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This is the final for Eric Aoki's Intercultural Communication class at CSU

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Intercultural Communication Final Aoki

Question 1 of 90

1

What does nonverbal behavior communicate?

Select one or more of the following:

  • Relational messages

  • Status

  • assimilation

  • anxiety

  • deception

Explanation

Question 2 of 90

1

what are the 6 nonverbal codes

Select one or more of the following:

  • facial expressions

  • proxemics

  • semioticcs

  • seperation

  • eye contact

  • gestures

  • chronemics

  • silence

  • dialogue

Explanation

Question 3 of 90

1

define "semiotics"

Select one or more of the following:

  • analysis of the nature of & relationship between signs. Study of signs & symbols of communication & their meanings. Study of meaning in tattoos, ads, clothing's, etc. multiple meanings usually take place.

  • places that are defined by cultural practices- languages spoken, identities enacted, rituals performed, and often change with flux of people.

  • contact vs. non contact cultures.

Explanation

Question 4 of 90

1

What are cultural identities & cultural spaces?

Select one or more of the following:

  • home

  • neighborhood

  • regionalism

  • land

  • cars

  • town

Explanation

Question 5 of 90

1

Define "Postmodern cultural space"

Select one or more of the following:

  • places that are defined by cultural practices- languages spoken, identities enacted, rituals performed- and often change with flux of people.

  • when individuals or groups neither retain their cultural heritage nor maintain positive contacts with the other cultural groups.

Explanation

Question 6 of 90

1

define "migrant"

Select one or more of the following:

  • type of cultural adaption in which individuals maintain both their original culture & their daily interactions with other people

  • an individual who leaves the primary cultural context that they were raised in & moves to a new cultural context for an extended time (short or long term) and can be voluntary or involuntary

Explanation

Question 7 of 90

1

What is a sojourner?

Select one or more of the following:

  • someone who travels for a limited time & with a specific purpose

  • individuals or families that often voluntarily leave one country to live in another

Explanation

Question 8 of 90

1

What is an immigrant?

Select one or more of the following:

  • someone who travels for a limited time & with a specific purpose

  • individuals/families that often voluntarily leave on country to live in another

Explanation

Question 9 of 90

1

Name the migrant-host relationships

Select one or more of the following:

  • assimilation

  • separation

  • integration

  • marginalization

  • cultural hybridity

  • culture shock

Explanation

Question 10 of 90

1

assimilation is a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity

Select one of the following:

  • True
  • False

Explanation

Question 11 of 90

1

What is separation?

Select one of the following:

  • a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity

  • a type of cultural adaptation in which an individual retains his or her own original culture while interacting minimally with other groups.

  • type of cultural adaptation in which individuals maintain both their original culture & their daily interactions with other groups.

Explanation

Question 12 of 90

1

what is marginalization?

Select one of the following:

  • when individuals or groups neither retain their cultural heritage nor maintain positive contacts with the other cultural groups.

  • migrants & families who often combine the four different modes of relating to the host society depending on the issues.

  • type of cultural adaptation in which individuals maintain both their original culture & their daily interactions with other groups.

Explanation

Question 13 of 90

1

what is integration?

Select one of the following:

  • a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity.

  • a type of cultural adaptation in which an individual retains his or her original culture while interacting minimally with other groups.

  • a type of cultural adaptation in which an individual maintains both their original culture & their daily interactions with other people.

Explanation

Question 14 of 90

1

What two components are apart of the transition model?

Select one or more of the following:

  • Flight approach

  • Fight approach

  • Run approach

  • Duck approach

Explanation

Question 15 of 90

1

The Flight approach is when an individual uses trial & error to coping with a new situation

Select one of the following:

  • True
  • False

Explanation

Question 16 of 90

1

The Flight approach is a strategy to cope with a new situation, being hesitant or withdrawn from the new environment.

Select one of the following:

  • True
  • False

Explanation

Question 17 of 90

1

What is "flex"?

Select one or more of the following:

  • a combination between flight approach and fight approach

  • when you show off your muscles

  • process of adaption through stress, adjustment & growth

Explanation

Question 18 of 90

1

The integrative model is the goal of effective intercultural communication through reducing of anxiety & seeking of information.

Select one of the following:

  • True
  • False

Explanation

Question 19 of 90

1

The integrative model is?

