Ian Lucas
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All the questions from LSA modules on Pega Academy.

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Ian Lucas
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Pega Certified Lead System Architect (Modules)

Question 1 of 107

1

Which of the following options should you consider when recommending a design solution?

Select one or more of the following:

  • Effort (cost)

  • Deployment

  • User experience/responsiveness

  • Resource management (memory/database)

  • Complexity (which indirectly impact effort and maintenance)

  • Maintenance

Explanation

Question 2 of 107

1

What are the two main goals of the Lead System Architect mission?

Select one or more of the following:

  • Solidify techniques for advanced rule configuration

  • Evaluate identified design options to form a recommended solution

  • Identify design options for particular situations

  • Learn how asynchronous integration works

Explanation

Question 3 of 107

1

Select from the dropdown list to complete the text.

The ( Clipboard, Live UI, App Studio, Live Data ) allows users to quickly and easily define the data required to build the apps they need, and then access that data in their running application - all without having to worry about how and where the data is actually stored and accessed.

Explanation

Question 4 of 107

1

What is the primary reason for designing the security model as early as possible?

Select one of the following:

  • To ensure you account for and design to the organization security standards and legal requirements

  • To begin penetration testing as early as possible

  • To start your team on building access role, privileges, and attribute-based controls

  • To quickly address any warnings you see in the Rule Security Analyzer

Explanation

Question 5 of 107

1

Which two business requirements impact how you deploy your application?

Select one or more of the following:

  • You have requirements to support a business process outsourcing (BPO) model for your organization

  • You have requirements for case types to participate in a distributed architecture through microservices

  • You have requirements to use message driven beans (MDB) to deliver messages from a system of record to the Pega application

  • You have requirements to start application development in Pega Cloud, and then move your application to an on-premise production environment

Explanation

Question 6 of 107

1

When developing a new Pega application, start with ___________ and ___________. Choose all that apply.

Select one or more of the following:

  • channel design and work your way into Pega application

  • integration to systems of record and work your way back into the Pega application

  • the Pega application in the middle and work your way out to channels and systems of record

  • one application at a time and base your design on what you know today

Explanation

Question 7 of 107

1

Select from the dropdown list to complete the text.

To automate work in the center-out business architecture, ( Robotic Process Automation, Business rules engine, Business process management, Case management ) is needed.

Explanation

Question 8 of 107

1

Why would you use PDC or AES when the organization already has application performance monitoring tools in place?

Select one of the following:

  • PDC and AES show insights into the health of the Pega application

  • PDC and AES provide the ability to stop and start agents, listeners, and manage requestors

  • PDC and AES are available both on premise and in the Pega Cloud

  • PDC and AES collect alerts and health activity across Pega nodes

Explanation

Question 9 of 107

1

Select from the dropdown list to complete the text.

Performing a ( solution implementation gap analysis, sprint review, DCO session, requirements planning session ) allows you to determine the differences between the features that the Pega application provides and your unique business requirements to support delivery of the minimum lovable product (MLP)

Explanation

Question 10 of 107

1

The primary benefit of using a Pega application is that it allows you to

Select one of the following:

  • integrate with systems of record for lines of business more easily

  • compete with other industry specific point solutions

  • get to the minimum lovable product (MLP) faster

  • utilize Pega's artificial intelligence (AI applications) more effectively

Explanation

Question 11 of 107

1

Pega's application include

Select one or more of the following:

  • artificial intelligence applications

  • industry applications

  • marketing applications

  • customer engagement applications

Explanation

Question 12 of 107

1

What two benefits does App Studio provide?

Select one or more of the following:

  • Support for scenario testing

  • Rapid construction of new application concepts

  • An easy-to-use development environment designed for new users

  • Quick creation of enterprise assets

Explanation

Question 13 of 107

1

Which three types of records can be marked as relevant records?

Select one or more of the following:

  • Harnesses

  • Properties

  • Activities

  • Processes

Explanation

Question 14 of 107

1

What are two key initiatives to ensure the successful adoption of App Studio?

