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Name the three barriers to communication
This barrier to communication
takes place when two people assign
different meanings to the same word
Simple but untrue generalizations
This barrier to communication occurs
when people respond to something
as if they have actually observed it when
in reality they have merely drawn a
conclusion
What are the two types of conversation
styles?
What are the four listening styles?
People-oriented listeners are most
comfortable listening to
Action-oriented listeners are most comfortable listening to
Content-oriented listeners are most
comfortable listening to
Time-oriented listeners are most
comfortable listening to
True or False:
Listening and Hearing are the Same Thing
Name the 6 steps to active listening
Do we spend more time communicating
verbally or nonverbally?
Define Nonverbal Communication
Do we usually express our emotions verbally or nonverbally?
Are people more likely to believe your verbal messages or your nonverbal messages?
Define Emblems
Define Illustrators
Define Affect Display
Define Regulators
Define Adaptors
What are the 4 functions of eye contact?
What is the cognitive function of eye contact?
What is the monitoring function of eye contact?
What is the regulatory function of eye contact?
What is the expressive function of eye contact?
Which part of your body is the most important revealer of emotions?
Define paralanguage
How many feet is defined as the intimate zone in Edward T Hall's Four Zones of Space?
How many feet is defined as the personal zone in Edward T Hall's Four Zones of Space?
How many feet is defined as the social zone in Edward T Hall's Four Zones of Space?
How many feet is defined as the public zone in Edward T Hall's Four Zones of Space?
Which of Edward T Hall's Four Zones of Personal Space do most group interactions happen in?
Define Proxemics
True or False:
Edward T Hall's Four Zones of Space applies to all cultures
Define Territoriality
What type of group member generally attempt to claim more territory?
Define Small Group Ecology
If you wanted a specific group member to talk less during meetings where at the table might you seat them?
Which seat at a rectangular table is often perceived as being a "leadership seat"
According to researchers, upon meeting someone how quickly do we make an initial judgement about whether to continue communicating with them or excusing ourselves from the conversation?
True or False:
People can generally comprehend information and solve problems better in a more attractive environment
Name four reasons nonverbal communication is important groups
True or False:
The context in which a nonverbal cue is noticed is important in interpreting that cue
True or False:
When interpreting nonverbal cues, you should look for cluster cues
True or False:
All people respond the same way or similarly to different stimuli
True or False:
Culture and gender are unnecessary considerations when interpreting nonverbal communication cues
True or False:
Your past experience with a person can help you interpret their nonverbal cues
Define Immediacy Behaviors
What are nonverbal behaviors that typically indicate liking?
What are nonverbal behaviors that typically indicate disliking?
Define Perception Checking
