PBHD ejemplo quiz

Question 1 of 108

1

You notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time.

Which team member do you contact to verify the project plan and manage expectations for the release schedule? Available Choices (select all choices that are correct)

Select one of the following:

Project delivery leadercorrect
Lead business architect
Citizen developer
Deployment architect

Explanation

Question 2 of 108

1

During testing you notice that the Send case status email step does not send an email.

Which work Item do you create in Agile Workbench to address this issue?

Select one of the following:

Bug
Scenario test
Feedback
User story

Explanation

Question 3 of 108

1

What do you configure in the Context section of a data transform rule that you create in Pega Platform?

Choices (select all choices that are correct)

Select one of the following:

The application layer, class, and ruleset version that the rule applies to
The rule types that you previously marked as relevant records
The case types, user portals, and personas that use the rule
The application name rule type label, and rule identifier

Explanation

Question 4 of 108

1

Which two statements about the Constellation design system are true? (Choose two.)

Available Choices (select all choices that are correct)

Select one or more of the following:

Constellation design system components are not available in the Traditional Ul architecture
Constellation design system is a section-based architecture
Constellation design system improves context switching or multitasking.
Constellation design system uses a modular design

Explanation

Question 5 of 108

1

An order fulfillment case type allows a customer to update user profile information during the order placement stage.

The user profile consists of the following three pages

• Account ID and password

• Customer contact information

• A list of open orders with the status of each order

How do you configure the case type to allow customers to update any of the user profile pages individually?

Available Choices (select all choices that are correct)

Select one of the following:

Add an alternate stage to the case life cycle.
Add a button for each profile page to each assignment
Add an optional process to the case workflow
Add a set of optional actions to the case workflow

Explanation

Question 6 of 108

1

An insurance claim case type is defined as:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Available Choices (select all choices that are correct)

Select one of the following:

When the Review claim step completes
When Investigate claim step completes
When the Process claim stage starts
When the Review claim step starts

Explanation

Question 7 of 108

1

An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.

• If customers do not ask for catering. they receive a rental rate quote for the dining room

• If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote

Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)

Select one or more of the following:

Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote
Create a checkbox for customers to indicate whether they want catering for the event Add a decision shape that evaluates whether the customer checks the box
Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
Create a process for customers to indicate menu preferences Add the process as a case-wide optional action

Explanation

Question 8 of 108

1

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

Available Choices (select all choices that are correct

Select one of the following:

Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal
Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed
Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process
Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Explanation

Question 9 of 108

1

A company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down " You configure a Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Available Choices (select all choices that are correct)

Select one of the following:

Issue type is same
Name of submitter is same
Department is same
Office location is same

Explanation

Question 10 of 108

1

On a service level, the passed deadline interval is measured from Available Choices (select all choices that are correct)

Select one of the following:

the end of the goal interval
the end of the deadline interval
when a user begins the assignment
when the assignment is ready for a user

Explanation

Question 11 of 108

1

You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes.

How do you configure the Wait step for this requirement? Available Choices (select all choices that are correct

Select one of the following:

Configure the step so that only one child case must be resolved before the parent case can continue
Configure the step to continue the parent case when the child cases reach the payment pending review status
Configure the step to continue the parent case when the child cases reach auditor approval
Configure the step so that users can continue with the parent case process regardless of child case status

Explanation

Question 12 of 108

1

Sales managers must be able to approve sales quote proposals by email and from their mobile devices.

How do you implement this requirement?

Available Choices (select all choices that are correct)

Select one of the following:

Add an Approve/Reject step and enable email notifications on the case type
Add an Approve /Reject step and enable approval from email and mobile
Add an Approve/Reject step and a Send Email step
Add an Approve/Reject step with mobile approval enabled and add a Send Email step

Explanation

Question 13 of 108

1

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

Select one of the following:

goal
passed deadline
deadline
urgency

Explanation

Question 14 of 108

1

A survey is sent to a customer via email.

How do you configure a solution to ensure the email Includes the case ID for the survey?

Available Choices (select all choices that are correct)

Select one of the following:

Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
Call a data transform to copy the case ID from pyWorkPage to the email

Explanation

Question 15 of 108

1

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.

Which approach fulfills this requirement?

Available Choices (select all choices that are correct

Select one of the following:

Create one work group for both personas and route to the work group
Create one new work queue and spirt the tasks by type
Create two new work queues one for editors and one for actors
Create two new work groups in Dev Studio that reference one work queue

Explanation

Question 16 of 108

1

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount.