Select one or more of the following:

  • Strive towards a decentralized project validation and approval model

  • Evaluate that applications are fit for the App Studio program

  • Establish a center of excellence (COE) for the organization

  • Ensure business users are technically self-sufficient before starting a project

Explanation

Question 15 of 107

1

Which of the following two options are best practices in App Studio?

Select one or more of the following:

  • Create reusable IT assets using App Studio

  • Avoid App Studio for DCO session

  • Share business assets across applications

  • Manage reusable assets through a center of excellence (COE)

Explanation

Question 16 of 107

1

Which statement is true when comparing subcases and subflows?

Select one of the following:

  • Subcases are always preferred over subflows

  • Subcases offer more security options than subflows

  • Locking consequences can be ignored with subflows

  • Subcases perform better than subflows

Explanation

Question 17 of 107

1

Select two advantages of using a single case over subcase designs.

Select one or more of the following:

  • No repliciation of data is necessary with a single case

  • Subflows can be processed without interruption

  • Dependency management between subflows can be leveraged

  • All attachments are readily accessible

Explanation

Question 18 of 107

1

Select two reasons when the AllCoveredResolved ticket is required in conjunction with the wait shape

Select one or more of the following:

  • When any of the covered subcases are resolved

  • When the wait shape is configured as a timer with a duration longer than the duration in which the ticket would be issued

  • When the wait shape is configured as a timer with a duration shorter than the duration in which the ticket would be issued

  • When different types of subcases are involved

Explanation

Question 19 of 107

1

A case can enter the Create stage only

Select one of the following:

  • once

  • twice

  • as many times as there are stages defined in case life cycle

  • as many times as there are processes defined in the Create stage

Explanation

Question 20 of 107

1

Case processing can be performed by which three of the following requestor types?

Select one or more of the following:

  • Browser

  • Portal

  • Batch

  • App

Explanation

Question 21 of 107

1

Which two of the following terms are associated with the term component?

Select one or more of the following:

  • Framework

  • Interface

  • Recursive

  • Ruleset

Explanation

Question 22 of 107

1

Which two of the following design approaches are most closely related to the concept of application layering?

Select one or more of the following:

  • Open-closed principle

  • Template design pattern

  • Polymorphism

  • Liskov Substitution

Explanation

Question 23 of 107

1

A ruleset override application can be used for which purpose?

Select one of the following:

  • Aggregating multiple built-on applications into a single application

  • A repository for Dependency inversion-based rules

  • Defining applications specific to a division within an enterprise

  • Creating the first implementation application built on a framework application

Explanation

Question 24 of 107

1

Which two options are valid reasons for initially creating a single application?

Select one or more of the following:

  • Avoid the development of two application layers simultaneously

  • Development of component applications takes more time because each application has to be tested individually

  • The application is specific to a single government agency

  • The concept of multiple built-on component applications has not been promoted in the past

Explanation

Question 25 of 107

1

Which three of the following approaches are valid ways to extend rules in Pega Platform?

Select one or more of the following:

  • Dynamic class referencing

  • Ruleset

  • Organization hierarchy

  • Class

  • Circumstance

Explanation

Question 26 of 107

1

It is a good practice to include case types in a component.

Select one of the following:

  • True
  • False

Explanation

Question 27 of 107

1

How do you create deployment package file for a component?

Select one or more of the following:

  • Use Rule-Admin-Product

  • In component definition tab, use "Package Component"

  • Use "Export" from ruleset version

  • In the component documentation tab, use the "Installation" section

Explanation

Question 28 of 107

1

Which of the following object-oriented programming principle is followed by Pega component applications?

Select one of the following:

  • Liskov Substitution

  • Open/Closed

  • Interface Segregation

  • Single Responsability

Explanation

Question 29 of 107

1

Which of the following specialization technique is best suited for localization in Pega?

Select one of the following:

  • Circumstance

  • Organization hierarchy

  • Class

  • Ruleset

Explanation

Question 30 of 107

1

Which three of the following features are available in a built-on application and are not available in a component?

