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Chap 7 Training - Industrial & Organizational Psychology

Question 1 of 47

1

What is the first step in developing an effective training program?

Select one of the following:

  • set objectives

  • conduct training needs assessment

  • evaluate training

  • design training

Explanation

Question 2 of 47

1

What is the last step in developing an effective training program?

Select one of the following:

  • design training

  • set objectives

  • evaluate training

  • deliver training

Explanation

Question 3 of 47

1

According to Goldstein a needs assessment should focus on all of the following levels EXCEPT:

Select one of the following:

  • organization

  • job

  • person

  • industry

Explanation

Question 4 of 47

1

Trainee characteristics, training design, and the work environment can all affect learning and:

Select one of the following:

  • training evaluation

  • transfer of training

  • the delivery of training

  • the organization level needs

Explanation

Question 5 of 47

1

What design factor for the transfer of training teaches employees why something is done well as how it should be done?

Select one of the following:

  • identical elements

  • feedback

  • automaticity

  • general principles

Explanation

Question 6 of 47

1

____________ is an important concept of learning that allows trainees to determine how well they are learning the material.

Select one of the following:

  • identical elements

  • feedback

  • automaticity

  • general principles

Explanation

Question 7 of 47

1

What type of training session is relatively short, spread out over time and more effective in the long term

Select one of the following:

  • random training

  • spaced training

  • part training

  • whole training

Explanation

Question 8 of 47

1

What sequencing of training is best used when components do not need to be taught separately?

Select one of the following:

  • pre-test/post-test

  • whole training

  • part training

  • overlearning

Explanation

Question 9 of 47

1

In this training method, specialized equipment or materials are used to portray a task situation

Select one of the following:

  • on-the-job training

  • modeling

  • audiovisual instruction

  • simulation

Explanation

Question 10 of 47

1

If an employee who just started as a restaurant cook was learning by cooking the food, this would clearly be an example of which type of training?

Select one of the following:

  • On the job training

  • simulation

  • auto instruction

  • lecture

Explanation

Question 11 of 47

1

You are training truck drivers and want to incorporate identical elements into your training. Which method would you use?

Select one of the following:

  • auto instruction

  • simulation

  • E-learning

  • conference

Explanation

Question 12 of 47

1

_____________ is most likely for higher level positions when the incumbent has significant performance deficiencies and the cost of finding a replacement is high.

Select one of the following:

  • on the job training

  • executive coaching

  • modeling

  • mentoring

Explanation

Question 13 of 47

1

What is the final type of criterion in a training program that deals with whether the training had its intended effects?

Select one of the following:

  • learning criteria

  • behavior criteria

  • results criteria

  • reactions criteria

Explanation

Question 14 of 47

1

What type of criteria would measure the skills and knowledge learning in training?

Select one of the following:

  • learning criteria

  • behavior criteria

  • results criteria

  • reactions criteria

Explanation

Question 15 of 47

1

Which design assesses trainees before and after training?

Select one of the following:

  • control group

  • pretest-post-test

  • experimental

  • post-test

Explanation

Question 16 of 47

1

Which of the following is NOT a design factor listed in the textbook to enhance transfer of training?

Select one of the following:

  • general principles

  • feedback

  • blended learning

  • overlearning

Explanation

Question 17 of 47

1

What is a group design that compares trainees with a group of employees who have not received training

Select one of the following:

  • control group

  • experimental

  • modeling

  • simulation

Explanation

Question 18 of 47

1

What is a formal training program used for jobs that take years to fully train an employee?

Select one of the following:

  • modeling

  • mentoring

  • apprenticeship

  • on the job training

Explanation

Question 19 of 47

1

_________________ refers to how much the trainees liked the training and how much they believed they got out of it.

Select one of the following:

  • results criteria

  • reactions criteria

  • learning criteria

  • performance criteria

Explanation

Question 20 of 47

1

What are standards used for comparison that allows you to determine if training has been effective?

Select one of the following:

  • criteria

  • evaluation

  • results

  • reactions

Explanation

Question 21 of 47

1

What is the structure of a study?

Select one of the following:

  • criteria

  • design

  • needs assessment

  • goal setting

Explanation

Question 22 of 47

1

What criteria is concerned with what people are able to do at the end of training?

Select one of the following:

  • performance

  • training

  • learning

  • results

Explanation

Question 23 of 47

1

What criteria is concerned with what the person's performance is on the job?

Select one of the following:

  • training

  • performance

  • learning

  • behavior

Explanation

Question 24 of 47

1

What is the criteria that refers to what a person learned in training, which is frequently done in college exams?