Which configuration satisfies this use case? Available Choices (select all choices that are correct)

Select one or more of the following:

Cascading approval using an authority matrix
Cascading approval using the workgroup manager
Cascading approval using when rules to identify the assigned user
Cascading approval using the reporting manager

Explanation

Question 17 of 108

1

The business process for an automobile insurance claim consists of the following phases

• Submission The customer contacts a customer service representative (CSR) to file the claim

• Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs

• Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary

• Verification After each vehicle repair, the adjuster closes the claim.

According to Pega best practices which phase can you implement as a child case?

Select one of the following:

Submission
Repair
Verification
Review

Explanation

Question 18 of 108

1

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.

Which two configurations must be used together to determine the recommended meal plan? (Choose two).

Select one or more of the following:

Configure an assignment to gather customer information
Configure a decision table
Configure a decision tree
Configure a decision shape to add a conditional path

Explanation

Question 19 of 108

1

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a. Available Choices (select all choices that are correct)

Select one of the following:

change stage step to allow the employee to route to the manager
step that routes to the manager
stage to route requests to the manager
process that routes to the manager

Explanation

Question 20 of 108

1

In which two situations is it appropriate to use a decision table? (Choose two. Available Choices (select all choices that are correct)

Select one or more of the following:

dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month
Order total is calculated based on the quantity and price of the items in the customer's shopping cart
A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
If customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

Explanation

Question 21 of 108

1

A business architect has developed a new process for a case type. To verify that the Ul elements collect the expected results, you want to test the process and the fields.

Which two configurations, when used together, allow you to record a set of interactions and save the test results to verify process functionality? (Choose two.)

Select one or more of the following:

Create a scenario test for the case type
Create a unit test for the case type
Add explicit assertions on the Ul elements.
Add explicit assertions on the Scenario testing landing page

Explanation

Question 22 of 108

1

You want to unit test a rule to ensure that the rule executes as intended, you need to populate a test page with valid data Which two options allow you to populate a test page before testing the rule? (Choose two)

Select one or more of the following:

Configure an assertion to define the required data
Configure a validate rule to populate the page with the necessary data
Run a data transform to create the test page.
Copy data from an existing clipboard page

Explanation

Question 23 of 108

1

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals? Available Choices (select all choices that are correct

Select one of the following:

Urgency value continues to increment as configured.
Urgency value remains at 100 but other service level processing continues
Service level processing is halted until the assignment is completed
The user is notified that the maximum urgency has been reached

Explanation

Question 24 of 108

1

Which option follows best practices for naming a ruleset in Pega Platform?

Available Choices (select all choices that are correct)

Select one of the following:

Expense 01-02-05
Pega-Prod 01-04-01
Credit Check:03-01-02
Grand-Corporation-Human-Resources-Department 01-01-03

Explanation

Question 25 of 108

1

Which of the following statements about responsive breakpoints is true? Available Choices (select all choices that are correct)

Select one of the following:

Responsive breakpoints rely on fixed widths
Responsive breakpoint behavior changes based on the device brand
By default tables have two responsive breakpoints
Custom responsive breakpoints are configured in App Studio

Explanation

Question 26 of 108

1

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?

Select one of the following:

CSRs can create other case type instances on the mobile app
The mobile app supports all mobile phone operating systems
Mobile app color palettes are different for users and CSRs
The mobile app customizes currency units and date/time format according to the location of the users

Explanation

Question 27 of 108

1

Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.)

Available Choices (select all choices that are correct)

Select one or more of the following:

Lock the application after 20 minutes of inactivity
Set the dimensions of an application icon to 180x180 pixels
Grant access to the mobile app for a specific user
Configure a left swipe behavior to open a message

Explanation

Question 28 of 108

1

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.

What is the process that you follow to create this visualization? Available Choices (select all choices that are correct)

Select one of the following:

Open the Channels landing page and then add a new portal
Open the Explore data landing page, and then create a new insight
Open the Explore data landing page and then add a Reporting widget
Open the Data landing page and then create a new insight

Explanation

Question 29 of 108

1

Which two statements are true about insights? (Choose two.)

Available Choices (select all choices that are correct)

Select one or more of the following:

You can transform data queries into sharable visualizations.
You can edit application data directly in an insight.
You can transform sharable visualizations into data queries.
You can search for and select the fields that you want to include in an insight.

Explanation

Question 30 of 108

1

Which two requirements ensure that valid data is used in a case? (Choose two.)

Available Choices (select all choices that are correct)

Select one or more of the following:

The data is organized in a data type
The data fits the business logic
The data is locally sourced
The data is the correct field type

Explanation

Question 31 of 108

1

Which two scenarios require you to configure conditional processing within the case type? (Choose Two.)

Select one or more of the following:

A scholarship eligibility application requires students to enter standardized test scores, Students with qualifying test scores can schedule and interview. Students without qualifying test scores receives a rejection email.
A catering booking application requires customers to enter information about the expected party size, event date, and event time. When customers submit the information the catering company sends a confirmation email.
An application requires customer to select the type of request in a drop-down list. The system routes the request to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.

