Business-Chapter 9:Human Resource Management

HRM

Human Resource Planning

To prepare a HR plan, a business must

Human Resource Audit

Natural Wastage

Labour Turnover

High labour turnover can be caused by

A written HR plan can be achieved by

Job Description

Person Specification

Internal Recruitment

External Recruitment

Benefits of Internal Recruitment

Benefits of external recruitment

Shortlisting

Covering Letter

CV

Interviewing applicants determines if they are able to

Job Reference

Equal Opportunities

Induction

Induction consists of

Staff Training

On-the-job training

Off-the-job Training

Staff Development

Performance Appraisal

Performance Appraisal involves

Importance of performance appraisal

Flat Rate Pay

Time-Rate Pay

Piece-Rate Pay

Bonus Payments

Commission

Benefit-in-kind

Profit sharing schemes

Share-ownership schemes

How is financial remuneration determined?

Job Satisfaction

Job Sharing

Job Rotation

Flexitime

Job Enlargement

Job Enrichment

Non-Financial Rewards

Action a HR manager can take to promote good industrial relations