CHRP Diagnostic Exam - Workforce Planning and Talent Management

Question 1 of 18

1

Which of the following statements is false about workforce analytics?

Select one of the following:

  • Workforce analytics focuses on efficiency metrics

  • Workforce analytics correlates business and people data

  • Workforce analytics uncovers unique performance drivers within an
    organization

  • Workforce analytics measures HR's impact on the organization

Explanation

Question 2 of 18

1

ABC restaurant has decided to bottle its special sauces and, as a result, will need
to expand, open up a bottling plant, and hire new staff with different skills. What
kind of forecasting will it engage to assess the number and type of people
needed?

Select one of the following:

  • Event-based forecasting

  • Process-based forecasting

  • Transaction-based forecasting

  • Expansion-based forecasting

Explanation

Question 3 of 18

1

Which of the following describes SMART goals?

Select one of the following:

  • Specific, Meaningful, Actionable, Realistic, Timely

  • Specific, Measurable, Achievable, Relevant, Timely

  • Systems, Methods, Authority, Responsibility, Tactics

  • Strategic, Manageable, Accurate, Responsible, Tangible

Explanation

Question 4 of 18

1

Which of the following is NOT one of the personality characteristics found to be a
predictor of high performance?

Select one of the following:

  • Optimism

  • Conscientiousness

  • Emotional Stability

  • Agreeableness

Explanation

Question 5 of 18

1

Which of the following employee sourcing methods can lead to discriminatory
hiring practices?

Select one of the following:

  • Direct mail advertising

  • Job fairs

  • Advertising on job boards

  • Employee referral

Explanation

Question 6 of 18

1

Which of the following types of interview question tests for a candidate’s ability to
make appropriate decisions under tight deadlines?

Select one of the following:

  • Stress-based question

  • Situational-based question

  • Knowledge-based question

  • Factual-based question

Explanation

Question 7 of 18

1

What process is used in organizations for reinforcing the organization's values,
goals, and priorities?

Select one of the following:

  • Orientation process

  • On-boarding process

  • Performance management process

  • Socialization process

Explanation

Question 8 of 18

1

Which of the following is a "trait method" of performance evaluation?

Select one of the following:

  • Behavioural checklist method

  • Graphic rating scale method

  • Behaviour observation scale

  • Personal scorecard method

Explanation

Question 9 of 18

1

Which of the following is NOT a key performance category in a balanced
scorecard?

Select one of the following:

  • Financial

  • Customer

  • Key Stakeholder

  • Process

Explanation

Question 10 of 18

1

Which of the following is NOT a step in a succession planning process?

Select one of the following:

  • Provide employees with developmental opportunities

  • Identify high-performing employees

  • Identify the skills needed to meet strategic objectives

  • Identify performance goals

Explanation

Question 11 of 18

1

Which of the following HR programs would effectively address a human resource
surplus?

Select one of the following:

  • Worksharing

  • Hiring part-time workers

  • Contracting work out

  • Re-hiring retirees

Explanation

Question 12 of 18

1

Which of the following methods helps employers to determine their personnel
supply?

Select one of the following:

  • Markov Models

  • Scenario Planning

  • Time Series Models

  • Trend/Ratio Analysis

Explanation

Question 13 of 18

1

Which of the following set of information is held in a skills inventory database?

Select one of the following:

  • Job applicant's knowledge, skills, abilities, and job preferences

  • Employees' skills, education, performance ratings, and career preferences

  • The knowledge, skills, and abilities required to perform specific jobs

  • The skill gaps and training needs of employees

Explanation

Question 14 of 18

1

Which of the following is true about boundaryless career model?

Select one of the following:

  • It enables employees to explore more than one career.

  • It can effectively address employees experiencing content career plateaus.

  • It allows employees to be "self-directed free agents".

  • It enables non-management employees to earn as much as management
    employees.

Explanation

Question 15 of 18

1

What is the purpose of creating a chart that consists of individuals who have the
competencies required to fill senior management positions?

Select one of the following:

  • Training needs analysis

  • Succession planning

  • Job rotation program

  • Executive mentoring program

Explanation

Question 16 of 18

1

Which of the following is a reason for outsourcing?

Select one of the following:

  • To access specialized expertise

  • To gain access to foreign markets

  • To eliminate labour unions

  • To serve as a wake-up call for employees

Explanation

Question 17 of 18

1

What does it imply when the performance measures fail to assess all the
competencies required to perform a job?

Select one of the following:

  • A criterion deficiency occurs.

  • A criterion contamination occurs.

  • A low criterion relevancy occurs.

  • The criterion assessment is unreliable.

Explanation

Question 18 of 18

1

When testing applicants, what do cognitive ability tests measure?

Select one of the following:

  • Ability to perceive and appraise others' feelings

  • Ability to apply ideas in real-life situations

  • Ability to learn, solve problems, and adapt to new situations

  • Ability to perform proficiently on a given task

Explanation

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