Explanation

Question 32 of 108

1

You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process. Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.

After you create the Interview child case, how to do you configure the case type to achieve the required behavior?

Select one of the following:

Following the Create Case step, add a Wait step that pauses the parent case until the application schedules the interview
Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status.
Following the Create Case step, add a services-level agreement (SLA) that escalates the parent case after 48 hours.
Following the Create Case step, add an Interview step that is automatically resolved after 48 hours.

Explanation

Question 33 of 108

1

Which scenario is a use case for the Wait step?

Select one of the following:

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.
An agent needs to send a confirmation email to an insured customer after they complete a form.
A payroll user cannot process a salary increase until the department manager approves the increase.
The customer needs to log in to their account before receiving a membership discount on an online purchase.

Explanation

Question 34 of 108

1

A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.

Select the case type relationship that satisfies the requirement.

Select one of the following:

Make both loan request and credit check top cases.
Make credit check a spin-off case of credit card request.
Make credit check a child case of credit card request.
Make credit card request a child case of credit check.

Explanation

Question 35 of 108

1

University admission application cases automatically advance in the case life cycle if the application standardized test scores are above a certain threshold.

The threshold is determined each year based on the provided national average score.

Which two configurations, when applied together, support this requirement? (Choose Two.)

Select one or more of the following:

Configure a process with a decision shape that continues if the TestThreshold configuration setting is less than the applicant’s test score.
Configure a testThreshold Configuration setting that calculates the national average for the test score threshold.
Configure a process with a decision shape that continues if the TestThreshold Configuration setting is than the application’s test score.
Configure a TestThreshold Configuration setting with the national average for the test score threshold.

Explanation

Question 36 of 108

1

A developer discovers that a calculated property value is returning an unexpected result.

Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)

Select one or more of the following:

Breakpoints
The Event monitor
The Watch function
The Clipboard tool

Explanation

Question 37 of 108

1

For which use case do you create a new rule in a Pega Platform application?

A designer reuses a UI section every time the same behavior is needed in the application.

Select one of the following:

A developer makes changes to an email message that is configured in the case life cycle.
A designer uses Design mode at runtime to modify a view to use a two-column template.
A developer creates a parallel process to audit the changes that a service agent makes.

Explanation

Question 38 of 108

1

How do you indicate the progress of a case toward resolution?

Select one of the following:

Apply service levels to the assignment steps.
Design intent-driven user interfaces.
Update the case status on the appropriate steps.
Configure a case notes field to capture progress information.

Explanation

Question 39 of 108

1

Which scenario requires you to make updates in Dev Studio?

Select one of the following:

A task is reassigned when it reaches a service-level agreement goal.
An email correspondence is added to the case type.
A customer representative can approve or reject a claim.
A new confirmation view displays a read-only text property.

Explanation

Question 40 of 108

1

Which two statements are true about styling controls in App Studio? (Choose two)

Select one or more of the following:

Developers can configure a Date Time control to display as a text input field, drop-down list, or calendar control.
Developers can configure a text input control to change the background when users click the control.
Developers can configure a button control to hide when users click the control.
Developers create a new style format to apply styling to an out-of-the-box button control.

Explanation

Question 41 of 108

1

In a Credit Card Payment case type, you want to set the yearly fee to USD 75.
How do you set the Yearly fee field?

Select one of the following:

Configure field validation on the Yearly fee field.
Configure the Yearly fee find to reference the minimum amount due.
In the Data initialization page, set the Yearly fee field to 75.
Configure the Yearly fee field as a calculated field.

Explanation

Question 42 of 108

1

From the left drag each report into the corresponding report type on the right.

Select one or more of the following:

Business Reports: 3,4
Process Reports: 1,2
Process Reports: 3,4
Business Reports: 1,2

Explanation

Question 43 of 108

1

On the Case Designer, who two component can users tag with a Minimum Lovable Product (MLP) release for project sizing purposes? (Choose Two.)

Select one or more of the following:

A user Mobile App channel
An external system of record (SOR)
An automation
An approval decision

Explanation

Question 44 of 108

1

You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.

How do you satisfy the request?

Select one of the following:

Circumstance the existing Open field value record on the application name and update the status value to Open-Review.
Add the Open-Review status to the Application record for the application.
Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.
Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

Explanation

Question 45 of 108

1

Which two options can you configure for a mobile app channel? (Choose Two)

Select one or more of the following:

Define security behavior for a mobile app such as biometric identifiers.
Manage administrative functions such as access to log files.
Define the Ul behavior for each view in a case type when the case is displayed on a mobile device.
Design how Ul elements render across different mobile devices.

