Mandy Bullock
Quiz by , created more than 1 year ago

Managing staff performance

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Mandy Bullock
Created by Mandy Bullock over 4 years ago
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Manage Staff Performance - mandy

Question 1 of 9

1

Performance Management is

Select one of the following:

  • Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities

  • Formal and more general feedback and information at predetermined intervals

Explanation

Question 2 of 9

1

Performance Management is

Select one of the following:

  • Have the employee understand and accept changes that will increase his/her effectiveness and performance

  • Information for management decision making - rewards compensation, discipline, promotions etc

Explanation

Question 3 of 9

1

Performance Management is

Select one of the following:

  • Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area

  • The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves

Explanation

Question 4 of 9

1

Performance management is about setting mutually agreed upon goals

Select one of the following:

  • True

  • False

Explanation

Question 5 of 9

1

Performance Management is about just the appraisal form and/or system

Select one of the following:

  • True
  • False

Explanation

Question 6 of 9

1

Performance Management is about addressing both what an employee should achieve and should avoid

Select one of the following:

  • True

  • False

Explanation

Question 7 of 9

1

A managers involvement in helping employees set goals includes all but which item?

Select one of the following:

  • Provide direction

  • Provide clarity

  • Provide initiative

  • Provide support

Explanation

Question 8 of 9

1

One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?

Select one of the following:

  • True

  • False

Explanation

Question 9 of 9

1

Difficult management conversations focus on three main objectives. Choose the item that does not belong

Select one of the following:

  • To correct performance, not to punish the performer

  • To protect employee rights

  • To protect you and the organisation

  • To project manpower needs for the coming year

Explanation