Select one or more of the following:

  • Self-testable

  • Pega Exchange publishing

  • PegaUnit test creation

  • Extendable case types

  • Integration rules

Explanation

Question 31 of 107

1

Which two of the following options are key responsibilities of a Center of Excellence (COE)?

Select one or more of the following:

  • Manage and promote reusable assets

  • Lead application development efforts

  • Identify new opportunities in the organization

  • Provide support to the lead system architect (LSA) on the project

Explanation

Question 32 of 107

1

What are two benefits of using a completely new database for a new user population?

Select one or more of the following:

  • Assignments and attachments can be saved to different tables

  • The same table names can be used in both databases

  • No need exists to use class specialization

  • Multitenancy can be avoided

Explanation

Question 33 of 107

1

Which two statements are true when subdividing an existing user population into two distinct applications?

Select one or more of the following:

  • Cloning the existing database is desirable

  • Resolved cases can be duplicated during migration

  • Reporting and security is simplified

  • User/account data can be gradually migrated

Explanation

Question 34 of 107

1

Which two statements are true regarding rule names?

Select one or more of the following:

  • All foundation classes must contain FW

  • App Studio generates names for rules

  • Case type class names must exactly reflect their user population otherwise developer productivity may suffer

  • Refactoring class names is a time-consuming process

Explanation

Question 35 of 107

1

Which two of the following options are ways to version data?

Select one or more of the following:

  • Add a property such as an as-of date or monotonically increasing version and filter based on values

  • When deploying data, remove existing instances first

  • Define report definitions with subreports that filter on MAX pxUpdateTime

  • Define a custom rule

Explanation

Question 36 of 107

1

Which two hierarchy types are applicable to object-oriented programming inheritance?

Select one or more of the following:

  • Compositional

  • Programmatic

  • Subsumptive

  • Layer-based

Explanation

Question 37 of 107

1

A enterprise-level data class has multiple instances that can be selected from a data page sourced repeating grid. The class and ruleset in which the class is defined needs to include a data transform that adds an instance to a list. For extensibility, which two of the following could be implemented?

Select one or more of the following:

  • Provide a uniquely-named, embedded-list property applied to @baseclass that collects the same class

  • A Lookup data page that returns the class of the page according to the application that adds to the list

  • Create a class with -Extension appended to the data class name and save the data transform to that class

  • A Lookup data page that returns the name of page to use when appending to .pxResults()

Explanation

Question 38 of 107

1

Which of the following are considered while designing a data model?

Select one or more of the following:

  • Managing the data storage

  • Organizing the data

  • Performing action on the data

  • Archiving the data

Explanation

Question 39 of 107

1

In which of the following situations is data locking required?

Select one of the following:

  • When the allow locking check-box is checked within a data class rule and an instance of the data class is opened

  • When initially saving a record to a custom queue table

  • When a case property uses the Data Page Snapshot pattern

  • When ensuring integrity of a custom queue table

Explanation

Question 40 of 107

1

A dependency tree has which characteristic?

Select one of the following:

  • Layers are synonymous with unique contiguous sets of levels

  • A level can only reference the previous level

  • The number of items in a level tends to decrease as the level increases

  • Circular references are not allowed within a level

Explanation

Question 41 of 107

1

Which three of the following options make up the data modeling three-level approach?

Select one or more of the following:

  • Logical

  • Extensible

  • Conceptual

  • Flexible

  • Physical

Explanation

Question 42 of 107

1

Which two statements are true with regard to industry foundation data model?

Select one or more of the following:

  • The industry foundation data model can only be used as a built on application in conjunction with Pega applications

  • A best practice is to use the industry foundation data model as-is, as much as possible

  • Data pages provided by the industry foundation data model need to be extended for each external integration

  • Pega's industry foundation data model simplifies the complexity of many-to-many relationships

Explanation

Question 43 of 107

1

Which of the following statements is true regarding the mapping of data from a system of record to an industry foundation data model?

