Step 1 : Create SLI for Freight Forwarder (Matzen)
MAWB sample Must be provided to Matzen.
Email to :
'Christian Matzen' <christian@matzencargo.com>, 'Erik Matzen' <erik@matzencargo.com>,'Exports 2' <exports2@matzencargo.com>,'Exports Department' <exports@matzencargo.com>

Step 2 : Pre Alert email for India: Documents to send from Australia to India:

1. House AWB copy(from Matzen)

2. Manifest(by DTDC Australia)
3. Customer consent form filled up and singed by customer
4. Customs declaration form(one for each item).
5. Packing List filled up and signed by customer.
6. Visa & Passport copy
7. Authority Letter filed up and signed by customer.

Step 3: Notify customer at the same time:

Documents to send to Customer:
1. House AWB copy

2. Customer need to bring original passport and Visa, Air ticket.

Email to send Pre alert to India as per Zone and International Airport:

Delhi:
Cargo Coordinator – Mahesh Gupta - mahesh.gupta@dtdc.com/ +91 9821482283
Back-up Coordinator – Sukanta Muduli - sukanta.muduli@dtdc.com/ +91 7042896361
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>,'Santanu Medda' <coops.indiaescalations@dtdc.com>
Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733,

Cc 'Naresh Kumar' nareshkumar@dtdc.com, phone: +91 8884463166 or 91 9769461719

Mumbai:

Cargo Coordinator- Gurudas Patil - intlops.mumcommercial@dtdc.com; Ph: Ph: +91 8451003293
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>,

'Santanu Medda' <coops.indiaescalations@dtdc.com>
Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733

Cc 'Naresh Kumar' nareshkumar@dtdc.com, Phone:+91 8884463166 or 91 9769461719

Hyderabad Air cargo:
Cargo Coordinator- Mujahed Ali Hashmi- Email: intl.hyderabad@dtdc.com / Mobile : +91 8374698761
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>

'Santanu Medda' <coops.indiaescalations@dtdc.com>
Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733

Cc Suresh Rajan - sureshr@dtdc.com/ +91 7708050131, 'Naresh Kumar' nareshkumar@dtdc.com, Phone:+91 8884463166 or 91 9769461719

Bengaluru Air Cargo
Cargo Coordinator: Babu M :babum@dtdc.com, Phone No.9148736756
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>

'Santanu Medda' <coops.indiaescalations@dtdc.com>
Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733
Cc – Suresh Rajan/ sureshr@dtdc.com/ +91 7708050131, 'Naresh Kumar' nareshkumar@dtdc.com, Phone:+91 8884463166 or 91 9769461719

Chennai Air Cargo:

JOTHI RAJ - jothiraj@dtdc.com/ +91 7708050133
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>

'Santanu Medda' <coops.indiaescalations@dtdc.com>

Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733
Cc Suresh Rajan/ sureshr@dtdc.com/ +91 7708050131, 'Naresh Kumar' nareshkumar@dtdc.com, Phone:+91 8884463166 or 91 9769461719

Kolkata Air Cargo
Cargo Coordinator – Manoj Singh - manoj@dtdc.com/ +91 9163393901
Back-up Coordinator – Pradyumna Chakraborty
Sandeep Joshi (Exe-CO Track & Trace-MUM) <coops.intlcrm@dtdc.com>

'Santanu Medda' <coops.indiaescalations@dtdc.com>
Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733

Cc 'Naresh Kumar' nareshkumar@dtdc.com, Phone:+91 8884463166 or 91 9769461719

**Only for Escalations**
Central Level: Reima Jadhav - reima.jadhav@dtdc.com/ +91 8828128733
South - Suresh Rajan - sureshr@dtdc.com/ +91 7708050131
North/East – Kamal Rawat - kamalrawat@dtdc.com/ +91 9871113521
West – Abdul Nasir Shaikh – abduls@dtdc.com/ +91 9513360094

	Created by Pinaki Chatterjee over 3 years ago

Air Cargo to India when sender and receiver are same person, weight above 100kg. Process, email addresses to coordinate with India.