L3 CamTech IT Unit 1: Fundamentals of IT

Business Systems (4)
Explain what each are/do

What are the two meanings of SOP? (Business systems)

What are the three stages of SOP (Sales ordering process) and why is it important?

What does a plotter do?

What are three Disadvantages of biometric technology?

What are three Advantages of biometric technology?

What are the two Storage Protocols?

What is a quantum computer?

What is a Mainframe?

Name 3 wireless connection technologies

What is GSM?

How does satellite connectivity work?

What is microwave connectivity?

What are the differences between copper cables and fibre optics?

What is the difference between a hub and a switch?

What is a modem?

What is a router?

What information is included on a fault sheet?

What are the three troubleshooting tools used to identify an error?

What is a combined communication device (Hybrid Device)?

What's the difference between a gigabyte and a gibibyte?

What is Shareware?

How is Freeware different to open-source software?

What are the three types of application software?

Name 4 types of utility software

What type of operating system would be installed on a home gaming computer?

What are the roles of an operating system?

What are the 4 Text-based communication methods?

What are the 4 Voice-Based communication methods?

What are 3 Online communication methods?

What are 2 Common faults for a computer system?

What are 2 Troubleshooting tools for software?

What is the difference between TCP and IP?

What is UDP?

What is HTTP and HTTPS?

What is the difference between SMTP and POP?

What is the role of a web server?

What is a Hypervisor?

What are the advantages and disadvantages of virtualisation

What communication skill consists of body language?

What are three communication skills?

Explain the terms 'Open Questions' and 'Closed Questions'

Name 6 personal attributes which make a useful worker.

What is the role of the Network Manager?

What ethical issues may arise in a workplace?

What should take place before a disaster?

What should take place during a disaster?

What should take place after a disaster?

Name 3 physical security measures.

Name 3 logical security measures.

What is industry certification?

What are the advantages and disadvantages of industry certification?

What are the three types of user interface?

What are the advantages and disadvantages of a file server?

What are the advantages of a printer server?

What legislation relates to the disposal of computer equipment?