Select one of the following:

  • Maintaining a data dictionary is a wasteful use of team resources

  • The mechanics of how data is mapped is the primary concern of a lead system architect (LSA)

  • Leveraging a Center of Excellence (COE) can ensure consistent implementation of the industry foundation data model

  • Every property retrieved from an interface must be mapped to the business data model before an application can go live

Explanation

Question 44 of 107

1

To accommodate changes to integration rules, a lead system architect (LSA)

Select one or more of the following:

  • specifies a new integration base class when using a wizard and use dynamic class referencing (DCR) to get the class name at run time

  • develops custom rules to encapsulate the integration data model thereby the complexity of versioning

  • creates new ruleset versions using the existing integration base class

  • versions the application when certain integration rulesets become obsolete

Explanation

Question 45 of 107

1

What is the primary difference between push routing and pull routing

Select one of the following:

  • The behavior of push routing is configured in Rule-System-Settings, and pull routing is not

  • The security type value for push routing activities is Route, and the security type value for pull routing activities is Activity

  • Push routing is initiated during the context of case processing, and pull routing is initiated outside the context of case processing

  • Push routing activity names begin with To and pull routing activity names begin with either Get or Find

Explanation

Question 46 of 107

1

The Work Parties rule directly facilitates routing decisions when accessed in which two configurations?

Select one or more of the following:

  • When organization routing activities are called, such as ToWorkGroupManager

  • When a work party is populated immediately after case instantiation

  • When validating which work party roles are allowed to be used and their cardinality

  • During Get Next Work to validate whether the operator's primary access role corresponds to a party role

Explanation

Question 47 of 107

1

Choose two ways to customize Get Next Work for a particular type of actor or primary role

Select one or more of the following:

  • Define skill names specific to each work group and set skills on each workbasket assignment according to the work group to which the workbasket is associated

  • Override certain Get Next Work activities to react differently according to the operator's work group

  • Define a workgroup-specific variation for each distinct workbasket purpose and operator records specify workbaskets that correspond to their work group

  • Circumstance Get Next Work rules based on a text fragment derived from the operator's primary access group

Explanation

Question 48 of 107

1

Which two configuration approaches differentiate Get Next Work behavior for different actors without modifying Get Next Work related rules?

Select one or more of the following:

  • Increase case urgency prior to a workbasket assignment

  • Implement a button that actions open assignment, the key for which is supplied by a data page

  • List workbaskets in a specific order on operator records

  • Override one or more GetNextWork-related Application Settings rules

Explanation

Question 49 of 107

1

During GetNextWork, if "Get from work queues first" is not selected in a operator record, the Work-.findAssignmentInWorkbasket activity is invoked followed by the Work-.findAssignmentInWorklist activity

Select one of the following:

  • True
  • False

Explanation

Question 50 of 107

1

Which shape is least likely to cause a problem when removed from a flow already in production?

Select one of the following:

  • Subflow

  • Assignment

  • Decision

  • Split-For-Each

Explanation

Question 51 of 107

1

Which assignment property is not critical in terms of flow processing?

Select one of the following:

  • pxTaskLabel - the label given to the assignment task

  • pxTaskName - the shape ID of the assignment shape

  • pyFlowType - the name of the flow rule

  • pyInterestPageClass - the class of the flow rule

Explanation

Question 52 of 107

1

Which of the following options is usually the best approach to safely change flows in production?

Select one of the following:

  • Revert the user's application version when processing older assignments

  • The best approach to use depends on the nature of the application

  • Create a new circumstanced flow and leave the old flow intact to support outdated assignments

  • Use tickets, change stage, or restart the current stage to process old assignments for removal before applying changes

Explanation

Question 53 of 107

1

Which one of the following flows is called for general process and configuration error?

Select one of the following:

  • ConnectionProblem

  • pzStageProblems

  • FlowProblems

  • ProblemFlow

Explanation

Question 54 of 107

1

Select the two true statements regarding background processing

Select one or more of the following:

  • Locking effects are negated with background processing

  • Background processing involves separate requestors

  • The Connect-Wait method is used to test if background processing for connectors complete

  • Parallel flows are an example of leveraging background processing

Explanation

Question 55 of 107

1

Select the true statement regarding agents

Select one of the following:

  • In a multinode system, standard agents are always preferred

  • An advanced agent should be enabled on only a single node in a multinode system

  • An advanced agent cannot be used to process a queue

  • Commits must be issued in advanced agents activities

Explanation

Question 56 of 107

1

Which of the following statements is true regarding service-level agreements (SLAs) and Wait shapes?