Select one or more of the following:

  • the process of adaption through stress, adjustment, and growth

  • the process of adaption through age, gender, and preparation

Explanation

Question 20 of 90

1

What is the "U" curve

Select one or more of the following:

  • best known as the "culture shock model". Feelings of excitement & anticipation to shock & disorientation to gradual adaptation

  • best known for the re-entry. This occurs when the individual returns home

Explanation

Question 21 of 90

1

Three parts to the "U" curve

Select one or more of the following:

  • excitement & adaption

  • laughter & tears

  • shock & disorientation

  • gradual adaptation

Explanation

Question 22 of 90

1

define culture shock

Select one or more of the following:

  • relatively short-term feeling of disorientation

  • feeling like you need to go home

  • experiencing a new country and hating it and judging everyone

Explanation

Question 23 of 90

1

What is the Anxiety & Uncertainty Management Model?

Select one or more of the following:

  • the goal of effective intercultural communication that can be reached by reducing anxiety & seeking information

  • the goal of finding others with shared interests and learning to speak their language and avoiding culture shock.

  • the goal of preparation and expectations when going to a new country. Younger people have an easier time adapting than older people, however older people have an easier time coming home

Explanation

Question 24 of 90

1

what is "individual influences on adaptation?

Select one or more of the following:

  • age, gender, preparation level and expectations when going to a new country. Younger people have an easier time adapting than older people, however older people have an easier time coming home

  • process of lessening uncertainty in adapting to a new culture by seeking information

  • state of being emotionally comfortable in a cultural context

Explanation

Question 25 of 90

1

What is Uncertainty Reduction?

Select one or more of the following:

  • process of lessening uncertainty in adapting to a new culture by seeking information

  • identity based on two or more cultural frames of reference.

  • the process of being to anxious so you lessen your interactions

Explanation

Question 26 of 90

1

What are the two kinds of uncertainty?

Select one or more of the following:

  • predictive uncertainty

  • explanatory uncertainty

  • unexplanatory uncertainty

  • unpredictive uncertainty

Explanation

Question 27 of 90

1

Predictive uncertainty is a sense of uncertainty that stems from the inability to predict what someone will say or do

Select one of the following:

  • True
  • False

Explanation

Question 28 of 90

1

Explanatory uncertainty is in the process of cultural adaptation, uncertainty that stems from the inability to explain why people behave the way that they do.

Select one of the following:

  • True
  • False

Explanation

Question 29 of 90

1

What are the outcomes of adaptation?

Select one or more of the following:

  • psychological health

  • functional fitness

  • intercultural identity

  • ethnocentrism

  • gender roles

  • cultural values

Explanation

Question 30 of 90

1

Functional fitness is?

Select one of the following:

  • the ability to function in daily life in many different contexts

  • identity based on two or more cultural frames of reference

Explanation

Question 31 of 90

1

psychological health is?

Select one of the following:

  • the ability to function in daily life in many different contexts

  • state of being emotionally comfortable in a cultural context

Explanation

Question 32 of 90

1

what is intercultural identity?

Select one of the following:

  • identity based on two or more cultural frames of reference

  • the ability to function in daily life in many different contexts

Explanation

Question 33 of 90

1

What is the phenomenological model?

Select one of the following:

  • research approach that seeks in depth explanations of human experiences. In three steps- taking things for granted, making sense of new patterns, and coming to understanding new information.

  • some loss and some gain, through flight, fight, and flex

Explanation

Question 34 of 90

1

What are the 3 steps to the phenomenological model?

Select one or more of the following:

  • taking things for granted?

  • crying in a corner

  • making sense of new patterns

  • asking for forgiveness

  • coming to an understanding of new information

Explanation

Question 35 of 90

1

what is liminality?

Select one of the following:

  • sense of in-betweennes that develops as a result of frequent cultural border crossings.

  • experiencing being between 2 or more cultural positions

Explanation

Question 36 of 90

1

what is multicultural identity?

Select one of the following:

  • sense of in-betweenness that develops as a result of frequent cultural border crossings.

  • experiencing being between 2 or more cultural positions.

Explanation

Question 37 of 90

1

define "Folk Culture"

Select one of the following:

  • traditional & non mainstream cultural activities that are not financially driven

  • the popular activities that hold a social function

Explanation

Question 38 of 90

1

What are the 4 significant characteristics of popular culture?