Explanation

Question 46 of 108

1

In an Online retail application, the Order Receipt view displays a list of the product ordering, including the product image, unit cost, and quantity. The total cost of the order is displayed at the bottom of the view.

Which two configuration on the Receipt view must be together to display the required information as described? (Choose two.)

Select one or more of the following:

Add a repeating dynamic layout with embedded dynamic layouts.
Add the total cost inside the repeating dynamic layout.
Add a dynamic with an embedded repeating dynamic layout.
Add the total outside the repeating dynamic layout.

Explanation

Question 47 of 108

1

Which requirement is fulfilled by configuration a field value?

Select one of the following:

Service agents are able to enter feedback in multiple languages.
A global hotel chain application can display current amenties in 23 languages.
Customers can add an unlimited number of items to an online shopping card.
A government official can enter comments that require location.

Explanation

Question 48 of 108

1

To process an employee retirement package, the system requires approvals from the supervising manager, and the …

How do you implement the requirements so that each approver can work independently?

Select one of the following:

Create an approval step with cascading approval.
Create business logic to route the assignment to the different approvers.
Create three parallel processes with approval steps.
Route the assignment to a work queue to which all three roles have access.

Explanation

Question 49 of 108

1

In a hiring application:

* An employee interviews the candidate.

* The Human Resources (HR) team creates and send s the officer letter.

* The Information Technology (IT) team assigns the workstation.

* The facilities team assigns the work desk.

To meet these requirements, what persona do you create?

Select one of the following:

Employee, IT, Facilities
HR, IT, Facilities
Employee, HR, Facilities
Employee, HR, IT ,Facilities

Explanation

Question 50 of 108

1

Which requirement demonstrates the need configure correspondance?

Select one of the following:

Phone a customer for additional information about the case
Case worker receives a mobile push notification to approve an insurance claim
Assign a new insurance claim to a case worker to process
Email the case worker when the insurance claim is routed to their worklist

Explanation

Question 51 of 108

1

During a playback session, a stake holder notices that a drop-down list is missing one of the required options.

Which work item do you create in agile workbench to address this issue?

Select one of the following:

Bug
Feedback
user story
status

Explanation

Question 52 of 108

1

Which statement most accurately describes the use of pega mobile preview?

Select one of the following:

pega mobile preview simulates the application user interface for various mobile devices
pega mobile preview allows you to run a pega application on a mobile device
pega mobile preview simulates user loads to test mobile app performance
pega mobile preview models a typical user interaction to scenario test a mobile app

Explanation

Question 53 of 108

1

A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner.

Select the two configuration options that follow best practices to meet the requirement. (Choose Two)

Select one or more of the following:

Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.
Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.
Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.
Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.

Explanation

Question 54 of 108

1

A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address.

Which routing approach supports this requirement?

Select one of the following:

Route the assignment to the correct work queue by using an authority matrix.
Route the assignment to the correct work queue based on business logic.
Route the assignment to a specific underwriter based on business logic.
Route the assignment to the correct work queue by using a reporting structure.

Explanation

Question 55 of 108

1

A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.

Which two configurations do you use together to build the decision table? (Choose Two)

Select one or more of the following:

Create a column for the recommended moving vehicle.
Create rows for the recommended moving vehicle.
Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.
Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

Explanation

Question 56 of 108

1

How do you guide users through an application form without requiring user training?

Select one of the following:

Add the corresponding step to an appropriate stage.
Send a notification to the assigned user.
Add an instruction to the assignment.
Add an optional action to the case to explain the task.

Explanation

Question 57 of 108

1

An internet provider has a quiz that gives customers a recommended internet speed based on their typical internet use. The questions differ based on the selections that the customer makes, for example, whether they are seeking a recommendation for a residence or a business.

Once the customer completes the quiz, how do you determine the recommended internet speed?

Select one of the following:

Configure a decision table
Configure a view with the quiz questions
Configure a decision tree
Configure a process with multiple decision shapes

Explanation

Question 58 of 108

1

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the___________in the service level to 5 days.

Select one of the following:

passed deadline
urgency
deadline
goal

Explanation

Question 59 of 108

1

When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.

What task do you perform to implement this requirement?

Select one of the following:

Add an Approve/Reject step to test the card type.
Add a card type true/false field to a user view.
Add a custom condition to start the process by testing the card type.
Add a validation condition to the card type for continued processing.

Explanation

Question 60 of 108

1

You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.

How do you configure a case type to achieve the required behavior?

Select one of the following:

Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved and after 48 hours have elapsed.
Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.

