C. require an emphasis on innovation

  • D. require intense levels of interactions with clients

  • are performed typically by operational-level employees

Explanation

Question 13 of 34

1

In a business environment, the focus of collaboration is to

Select one of the following:

  • A. accomplish the task at hand

  • B. foster better communication

  • C. provide a sense of community

  • D. prevent miscommunication

  • E. increase a firm's profit margin

Explanation

Question 14 of 34

1

Which of the following statements is not true about collaboration in a business setting?

Select one of the following:

  • A. Collaboration is a many to many activity as opposed to a one on one activity

  • B. Meaningful collaboration requires supportive business firm culture and the right, decentralized structure

  • C. Special types of information systems are available to support collaboration

  • D. Collaboration might be a short lived activity, lasting a few minutes

  • E. The evidence of the business benefits of collaboration are largely anecdotal

Explanation

Question 15 of 34

1

Each of the following is required for successful collaboration except

Select one of the following:

  • A. Strong hierarchy

  • B. open culture

  • C. decentralized structure

  • D. appropriate collaboration technology

  • E. breadth of collaboration

Explanation

Question 16 of 34

1

You work for highly successful advertising it is about to expand nationally it is of the utmost importance will be finding a way to store and disseminate its clients frequently updated branding and style guides throughout the organization. The organization the guidelines include multiple images files and tax documents. What system will best serve its needs?

Select one of the following:

  • A. a virtual world

  • B. A telepresence system

  • C. A TPS with KMS capabilities

  • D. A wiki

  • E. An extranet with KMS capabilities

Explanation

Question 17 of 34

1

A wiki is a type of collaborative______?

Select one of the following:

  • A. blogging

  • B. virtual world

  • C. social network

  • D. website

  • E. MIS

Explanation

Question 18 of 34

1

The goal of social commerce application is to:

Select one of the following:

  • A. harness collective knowledge to generate new ideas

  • B. upload and share business documents

  • C. use social media to connect with customers

  • D. connect through personal and business profiles

  • E. share opinions about purchasing products or services

Explanation

Question 19 of 34

1

What analytical framework discussed in the chapter helps and evaluates the benefit and uses of collaborative tools?

Select one of the following:

  • A. space/cost matrix

  • B. cost/use matrix

  • C. time/cost matrix

  • D. task/time matrix

  • E. time/space matrix

Explanation

Question 20 of 34

1

Cisco's WebEx is an example of whic of the following types of collaborative tools?

Select one of the following:

  • A. Online Meeting

  • B. Blog

  • C. Wiki

  • D. Team rom

  • E. Group calendar

Explanation

Question 21 of 34

1

Which of the following Google tools allows people to engage in group video chat?

Select one of the following:

  • A. Google Circles

  • B. Google Apps for Business

  • C. Google Drive

  • D. Google Hangouts

  • E. Google Docs

Explanation

Question 22 of 34

1

Instant messaging , videoconferencing and shared screens are all examples of ________ collaborative tools.

Select one of the following:

  • A. bimodal

  • B. spontaneous

  • C. collocated

  • D. asynchronous

  • E. synchronous

Explanation

Question 23 of 34

1

Supply chain management systems are considered to be ___________ because they automate the flow of information across company boundaries.

Select one of the following:

  • A. KMS

  • B. cross-function system

  • C. enterprise system

  • D. MIS

  • E. interorganizational system

Explanation

Question 24 of 34

1

______ Technology allows a video conference participant to give the appearance of being present at a location other than his or her true physical location.

Select one of the following:

  • A. Virtual Reality

  • B. Mind mapping

  • C. Telepresence

  • D. Virtual World

  • E. Screen Sharing

Explanation

Question 25 of 34

1

Which the following best describes the type of information systems FWO implemented as discussed in chapter case?

Select one of the following:

  • A. Its user interface was confusing

  • B. It was too expensive to implement

  • C. it was designed and developed without taking the organization's culture into consideration

  • D. it was riddled with technical issues

  • E. it did not include enough collaboration tools

Explanation

Question 26 of 34

1

IBM Connections is an example of which of the following?

Select one of the following:

  • A. MIS

  • B. Extranet

  • C. E-commerce system

  • D. Intranet

  • E. Enterprise social networking tool

Explanation

Question 27 of 34

1

Which of the following is most likely to have direct responsibility for ensuring that his or her company complies with existing data privacy laws?

Select one of the following:

  • A. CIO

  • B. CSO

  • C. CKO

  • D. CIP

  • E. CPO

Explanation

Question 28 of 34

1

The principal liaison between information system groups and the rest organization is a(an) __________?

Select one of the following:

  • A. CIO

  • B. CSO

  • C. programmer

  • D. system analyst

  • E. information system manager

Explanation

Question 29 of 34

1

A _________ is a senior manager who oversees the use of IT in a firm.

Select one of the following:

  • A. CFO

  • B. CIO

  • C. CIT

  • D. CPO

  • E. CEO

Explanation

Question 30 of 34

1

Development and support services for firms business systems are provided by:

Select one of the following:

  • A. IT management services

  • B. IT standard services

  • C. IT educational services

  • D. Applications software services

  • E. data management services

Explanation

Question 31 of 34

1

Policies that determine which information technology will be used when and how are provided by:

Select one of the following:

  • A. IT management services

  • B. data management services

  • C. application software services

  • D. IT educational services

  • E. IT standards services

Explanation

Question 32 of 34

1

Which of the following would a CSO not be responsible for?

Select one of the following:

  • A. Educating and training users about security

  • B. Enforcing the firms information security policy

  • C. Keeping management aware of security threats

  • D. Maintaining tools chosen to implement security

  • E. Providing physical security

Explanation

Question 33 of 34

1

Which of the following would be primarily responsible for enterprise-wide governance and uses of information to maximize the value of an organizations data?

Select one of the following:

  • A. CKO

  • B. end users

  • C. CPO

  • D. CSO

  • E. CDO

Explanation

Question 34 of 34

1

Which of the following is not a service typically provided by an information systems department?

Select one of the following:

  • A. Project management services

  • B. Physical facilities management services

  • C. Human resource services

  • D. Data management services

  • E. Telecommunications services

Explanation

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