Select one or more of the following:

  • it is produced by cultural industries

  • it differs from folk culture

  • it is only found on the radio

  • it is everywhere

  • it fills a social function

  • everywhere likes popular culture

Explanation

Question 39 of 90

1

What is Stuart Hall's encoding & decoding?

Select one or more of the following:

  • encoding is the process of creating a message for others to understand.

  • decoding is the process of interpreting a message.

  • encoding is done on a computer

  • decoding only happen when you interpret the right message

Explanation

Question 40 of 90

1

What is the notion of resisting?

Select one or more of the following:

  • members of any culture have diverse reactions to popular images, and it is important to asses for communication, culture, context, and power. You must know the historical contexts, and have critical views on the "rewriting" of past injustices.

  • You resist how new culture effects your life and you use popular images to asses culture and communication. You do not know historical contexts and you do not have a critical viewpoint.

Explanation

Question 41 of 90

1

Cultural imperialism is domination through the spread of cultural products

Select one of the following:

  • True
  • False

Explanation

Question 42 of 90

1

cultural imperialism is the domination through the spread of media

Select one of the following:

  • True
  • False

Explanation

Question 43 of 90

1

media imperialism is the domination or control through media.

Select one of the following:

  • True
  • False

Explanation

Question 44 of 90

1

What are the 6 intercultural relationship dialectics?

Select one or more of the following:

  • personal-contextual

  • interpersonal-contextual

  • differences-similarities

  • cultural- individual

  • priviledge-disadvantage

  • older-younger

  • static-dynamic

  • history/past-present/future

  • happy-sad

Explanation

Question 45 of 90

1

What are benefits of intercultural relationships?

Select one or more of the following:

  • acquire specific & general cultural knowledge beyond our local communities

  • breaking down & getting beyond stereotypes

  • acquire new skills sets (cooking, language)

  • get to have deeper conversations

Explanation

Question 46 of 90

1

What are challenges of intercultural relationships?

Select one or more of the following:

  • you are being racist

  • dealing with cultural differences

  • tendency to stereotype

  • you think you are better then them

  • anxiety

  • depression

  • challenge to explain relationship to others

Explanation

Question 47 of 90

1

define "Guanxi"

Select one of the following:

  • chinese word for superficial

  • chinese term for relational network. "relationships of social connection built on shared identities such as native place, kinship, or attending the same school"

  • chinese terms for being involved with someone of a different culture that you met from school or work.

Explanation

Question 48 of 90

1

What are the layers of Lewin's Friendship Concentric Circle?

Select one or more of the following:

  • outerboundary- superficial information

  • middle circle- personal information

  • inner circle- very personal, private information

  • center- marriage and same culture

  • outercircle- very basic information

Explanation

Question 49 of 90

1

define "cognitive consistency"

Select one of the following:

  • having a logical connection between existing knowledge and a new stimulus

  • having an attraction that is the same throughout a certain number of years

  • individuals have similar traits to yours

Explanation

Question 50 of 90

1

what is the "similarity principle"

Select one of the following:

  • having a logical connection between existing knowledge and a new stimulus

  • a relational attraction suggesting that individuals tend to be attracted to people they perceive to be similar to themselves.

Explanation

Question 51 of 90

1

What is the proximity principle?

Select one of the following:

  • individuals create interpersonal relationships based off who's close by.

  • creating relationships based off similarities

Explanation

Question 52 of 90

1

What are Romano's characteristics of challenges in international marriages?

Select one or more of the following:

  • cultural values

  • eating and drinking habits

  • sleeping habits

  • attitudes regarding time usage

  • language issues

  • religion

  • place of residence

  • dealing with anxiety/ stress due to negotiating differences

  • social stigma/opposition

  • how to raise children

Explanation

Question 53 of 90

1

what are the 4 couple styles interaction to work out power balance in the intercultural relationship?

Select one or more of the following:

  • submission style

  • compromise style

  • obliteration style

  • consensus style

  • conflict style

  • opportunity style

Explanation

Question 54 of 90

1

what is the submission style ?

Select one of the following:

  • each gives up parts of their cultural habits. this seems fair, but both parties must be okay with what they give up.

  • the most common. one partner submits to the culture of the other- maybe different in public vs private

  • attempt to erase individual culture to make "new" culture. "Home" to neither, and is not good for long term

Explanation

Question 55 of 90

1

Compromise style is when each gives up parts of their cultural habits, but it is only fair when both are okay with what they give up.