Explanation

Question 61 of 108

1

In which two situations is it appropriate to use a decision table? (Choose Two)

Select one or more of the following:

A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
A gym recommends a membership type based on the number and type of fitness classes the customer wants to attend every month
Order total is calculated based on the quantity and price of the items in the customer's shopping cart.

Explanation

Question 62 of 108

1

Which studio do you use to configure a service level agreement (SLA) with a passed deadline?

Select one of the following:

Admin Studio
Prediction Studio
Dev Studio
App Studio

Explanation

Question 63 of 108

1

Which two statements are true about insights? (Choose Two)

Select one or more of the following:

Insights transform data queries into sharable visualizations.
Visibility is always shared for insight charts.
You can edit application data directly in an insight.
You can use only preconfigured fields in an insight.

Explanation

Question 64 of 108

1

Which two statements about data records are true? (Choose Two)

Select one or more of the following:

Data records define permissible values for data fields.
Data records are displayed in a searchable text field by default.
Data records require external storage.
Data records are displayed in a drop-down list by default.

Explanation

Question 65 of 108

1

A car insurance quote requires a view for potential customers to enter information to process the request.

What are two primary decisions to make before you add fields to the view? (Choose Two)

Select one or more of the following:

Is field entry required?
Are processing actions applied to the field?
Does the field require a data source?
How do users enter values into the field?

Explanation

Question 66 of 108

1

Which issue do you address by simulating a data source?

Select one of the following:

The product database moves to a new data source accessible by a web service that is not yet configured.
You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies
In production, the customer database needs to be taken off-line overnight for scheduled maintenance.
An Embedded data field needs simulated data for testing a customer creation view.

Explanation

Question 67 of 108

1

Which two statements about data objects are true? (Choose Two)

Select one or more of the following:

Data objects can reuse assets from an existing data object through inheritance.
A draft data object references a data type.
A data object created in App Studio creates a data type in Dev Studio.
Data objects are sourced from an external system of record.

Explanation

Question 68 of 108

1

In a Credit Card Payment case type, you want to set the payment amount to the minimum amount due when a user creates a case.

How do you set the payment amount?

Select one of the following:

Configure the pySetFieldDefaults data transform to set the default value.
Configure a field validation on the payment amount.
Configure the payment amount field to reference the minimum amount due.
Configure the payment amount as a calculated field.

Explanation

Question 69 of 108

1

Which two items must be provided by the user to add an external data source to a data object? (Choose Two)

Select one or more of the following:

The authenticating information, if required by the corresponding service
A data transform to map the application data model to the connector
A simulated data source to test the implementation
The uniform resource identifier that identifies the web service

Explanation

Question 70 of 108

1

To reduce scrolling on a view, you want to organize existing content so that details display when an option is selected in a drop-down menu. There is no drop-down menu currently on the view.

Which two configurations achieve the business requirement? (Choose Two)

Select one or more of the following:

Configure a layout group to separate each option into individual panels and set the layout to a menu format.
Configure a disable condition (when rule) on each field to allow access when the associated option is selected on the drop-down control.
Configure a repeating dynamic layout with an embedded section for each option and set the layout format to grouped.
Configure a data relationship to select the option using the Drop-down list record selection.

Explanation

Question 71 of 108

1

An internal application currently grants 75 employees access to one of four roles: Admin, Author, User, and Manager. A new analyst that joins the company requires all the Author role access but only some of the reporting capabilities available to the Manager role.

How do you satisfy this security requirement?

Select one of the following:

Update the Author role to include the required analyst reports.
Create a new Analyst role with the required access.
Add the analyst to the Manager role.
Add the analyst to both the Author role and the Case Manager channel interface.

Explanation

Question 72 of 108

1

How do you enable field-level auditing for properties?

Select one of the following:

Add an auditing optional action to the case workflow.
Enable the auditing feature on the property rule forms.
Enable field-level auditing for the case type.
Add a field validation to the case workflow.

Explanation

Question 73 of 108

1

Based on security factors, which two options are considered strong passwords? (Choose Two)

Select one or more of the following:

lLik3Chocolate&sawDustIcecre@m
d8073&gxn*,.ki;vnhdf($h&m
bluedoor
Pe6@5yst3m$

Explanation

Question 74 of 108

1

Which two configuration steps must be performed together to record a unit test for automated testing? (Choose Two)

Select one or more of the following:

Add a test case to the Automated Testing landing page.
Select a ruleset that is configured to store the results of the test.
Select a ruleset that is configured to store automated test cases.
Add an assertion to define an expected result.

Explanation

Question 75 of 108

1

Which two conditions do you test with a unit test? (Choose Two)

Select one or more of the following:

A data page populates without any errors.
A property value is set correctly by a data transform.
An application displays user views for 20 users within three seconds.
An application is successfully migrated to a test system.