Select one of the following:

  • Wait shapes completely replace SLA functionality

  • An SLA is a special type of advanced agent

  • Wait shape escalation activity can advance the case in a flow

  • An SLA can be used to replace a custom agent in some situations

Explanation

Question 57 of 107

1

What three kinds of security issues can be detected if you monitor PegaRULES-ALERTSECURITY.log file?

Select one or more of the following:

  • Content Security Policy violations

  • User successful login information

  • Cross-site request forgery (CSRF) attacks

  • Access to a restricted activity, stream, or report

  • Authorized data access

Explanation

Question 58 of 107

1

For which two types of rule can the authentication profile be configured in Pega?

Select one or more of the following:

  • Flows

  • Activities

  • Connectors

  • Services

Explanation

Question 59 of 107

1

What is the default Authentication type in the Pega platform?

Select one of the following:

  • PRSecuredBasic

  • Custom

  • Java

  • Basic Credentials

Explanation

Question 60 of 107

1

The goal of security is to maintain which three of the following options?

Select one or more of the following:

  • Integrity

  • Maintainability

  • Availability

  • Extensibility

  • Confidentiality

Explanation

Question 61 of 107

1

Where do you configure authentication timeout in Pega?

Select one of the following:

  • prconfig.xml

  • web.xml

  • prlogging.xml

  • Advanced tab of the access group

Explanation

Question 62 of 107

1

How do you identify security vulnerabilities in the custom code written by the project team in a Pega application?

Select one of the following:

  • Run the App Studio Compliance tool

  • Run the Rule Security Analyzer tool

  • Run the Access Manager tool

  • Review the PegaRULES log file

Explanation

Question 63 of 107

1

Enabling audit tracking on each property used in the application does not impact the performance of the application

Select one of the following:

  • True
  • False

Explanation

Question 64 of 107

1

What are the three security levels in application security?

Select one or more of the following:

  • Data at rest

  • Data in archive

  • Data at sleep

  • Data in transit

  • Data at display

Explanation

Question 65 of 107

1

The rule security mode (RSM) Utility is used for

Select one or more of the following:

  • setting role privileges automatically by creating "implicit" privileges

  • ensuring that users do not have unauthorized access to applications

  • ensuring that users have authorized access to applications

  • setting role privileges manually by creating privileges

Explanation

Question 66 of 107

1

Select two of the content security policies that come with Pega Platform by default

Select one or more of the following:

  • pxDefaultAllowAll

  • pxDefaultDenyAll

  • pxDefaultSecuredAll

  • pxDefaultSecured

Explanation

Question 67 of 107

1

Content security policies helps to detect and protect what two types security threats or attacks for your application?

Select one or more of the following:

  • Data injection attacks

  • Session hijacking

  • Broken authentication

  • Cross Site Scripting (XSS)

Explanation

Question 68 of 107

1

When implementing a security requirement, it is important to

Select one or more of the following:

  • only change default settings if absolutely necessary

  • understand vulnerabilities inherent from the application programming language and underlying platform

  • consider if the requirement can be implemented using ABAC instead of RBAC

  • consider the cost for the users

Explanation

Question 69 of 107

1

Content security policies

Select one or more of the following:

  • protect your browser from loading and running content from untrusted sources

  • help detect and mitigate Cross Site Scripting (XSS) and data injection attacks

  • find common vulnerabilities by searching for matches to regular expressions

  • create an event when security relevant rules are updated

Explanation

Question 70 of 107

1

Whose primary responsibility to monitor and address security alerts and events in an application?

Select one of the following:

  • Security Administrator

  • Senior System Architect

  • Lead System Architect

  • Citizen developer

Explanation

Question 71 of 107

1

Which two of the following security risks can be identified by the Rule security analyzer?