Select one of the following:

  • True
  • False

Explanation

Question 56 of 90

1

The consensus style is the most desirable and is a negotiation and both parties are happy with overall changes.

Select one of the following:

  • True
  • False

Explanation

Question 57 of 90

1

define "conflict"

Select one of the following:

  • destructive and confrontational. both parties do not agree and there is no order.

  • involving a perceived or real incompatibility of goals, values, expectations, processes, or outcomes between two or more interdependent individuals or groups

  • values and expectations create havick and both parties leave feeling like they are now independent.

Explanation

Question 58 of 90

1

what are the 2 orientations of conflict?

Select one or more of the following:

  • opportunity

  • conflict as destructive

  • values

  • peace offered

Explanation

Question 59 of 90

1

steps of Opportunity conflict:

Select one or more of the following:

  • conflict is a normal useful process

  • conflict is not okay

  • all issues subject to change through negotiation

  • direct confrontation & conciliation are valued

  • direct confrontation & conciliation are not valued

  • conflict is a necessary renegotiation of an implied contract- redistribution of opportunity, release of tensions, renewal of relationships

Explanation

Question 60 of 90

1

what the steps to conflict as destructive:

Select one or more of the following:

  • conflict is a destructive disturbance of the peace

  • it is peaceful to have conflict

  • social system should not be adjusted to meet the needs of members, rather members should adapt to est. values.

  • confrontations leads to renewal

  • confrontations are destructive & ineffective

  • disputants should be disciplined

  • helps with negotiations

Explanation

Question 61 of 90

1

5 types of conflict:

Select one or more of the following:

  • affective conflict

  • conflict of interest

  • conflict of peace

  • value conflict

  • cognitive conflict

  • goal conflict

  • destructive conflict

  • opportunity conflict

Explanation

Question 62 of 90

1

affective conflict is conflict that differs on ideologies on special issues

Select one of the following:

  • True
  • False

Explanation

Question 63 of 90

1

affective conflict is:

Select one of the following:

  • incompatible emotions/ feelings

  • incongruent thought processes or perceptions

  • incompatible preference for course of action or plan to pursue

Explanation

Question 64 of 90

1

conflict of interest conflict:

Select one of the following:

  • incompatible preference for course of action or plan to pursue.

  • differ on ideologies on specific issues

  • disagree on preferred outcome or end state

Explanation

Question 65 of 90

1

goal conflict is a disagreement on preferred outcome or state

Select one of the following:

  • True
  • False

Explanation

Question 66 of 90

1

cognitive conflict is incongruent thought processes or perceptions

Select one of the following:

  • True
  • False

Explanation

Question 67 of 90

1

4 styles to approach conflict:

Select one or more of the following:

  • direct approach

  • indirect approach

  • emotional expressiveness approach

  • restraint approach

  • nonemotional approach

  • value approach

  • goal approach

Explanation

Question 68 of 90

1

what is the direct approach?

Select one or more of the following:

  • a view that the best way to deal with conflict is to use precise & specific language

  • a view that the best way to deal with a conflict is to use vague & non-specific language

  • a view that the best way to deal with conflict is by overt displays of feelings

Explanation

Question 69 of 90

1

what is restraint approach?

Select one of the following:

  • a view that the best way to deal with conflict is by hiding or suppressing feelings & emotions

  • a view that the best way to deal with conflict is to use precise & specific language

  • a view that the best way to deal with conflict is by overt displays of feelings

Explanation

Question 70 of 90

1

Indirect approach is by using overt displays of feelings

Select one of the following:

  • True
  • False

Explanation

Question 71 of 90

1

4 styles to combining the approaches of conflict:

Select one or more of the following:

  • discussion style

  • engagement style

  • value style

  • opportunity style

  • liminality style

  • accommodating style

  • dynamic style

Explanation

Question 72 of 90

1

what is the discussion style?

Select one of the following:

  • combines direct & emotional expressive approaches

  • combines the indirect & emotional restrained approaches

  • combines direct & emotional restrained approaches

Explanation

Question 73 of 90

1

what is the engagement style?

Select one of the following:

  • combine the direct & emotional restrained approaches

  • combine direct & emotional expressive approaches

  • combines the indirect & emotional restrained approaches

Explanation

Question 74 of 90

1

what is the accommodating style?

