bbirger
Quiz by , created more than 1 year ago

Use this quiz to test your knowledge of the tally sheet. Imagine that each statement below is an interaction with a separate patron.

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Tally Sheet Quiz

Question 1 of 20

1

Patron says, “I think I have court today. Can you look at my papers and tell me where to go?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 2 of 20

1

Member responds, “Come with me. I can show you where your courtroom is.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 3 of 20

1

Member responds, “You want information on immigration? Let’s sit at this computer, and look for some answers.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 4 of 20

1

Member responds, “There is a family law help desk on Wednesdays at 10am in room 107.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 5 of 20

1

Patron says, “Where is the bathroom?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 6 of 20

1

Member responds, “You want to file an uncontested divorce. We can look up the steps on this website.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 7 of 20

1

Patron says, “I need documents for a name change. Where can I get them?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 8 of 20

1

Member responds, “That’s in the law library. Do you want me to walk with you?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 9 of 20

1

Member responds, “You’ve filled out this fee waiver. Let’s go file it.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 10 of 20

1

Patron says, “Where is the courtroom 305?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 11 of 20

1

Patron says, “Where is the Vital Records office?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 12 of 20

1

Member responds, “The help desk said they couldn’t help you? You can try to find a lawyer through this referral program.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 13 of 20

1

Patron says, “Can I get my marriage license in this building?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 14 of 20

1

Member responds, “Let me walk you to the elevators.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 15 of 20

1

Member responds, “This is a legal aid organization’s phone number. You can call them for more help.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 16 of 20

1

Member responds, “Ok. Let’s sit down and fill out this form.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 17 of 20

1

Patron says, “I missed my court date. Where do I go?”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 18 of 20

1

Member responds, “It’s a little confusing to get to that office from here. I’ll walk with you.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 19 of 20

1

Patron says, “How do I get to the clerk’s office?’

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation

Question 20 of 20

1

Member responds, “If you go to IllinoisLegalAid.org, you can find more information about evictions.”

Select one of the following:

  • Direction

  • Information

  • Assistance

  • Resource Referral

  • Substantive Self Help

Explanation