Say that your laptop fell, and the screen is broken. Say that the worst thing is that you
have an essay due for tomorrow and the only copy is on the laptop.
Say you were late and had to run to catch the bus. Say that you slipped, and that the
laptop fell on the ground and you only noticed the problem when you got up.
Say it is good to hear that it can be fixed but you noticed the same laptop make and
model for sale in the window and it only costs three hundred euro.
Say you will buy it if he/she can copy all your files onto the new hard drive before
leaving the shop and if they give you a free bag for the laptop.