3.1 - Businesses in the real world
3.1.1 - The purpose and nature of businesses
3.1.2 - Business ownership
3.1.3 - Setting business aims and objectives
3.1.4 - Stakeholders
3.1.5 - Business location
3.1.6 - Business planning
3.1.7 - Expanding a business

3.2 - Influences on business
3.2.1 - Technology
3.2.2 - Ethical and environmental considerations
3.2.3 - The economic climate on businesses
3.2.4 - Globalisation
3.2.5 -Legislation
3.2.6 - Competitive environment

3.3 - Business operations
3.3.1 - Production processes
3.3.2 - The role of procurement
3.3.3 - The concept of quality
3.3.4 - Good customer services

3.4 - Human resources
3.4.1 - Organisational structures
3.4.2 - Recruitment and selection of employees
3.4.3 - Motivating employees
3.4.4 - Training

3.5 - Marketing
3.5.1 - Identifying and understanding customers
3.5.2 - Segmentation
3.5.3 - The purpose and methods of market research
3.5.4 - The elements of the marketing mix: price, product, promotion and place

3.6 - Finance
3.6.1 - Sources of finance
3.6.2 - Cash flow
3.6.3 - Financial terms and calculations
3.6.4 - Analysing the financial performance of a business

	Created by Bethany Staff over 4 years ago

AQA GCSE Business Studies topics list