Select one of the following:

  • learning

  • performance

  • behavior

  • evaluation

Explanation

Question 25 of 47

1

The development of a new training program should always include a ______________ component.

Select one of the following:

  • performance

  • learning

  • evaluation

  • experiment

Explanation

Question 26 of 47

1

_______________ criteria concern the trainee's behavior on the job that might have been due to training.

Select one of the following:

  • behavior

  • learning

  • performance

  • reactions

Explanation

Question 27 of 47

1

________________ criteria deals with whether the training had its intended effect. This is the bottom line for effectiveness of a training program.

Select one of the following:

  • results

  • reactions

  • evaluation

  • training

Explanation

Question 28 of 47

1

What is it called when trainees watch someone perform a task and then reenact what they have seen?

Select one of the following:

  • modeling

  • mentoring

  • role play

  • blended learning

Explanation

Question 29 of 47

1

A ____________________ is a type of simulation in which the trainee pretends to be doing a tak

Select one of the following:

  • role play

  • modeling

  • mentoring

  • on the job training

Explanation

Question 30 of 47

1

When multiple methods are combined, ___________________ can be produced.

Select one of the following:

  • blended learning

  • modeling

  • role play

  • E-learning

Explanation

Question 31 of 47

1

_____________ is a special kind of work relationship between two employees in which the more experienced one offers career guidance, counseling, and emotional support and serves as a role model, to the less experienced one.

Select one of the following:

  • mentoring

  • modeling

  • role play

  • blended learning

Explanation

Question 32 of 47

1

_______________ is concerned with the person's performance on the job than in the training setting.

Select one of the following:

  • behavior criteria

  • results criteria

  • performance level criteria

  • reactions criteria

Explanation

Question 33 of 47

1

_________________ means that the responses in the training situation are identical to those in the job situation.

Select one of the following:

  • identical elements

  • automaticity

  • overlearning

  • general principles

Explanation

Question 34 of 47

1

______________ refers to giving the trainee practice beyond what is necessary to reach a criterion for success in training.

Select one of the following:

  • overlearning

  • part training

  • whole training

  • massed training

Explanation

Question 35 of 47

1

_________________ means that trainees can perform tasks smoothly without having to mentally monitor or pay attention to how they are performing.

Select one of the following:

  • overlearning

  • automaticity

  • identical elements

  • part learning

Explanation

Question 36 of 47

1

_____________ training refers to breaking a task into components that are learned one at a time. _______________ training occurs when the same entire task is taught at one time rather than breaking it into individual components.

Select one of the following:

  • massed, spaced

  • spaced, massed

  • whole, part

  • part, whole

Explanation

Question 37 of 47

1

A training session that is long in duration and takes place over a relatively short period of time is called?

Select one of the following:

  • massed

  • spaced

  • whole

  • part

Explanation

Question 38 of 47

1

What is a training session called that is relatively short and spread out overtime?

Select one of the following:

  • whole

  • spaced

  • massed

  • part

Explanation

Question 39 of 47

1

______________ is the use of electronic tools to provide training

Select one of the following:

  • E-learning

  • Auto

  • Lecture

  • Programmed

Explanation

Question 40 of 47

1

______________ instruction divides the material to be covered into a series of individual chunks or frames. It's a form of auto instruction.

Select one of the following:

  • Audio visual

  • Programmed

  • Lecture

  • E-learning

Explanation

Question 41 of 47

1

A(n) ____________________ is conducted to determine which employees need training and what the content of their training should be.

Select one of the following:

  • Needs assessment

  • Content assessment

  • Training assessment

  • Behavioral assessment

Explanation

Question 42 of 47

1

A _______________ needs assessment is concerned with the nature of the tasks involved in each job.

Select one of the following:

  • job level

  • performance level

  • person level

  • organizational

Explanation

Question 43 of 47

1

______________ resources are wasted if a needs assessment is not done.

Select one of the following:

  • organizational

  • training

  • design

  • measuring

Explanation

Question 44 of 47

1

Most organizational training is conducted with the expectation that employees will apply what they have learned on the job. This is called __________________.

Select one of the following:

  • Transfer of training

  • E-learning

  • simulation

  • auto instruction

Explanation

Question 45 of 47

1

The __________________ level is concerned with the objectives of the organization and how they are addressed by the performance of employees

Select one of the following:

  • organizational

  • job

  • person

  • industry

Explanation

Question 46 of 47

1

This level is concerned with how well job applicants or present employees are able to do job tasks.

Select one of the following:

  • person

  • organization

  • job

  • industry

Explanation

Question 47 of 47

1

Without some form of _______________, it is doubtful that learning can occur

Select one of the following:

  • E-learning

  • Feedback

  • Training

  • Automaticity

Explanation

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