Select one or more of the following:

  • Unsecured rulesets and unlocked ruleset versions

  • Properties with incorrect type

  • Hand-crafted Java code

  • Vulnerabilities in stream rules

Explanation

Question 72 of 107

1

What two benefits you gain by leveraging a data warehousing process?

Select one or more of the following:

  • You can purge cases from your database along with the data warehousing process

  • You can use reporting tools suited for trending and data analysis

  • You can use BIX to export cases to a database, a comma-separated file, or XML format

  • You can focus on using Pega Reporting for reporting throughput data or cases in flight

Explanation

Question 73 of 107

1

Your organization uses a large number of business intelligence (BI) reports. Which two approaches would you consider to be good solutions?

Select one or more of the following:

  • Data archive

  • Data warehouse

  • BIX

  • Elasticsearch

Explanation

Question 74 of 107

1

Which of the following actions do you perform when you begin developing your reporting strategy?

Select one or more of the following:

  • Create a matrix categorizing the user roles and reports each role uses to make business decisions

  • Inventory the reports the organization currently uses

  • Install the BIX product

  • Optimize the properties in all the reports

Explanation

Question 75 of 107

1

What database tuning technique do you use to determine if the database is taking the most efficient route to return results?

Select one of the following:

  • Create table indexes

  • Perform a load test

  • Partition the database tables

  • Run explain plans on your queries

Explanation

Question 76 of 107

1

Your application server is experiencing out-of-memory (OOM) errors. You suspect that the issue is related to a new report you recently put into production. Which of the following options is the likeliest reason that the report is causing these OOM issues?

Select one of the following:

  • Unoptimized properties

  • Heavy network traffic

  • Complex SQL requests

  • Large result sets

Explanation

Question 77 of 107

1

You have created a set of reports that use large numbers of embedded properties. Which of the following techniques do you use to help improve report performance?

Select one of the following:

  • Enable pagination

  • Include all rows when joining reports

  • Create declare indexes

  • Run reports against a reports database

Explanation

Question 78 of 107

1

XYZ Corp. sends a survey to its customers with responses such as Poor, Fair, Good, Very Good, Exceptional. XYZ would like to see this information graphed numerically where Poor = 5, Fair = 4, Good = 3, Very Good = 2, and Exceptional = 1, those values being summed, not counted. The resulting sum should then be averaged over the number of questions in the survey. XYZ's goal is to lower the dissatisfied customer averaged score as low as possible. Which of the following approaches should be used as part of the solution?

Select one of the following:

  • Define an SQL Function that returns a number 1-5. Apply the "Average" Summarize option to the output of the SQL Function

  • Define SQL Functions such as Poor() and Fair(). Each function returns a number 1-5 when matching the response otherwise 0. In subreport A, apply the "Sum" Summarize option to each column then use the Add() Function to add these sums. In the main report, divide() subreport A's total by the count of the rows queried by subreport A queried, that count obtained by subreport

  • Define an SQL Function that returns a number 1-5. In subreport A, apply the "Sum" Summarize option to the output of that SQL Function. In a subreport B, use the "Count" Summarize option to obtain the number of rows queried by subreport A. In the main report, divide() subreport's A's sum by subreport B's count

  • Define an Activity that uses Obj-Browse. Loop the result. In the loop adding to running total using When/Otherwise conditions. Divide that total by param.pyForEachCount to obtain the average

Explanation

Question 79 of 107

1

Multiple case types within the Booking application's case hierarchy can produce FSG-Data-Pricing records, BookEvent and VehicleParking, for example. To generate a customer's invoice, the Booking team needs to collect every Pricing record related to a given BookEvent case. Which of the following approaches should be used as part of solution?