Explanation

Question 76 of 108

1

An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter, and 1 represents a number.

Which two distinct configurations ensure that a user provides a valid postal code? (Choose Two)

Select one or more of the following:

Configure a drop-down control to select the postal code based on the specified city and province.
Configure the postal code field as a text property with a required input field.
Configure a validate rule to test that the entered postal code conforms to the required pattern.
Configure an edit validate rule to test that the entered postal code conforms to the required partem.

Explanation

Question 77 of 108

1

All managers must be able to view the Employee vacation requests report in their Manager portal dashboards.

Which configuration fulfills this requirement?

Select one of the following:

Create a new landing page on the portal with the new report saved in a public category.
Add a report widget to the portal dashboard, and then click Publish to default.
Add a report widget to the portal dashboard, and then click Publish.
Add the report to a public category, and then add the out-of-the-box Reports landing page to the portal.

Explanation

Question 78 of 108

1

You need to test whether a user interface is suitable for users with visual disabilities, such as Deuteranopia (red-green confusion).

How do you perform this task?

Select one of the following:

Use the Accessibility Inspector.
Use a screen reader extension.
Enable the Live UI tool.
Unit test section rules.

Explanation

Question 79 of 108

1

You are designing a form for an online bookstore to show new arrivals.

Which layout do you use to display the book cover pictures, as shown in the image?

Select one of the following:

Screen layout
Column layout
Repeating dynamic layout
Dynamic layout

Explanation

Question 80 of 108

1

You need to localize correspondence into a language that is unavailable in the Pega language pack.

Which option satisfies the requirement?

Select one of the following:

Leverage translation services SOAP calls and enable records for translation.
Configure a field value record that contains the correspondence text.
Create the Translation rule manually and include the rule in the application ruleset.
Run the Localization wizard and add translations to Translation.html.

Explanation

Question 81 of 108

1

Users must provide values to certain fields before submitting a job application form.

Which configuration adds asterisks to indicate the mandatory fields on the form?

Select one of the following:

Use an Edit Validate rule to verify if each of the mandatory properties has a value.
Configure the mandatory fields as Always Required on the form at runtime.
Use a Validate rule to verify the mandatory fields have a value.
Configure a Disable when condition on the mandatory fields at runtime.

Explanation

Question 82 of 108

1

An order form provides four options from which customers select one option.

According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)

Select one or more of the following:

Dropdown
Checkbox
Radio buttons
Autocomplete

Explanation

Question 83 of 108

1

A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary.

Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?

Select one of the following:

A disable condition (when rule) that is applied to the section with the flight insurance information.
A required condition (when rule) that is applied to the Select flight insurance check box.
A visibility condition (when rule) that is applied to the Select flight insurance check box.
A disable condition (when rule) that is applied to the Select flight insurance check box.

Explanation

Question 84 of 108

1

Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have.

You also create work items to address:

♦ A future enhancement request to group a set of existing steps into a multistep form

♦ A drop-down list that is missing one of the required options ― This work item is in progress because the missing option prevents work from being done

How do you populate the backlog directly from the spreadsheet?

Select one of the following:

Import stories
Create bugs
Create stories
Create feedback

Explanation

Question 85 of 108

1

For which use case do you create a new rule in a Pega Platform™ application?

Select one of the following:

A developer creates a parallel process to audit changes that a service agent makes.
A developer makes changes to an email message configured in the case life cycle.
A designer reuses a UI section every time the same behavior is needed in the application.
A business user issues a change request for the application to set the default value of a field.

Explanation

Question 86 of 108

1

To qualify for an instant loan, an applicant must earn a monthly income of at least GBP2000 and cannot exceed GBP20000 in credit card debt.

How do you enforce these restrictions when requesting an instant loan?

Select one of the following:

Use UI controls to validate the entries in the income and credit card debt fields.
Use a Validate rule to call two Edit validate rules: one for income and one for credit card debt.
Use a single Validate rule with two conditions; one for income and one for credit card debt.
Use two Edit Validate rules; one for income and one for credit card debt.

Explanation

Question 87 of 108

1

When a user selects a item in a list, the application displays data about that item. Data is copies to a page property using the Copy from a data page options.

After the data has been copies to the property, when is the data copies to the property again?

Select one of the following:

Never
The next time the case is opened
The next time the property is accessed
When the item is changed

Explanation

Question 88 of 108

1

What is the relationship between pyWorkPage and case data?

Select one of the following:

pyWorkPage contains only the data entered by users while creating and processing a case.
pyWorkPage contains all the data pages accessed while creating and processing a case.
pyWorkPage contains only the data generated by the system while creating and processing a case.
pyWorkPage contains all the case data generated while creating and processing a case.

