IIBA Business Analysis Agile Business Analysis (Agile BA Techniques - Product Management/Refinement) Flashcards on Kano Analysis, created by Charlotte P on 14/10/2021.
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Created by Charlotte P
about 3 years ago
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Created by Charlotte P
about 3 years ago
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Purpose of Kano Analysis?
What are the 4 elements of Kana Analysis (TPEI)
1. T_________
2. P_________
3. E_________
4. I_________
Threshold Attribute =
Performance Attribute =
Excitement Attribute =
Indifferent Attribute =
Functional Form vs Dysfunctional form
STRENGTHS of Kano Analysis?
WEAKNESSES of Kano Analysis?