Select one of the following:

  • Define a FSG-Booking-Data-CaseHierarchy class. Within each row of that class, both the pyID of the BookEvent case and the pyID of a BookEvent child case are persisted. That generated table is joined to FSG-Data-Princing's Reference property

  • Define a FSG-Booking-Work subreport that uses Do Not JOIN rows. The main FSG-Booking-Work-BookEvent Report Definition declares a ParentKey parameter which is passed to the subreport. The subreport filters on pxCoveredInsKey = param.ParentKey. Main report filters on pzInsKey = SUBRPT.pxCoveredInsKey which generates an IN clause. The main report OR's that filter with pzInsKey = param.ParentKey

  • Define a SQL Function named isInCaseHierarchy() that takes two parameters, one being the passed-in pyID of the parent case, the other being the Reference property within the FSG-Data-Pricing record Pricing record

  • Define a FSG-Booking-Work-BookEvent Report Definition that defines a JOIN to FSG-Booking-Work-BookEvent aliased as "CHILD". The JOIN compares pyOrigOrg values. The Query tab's filter condition compares CHILD.pzInsKey to the pxCoveredInsKeys ValueList which generates a ((A = B) or (A = C) or ...) clause

Explanation

Question 80 of 107

1

What are two ways to define a trend report with a chart that shows the number of cases completed each day as well as the number of cases resolved each day?

Select one or more of the following:

  • Define and report against a Timeline table

  • Define and reports against history table

  • Use a series of sub-reports

  • Use a Complex SQL requests

Explanation

Question 81 of 107

1

What is the term for the set of interactions a customer has from the beginning to the end of their relationship with the company?

Select one of the following:

  • End-to-end experience

  • Front- and back-end handoff

  • User-driven corporation

  • Multi-channel

Explanation

Question 82 of 107

1

Select the true statement about Jakob Nielsen's eight stages of UX maturity

Select one of the following:

  • Integrated user-centered design, or systemic tracking of UX quality, is the end goal for any organization going through the eight stages of UX maturity

  • If a company invests enough in UX, it is possible to skip a stage of UX maturity

  • Teams should always rely on their intuition to create user-centered software

  • An important part of the systematic user-centered design process is using user research earlier in the software development cycle

Explanation

Question 83 of 107

1

B2E applications are self-service applications built for customers

Select one of the following:

  • True
  • False

Explanation

Question 84 of 107

1

Which of the following is NOT a direct advantage of investing in B2E UX?

Select one of the following:

  • Better B2E UX helps companies scale

  • Better B2E UX means companies must hire more designers

  • Better B2E UX can help the company's brand

  • Better B2E UX will save companies time and money

  • Better B2E UX helps groups within the company work better together

Explanation

Question 85 of 107

1

How can a business emphasis on UX break down silos in a company?

Select one of the following:

  • Better UX requires the creation of new design teams

  • Better end-to-end experiences can drive collaboration between teams

  • Better B2E UX allows employees to focus on a single task or application

  • Better B2E UX builds on familiar experiences for employees

  • Better UX allows front- and back-end developers to operate independently in their area of expertise

Explanation

Question 86 of 107

1

Which of the following terms refers to the total experience of a user, whether intended or not?

Select one of the following:

  • UI

  • IT

  • UX

  • AI

Explanation

Question 87 of 107

1

Which three of the following options are reasons for companies to invest in UX design?

Select one or more of the following:

  • UX design is a key component of client and user satisfaction

  • Studies show that good design leads to more profits for companies

  • The UX design process begets effective cross-functional collaboration

  • UX design eliminates the iterative process in software development

Explanation

Question 88 of 107

1

What are four critical characteristics of a successful UX design?

Select one or more of the following:

  • Spontaneous

  • Empathic

  • Engaging

  • Independent

  • Solves a user or business problem

  • User-centric

  • Developer-driven

  • Sympathetic

Explanation

Question 89 of 107

1

Which two processing options can improve the user experience?

Select one or more of the following:

  • Run connectors in parallel

  • Use deferred data loading

  • Run processes synchronously

  • Avoid requeuing failed responses

Explanation

Question 90 of 107

1

Which two Pega features can help improve the user experience?

Select one or more of the following:

  • Layout groups

  • Repeating dynamic layouts

  • Smart layouts

  • Panel sets

Explanation

Question 91 of 107

1

Which two techniques can improve performance and the related user experience?

Select one or more of the following:

  • Maximize server-side processing

  • Minimize client side expressions

  • Use the Optimized code option for layout mode in dynamic layouts

  • Use single page dynamic containers

Explanation

Question 92 of 107

1

Which three of the following options are the different parts of a case in a Cosmos themed user portal?