Explanation

Question 89 of 108

1

A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship.

What type of data relationship do you create?

Select one of the following:

A Data reference field
An Embedded data field
A Case reference field
A Query field

Explanation

Question 90 of 108

1

A purchase request list report includes columns for case ID and regional cost center. A manager wants to report to show the total of purchase requests for each of the regional cost centers.

How do you configure the report definition?

Select one of the following:

Create a filter for each cost center and count the case IDs.
Summarize the case ID column by count.
Summarize the regional cost centers by account.
Define a function for the cost center column to total the case IDs.

Explanation

Question 91 of 108

1

Which use case describes the function of the Estimator tool?

Select one of the following:

A tester needs to know how many versions of an application they test for MPL2.
A business architect needs to know when to prioritize a specific customer Microjourney for development.
A product owner needs to know how many user stories to create in Agile Workbench for MLP 1.
A stakeholder needs to know how much time and effort is needed to build MLP2.

Explanation

Question 92 of 108

1

A restaurant has a case type that allows customers to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.

If catering is not required, customers are given a rental rate quote.

If customers indicate that they want the restaurant to cater the event, they must provide menu preference and schedule and appointment to do menu testing before they are given a quote.

Which two options do you use to configure the case type to achieve the requested behavior? (Choose Two.)

Select one or more of the following:

Create a check box for customers to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
Create a check box for customers to indicate whether they want the restaurant to cater the event. Configure the menu preferences and appointment date fields with a visibility condition.
Create a process for providing menu preference and scheduling the menu tasting appointment. Create a parallel process for providing the customer with the rental rate quote.
Create a process for customers to indicate menu preference and schedule the menu tasting appointment. Add the process as a case-wide optional action.

Explanation

Question 93 of 108

1

An airline has the following requirement:

A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares travel with a service animal.

Which case life cycle configuration meets this requirement?

Select one of the following:

Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to, run the process.
Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.

Explanation

Question 94 of 108

1

A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and World Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

Select one of the following:

Select Lowest to Highest sort type for Create Date.
Add a filter condition where Create Date is greater than the current date.
Select Highest to Lowest sort type for Create Date.
Make the Create Date the first column in the report.

Explanation

Question 95 of 108

1

In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the Ul elements collect expected results.

Select one of the following:

Add explicit assertions on the Ul elements
Create a unit test for the Onboarding case type
Create a scenario test for the Onboarding case type
Add validations on the Ul elements

Explanation

Question 96 of 108

1

Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)

Select one or more of the following:

Button
Radio buttons
Checkbox
Drop-down list

Explanation

Question 97 of 108

1

Which two statements are true about minimum lovable product (MLP) sizing when using the Estimator tool? (Choose two.)

Select one or more of the following:

MPL complexities set to ‘’high’’ are reserved for MLP 2 and later.
MLP sizing leads to precision in the sprint cycle and resource planning
Creation of case steps is factored into MLP sizing.
Initial estimations are high-level and can be refined during sizing.

Explanation

Question 98 of 108

1

You should consider using a field value when the list of allowed values is_____________. Available Choices (select all choices that are correct)

Select one or more of the following:

mostly static
three or fewer items
updated often
shared across all case types

Explanation

Question 99 of 108

1

A disputed transaction case records account information using a page property Account information is recorded at the time the case is created and does not update when the case is further processed Account information is stored in an external system and accessed by a data page.
How do you configure the account information page?
Available Choices (select all choices that are correct

Select one of the following:

Select copy from a data page on the page property
configure the page property to refer to a keyed data page
select refer to a data page on the page property
define a reference property that refers to the data page

Explanation

Question 100 of 108

1

Which two field types are specialized versions of the Query field type? (Choose two ) Available Choices (select all choices that are correct)

Select one or more of the following:

A Picklist
Case reference
Data Reference
Embedded data

Explanation

Question 101 of 108

1

An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement Customers must select a make, model, and year to initiate a vehicle-specific search.

How do you configure the data storage in the application to implement the requirement? Available Choices (select all choices that are correct)

Select one or more of the following:

Configure a data page to store the make,model, and year vehicle data
Configure a static list of make model and year vehicle data
configure a connection to a external system of record that contains the make,model and year vehicle data
configure a local data storage of the make model and year vehicle data

Explanation

Question 102 of 108

1

Which item is automatically generated when adding an external data source to a data object? Available Choices (select all choices that are correct)

Select one of the following:

A simulated data source to test the implementation
the authenticating information if requiered by the corresponding service
a data transform to map the application data model to the connector
the uniform resource identifier that identifies the web service

Explanation

Question 103 of 108

1

A data page holds product information The data page's Reload if older Than field is set to 15 minutes The data page is created at 06:12
At 06:20 the user requests product information
At 06:42 the user requests product information.
When is the data page reloaded?
Available Choices (select all choices that are correct)

Select one of the following:

6:35
6:42
6:20
6:27

Explanation

Question 104 of 108

1

two statements about Configuration sets are true? (Choose two.) Available Choices (select all choices that are correct)

Select one or more of the following:

Used if a Dynamic System Setting does not meet the requirements
Enables the business to control application behavior
Used to organize Configuration settings with a common element
Defined in the data-configuration-Setting class

Explanation

Question 105 of 108

1

From the left drag each report into the corresponding report type on the right.

