WorkflowAnalysisProcessDesignQI-Review Book

what is the definition of workflow?

What is the procedural act of workflow?

Describe a multi-level perspective for workflow?

Describe Unertl's workflow model?

What are pervasive workflow components?

What the specific workflow components?

What comprises the "workflow elements model"?

What did Malhotra's workflow model do?

What is Ozkaynak Model of Healthcare workflow based on?

what are qualitative study designs for workflow research best suited for?

What are Observational study?

What two methods of doing qualitative workflow analysis?

What are quantitative data alysis techniques good for workflow analysis?

What is a markov chain?

What is the simplest definition of a markov chain?

What does Q, A, π equal fo healthcare application of markov chain?

what are moarkov chains used for?

What do Pattern Mining studies do?

What is Discrete Event Simulation?

what do oval's represent in a process map ?

What do arrows represent in a process map?

What do parallelograms represent in a process map diagram?

What do rectangles represent in a process map diagram ?

What do diamonds represent in a process diagram?

What do Rounded Rectangles represent in a process diagram

What is a data flow diagram?

T/F - Data flow diagrams show when and in what sequence data is exchanged

what does a square in a data flow diagram represent?

what does a rounded rectangle represent in a data flow diagram ?

what does an arrow represent in a data flow diagram ?

What does an open-ended rectangle represent?

what does a line between steps in a data flow mean?

What do Spaghetti diagrams show?

what do spaghetti diagrams document?

what are spaghetti diagrams good for?

What are the purpose of Swim lane diagrams?

What 3 types of workflow can be depicted with a swim lane diagram?

What does a circle represent in a Swim lane diagram?

What does an arrow represent in a swim-lane diagram ?

what does a "cylinder" represent in a swim-lane diagram?

What does a rectangle represent in a swim-lane diagram?

What does a diamond represent in a swim-lane diagram?

What are quantitative analytic methods for workflow best suited for?

What are qualitative analytic methods for workflow best suited for?

What 2 methods can accomplish process redesign?

NAme 3 Process redesign frameworks

Name 3 common problems with System Redesign?

What is the most critical aspect for successful implementation of process redesign?

What is the definition of Quality in Healthcare?

What are the IOM six aspects to improve healthcare quality?

What is the "deming cycle"

What is the goal of Lean?

What is the goal of Six - Sigma?

What is the methods used for Lean?

What is the method for six sigma?

What are the underlying principles for Lean

What are the underlying principles for six sigma

What are some tools of LEan

What are some tools of Six-sigma?

What is the infrastructure used for LEAN

What is the infrastructure for Six Sigma?

Name 5 components of successful QI improvement projects?