Select one or more of the following:

  • Summary panel

  • Utility Panel

  • Activity area

  • Media

  • Marketplace

Explanation

Question 93 of 107

1

To leverage cosmos UI design, your application must have Theme-Cosmos application in the application stack

Select one of the following:

  • True
  • False

Explanation

Question 94 of 107

1

Which three of the following steps are part of usability testing?

Select one or more of the following:

  • Identifying the users of the application

  • Documenting the recommendations needed to fix the issue

  • Putting together a list of tasks that needs to be tested

  • Locking the ruleset before usability testing

Explanation

Question 95 of 107

1

Select two reasons why usability testing is important

Select one or more of the following:

  • Usability testing allows project managers to subjectively define the applications usability

  • Usability testing validates the ease of use of the user interface design

  • Usability testing is done to collect valuable design data

  • Usability testing is done after the application is deployed to production and is used to compute a net promoter score

Explanation

Question 96 of 107

1

What are the last three stages of usability testing?

Select one or more of the following:

  • Conduct testing

  • Select participants

  • Select the testing location

  • Compile feedback

Explanation

Question 97 of 107

1

Which three of the following components are needed to support a DevOps release pipeline?

Select one or more of the following:

  • System of record

  • Enterprise service bus

  • Automation server

  • Virtual server

  • Application repository

Explanation

Question 98 of 107

1

When does the developer trigger a rebase?

Select one of the following:

  • When a branch has been successfully merged in the system of record

  • When there are no merge conflicts for the branch

  • Directly after a branch is published to the system of record

  • When the unit tests has executed successfully for a branch

Explanation

Question 99 of 107

1

In which stage of the DevOps release pipeline is acceptance testing performed?

Select one of the following:

  • Continuous delivery

  • Deployment

  • Continuous integration

  • Development

Explanation

Question 100 of 107

1

When defining a release management strategy, what is your primary objective?

Select one of the following:

  • Implement a process for developers to minimize rule conflicts when merging into a central repository

  • Introduce automated testing into the organization

  • Create a repeatable and sustainable process for ensuring business value is delivered safely and as quickly as possible to end users

  • Move the organization to a continuous integration/continuous deployment (CI/CD) model

Explanation

Question 101 of 107

1

Select from the dropdown lists to complete the text.

The correct sequence for a DevOps release pipeline is ( Development, Continuous Delivery, Continuous Integration, Deployment ) > ( Continuous Integration, Continuous Delivery, Development, Deployment ) > ( Continuous Delivery, Continuous Integration, Development, Deployment ) > ( Deployment, Development, Continuous Integration, Continuous Delivery ).

Explanation

Question 102 of 107

1

Which type of testing is UI based?

Select one of the following:

  • Unit testing

  • API testing

  • Scenario testing

  • Functional testing

Explanation

Question 103 of 107

1

Which of the following test type is the most expensive to run in a Test pyramid of test automation?

Select one of the following:

  • API-based functional tests

  • Performance tests

  • UI-based functional and scenario tests

  • Unit testing

Explanation

Question 104 of 107

1

It is a best practice to suppress rule warnings to improve your application guardrail compliance score.

Select one of the following:

  • True
  • False

Explanation

Question 105 of 107

1

What two things happen if the standard rule check-in approval process is enabled when a rule is checked in?

Select one or more of the following:

  • A notification is sent to the approver

  • A work item is created

  • The rule is moved to a candidate ruleset

  • The rule is routed to an approver

Explanation

Question 106 of 107

1

In which of the following situations would you override the ShowWarningOnForm decision tree?

Select one of the following:

  • To define the criteria for adding custom guardrail warning

  • To invoke the pxAddGuardrailMessage function

  • To display a custom guardrail warning

  • To filter guardrail warning displayed on the rule form

Explanation

Question 107 of 107

1

Which two of the following tools are useful when assessing the quality of an application?

Select one or more of the following:

  • BIX

  • Autonomic Event Services (AES)

  • PegaRULES Log Analyzer (PLA)

  • ADMIN Studio

Explanation