Select one of the following:

  • combines the indirect & emotional expressive approach

  • combines direct & emotional restrained approach

  • combines the indirect & emotional restrained approach

Explanation

Question 75 of 90

1

what is the dynamic style?

Select one of the following:

  • combines the indirect & emotional expressive approach

  • combines the direct & emotional expressive approach

  • combines the indirect & emotional restrained approach

Explanation

Question 76 of 90

1

7 suggestions for managing intercultural conflict:

Select one or more of the following:

  • stay centered, do not polarize

  • maintain contact

  • identify your preferred style

  • immediately shut down

  • be willing to forgive

  • do not be open for change

Explanation

Question 77 of 90

1

define "facework"

Select one of the following:

  • the most important dimension of intercultural communication competence

  • communication strategies used to "save" our own or someone else's "face" or public image

  • to ease in with an individual on how to cope with situations in which a great deal is unknown

Explanation

Question 78 of 90

1

4 individual components of intercultural communication competence:

Select one or more of the following:

  • motivation

  • knowledge

  • liminality

  • attitudes

  • peace

  • behaviors & skills

Explanation

Question 79 of 90

1

what is motivation?

Select one of the following:

  • perhaps the most important dimension of intercultural communication competence. the desire to make a commitment in relationships, to learn about the self & others, and to remain flexible.

  • as an individual component of intercultural communication competence, the quality of knowing about oneself (that is, one's strengths & weaknesses) other, & various aspects of communication.

  • tolerance of ambiguity, empathy, and nonjudgementalism.

Explanation

Question 80 of 90

1

what is knowledge?

Select one of the following:

  • perhaps the most important dimension of intercultural communication competence. the desire to make a commitment in relationships, to learn about the self & others, and to remain flexible.

  • tolerance for ambiguity, empath, nonjudgementalism

  • as an individual component of intercultural communication competence, the quality of knowing about oneself (that is, one's strengths & weaknesses) others, & various aspects of communication

Explanation

Question 81 of 90

1

3 parts to knowledge:

Select one or more of the following:

  • self-knowledge

  • other-knowledge

  • linguistic-knowledge

  • value-knowledge

  • facework-knowledge

Explanation

Question 82 of 90

1

what is the "platinum rule"

Select one of the following:

  • treat others how you would like to be treated

  • do unto others as they themselves would have done unto them

Explanation

Question 83 of 90

1

4 levels of intercultural competence:

Select one or more of the following:

  • interaction competence

  • unconscious incompetence

  • conscious incompetence

  • contextual competence

  • conscious competence

  • unconscious competence

Explanation

Question 84 of 90

1

Unconscious Competence is when one communicates without adapting their communication style & not thinking about why it may not be effective

Select one of the following:

  • True
  • False

Explanation

Question 85 of 90

1

Conscious incompetence is communication that goes smoothly but not a conscious process; analytic & holistic parts are functioning together, knowing when to "let go" & rely on your holistic cognitive processing; flow

Select one of the following:

  • True
  • False

Explanation

Question 86 of 90

1

Conscious incompetence is:

Select one of the following:

  • when one communicates without adapting their communication style & not thinking about why it may not be effective

  • when one is aware that interaction is not going well, but doesn't understand why

  • teach at the conscious, intentional level; analytical thinking & learning; reaching this level is necessary in becoming a competent communicator.

Explanation

Question 87 of 90

1

Conscious competence is the conscious, intentional level; analytical thinking & learning; reaching this level is necessary in becoming a competent communicator

Select one of the following:

  • True
  • False

Explanation

Question 88 of 90

1

unconscious competence is communication that goes smoothly but not a conscious process; analytic & holistic parts are functioning together; knowing when to "let go" & rely on your holistic cognitive processing; flow

Select one of the following:

  • True
  • False

Explanation

Question 89 of 90

1

how may contextual components of intercultural communication competence be constrained?

Select one or more of the following:

  • historical & political contexts

  • just political contexts

  • power positions within contexts

  • economic contexts

  • geographical contexts

Explanation

Question 90 of 90

1

How do you apply knowledge about intercultural communication?

Select one or more of the following:

  • entering into dialogue- "keep the cultural conversation going"

  • stop learning about different cultures altogether

  • becoming interpersonal allies- recognize power & privileges, impact of history & develop orientation of affirmation

  • building coalitions

  • start dating interculturally

  • social justice & transformations

  • forgiveness- promote this

  • transform

Explanation

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