Select one of the following:

True
False

Explanation

Question 106 of 108

1

In the Answer Area, identify the type of data measured in each report.

Select one of the following:

True
False

Explanation

Question 107 of 108

1

Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

Select one of the following:

True
False

Explanation

Question 108 of 108

1

An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.

♦ The application identifies customer information, such as user ID and locale, upon login.

♦ Cases list the last 10 orders placed by the customer, including the order status.

♦ Customers can select one of the previous 10 orders as the basis for the current order.

Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

Select one of the following:

True
False

	Created by Pablo Anibal Feliz Ponce 11 months ago

Quiz on PBHD ejemplo quiz, created by Pablo Anibal Feliz Ponce on 19/12/2023.

PBHD ejemplo quiz

Question 1 of 108

Select one of the following:

Explanation

Question 2 of 108

During testing you notice that the Send case status email step does not send an email. Which work Item do you create in Agile Workbench to address this issue?

Select one of the following:

Explanation

Question 3 of 108

What do you configure in the Context section of a data transform rule that you create in Pega Platform? Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 4 of 108

Which two statements about the Constellation design system are true? (Choose two.) Available Choices (select all choices that are correct)

Select one or more of the following:

Explanation

Question 5 of 108

Select one of the following:

Explanation

Question 6 of 108

An insurance claim case type is defined as: If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation? Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 7 of 108

Select one or more of the following:

Explanation

Question 8 of 108

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement? Available Choices (select all choices that are correct

Select one of the following:

Explanation

Question 9 of 108

A company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down " You configure a Search duplicate cases step to identify duplicate IT tickets. What is the basic condition for the Search duplicate cases step? Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 10 of 108

On a service level, the passed deadline interval is measured from Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 11 of 108

Select one of the following:

Explanation

Question 12 of 108

Sales managers must be able to approve sales quote proposals by email and from their mobile devices. How do you implement this requirement? Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 13 of 108

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days. To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 14 of 108

A survey is sent to a customer via email. How do you configure a solution to ensure the email Includes the case ID for the survey? Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 15 of 108

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement? Available Choices (select all choices that are correct

Select one of the following:

Explanation

Question 16 of 108

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount. Which configuration satisfies this use case? Available Choices (select all choices that are correct)

Select one or more of the following:

Explanation

Question 17 of 108

Select one of the following:

Explanation

Question 18 of 108

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions. Which two configurations must be used together to determine the recommended meal plan? (Choose two).

Select one or more of the following:

Explanation

Question 19 of 108

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a. Available Choices (select all choices that are correct)

Select one of the following:

Explanation

Question 20 of 108

In which two situations is it appropriate to use a decision table? (Choose two. Available Choices (select all choices that are correct)

Select one or more of the following:

Explanation

Question 21 of 108

Select one or more of the following:

Explanation

During testing you notice that the Send case status email step does not send an email.

Which work Item do you create in Agile Workbench to address this issue?

What do you configure in the Context section of a data transform rule that you create in Pega Platform?

Choices (select all choices that are correct)

Which two statements about the Constellation design system are true? (Choose two.)

Available Choices (select all choices that are correct)

An insurance claim case type is defined as:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Available Choices (select all choices that are correct)

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

Available Choices (select all choices that are correct

Sales managers must be able to approve sales quote proposals by email and from their mobile devices.

How do you implement this requirement?

Available Choices (select all choices that are correct)

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

A survey is sent to a customer via email.

How do you configure a solution to ensure the email Includes the case ID for the survey?

Available Choices (select all choices that are correct)

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.

Which approach fulfills this requirement?

Available Choices (select all choices that are correct

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount.

Which configuration satisfies this use case? Available Choices (select all choices that are correct)

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.

Which two configurations must be used together to determine the recommended meal plan? (Choose two).

Which option follows best practices for naming a ruleset in Pega Platform?

Available Choices (select all choices that are correct)

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?

Which two requirements can you support by configuring a mobile channel in App Studio? (Choose two.)

Available Choices (select all choices that are correct)

Which two statements are true about insights? (Choose two.)

Available Choices (select all choices that are correct)

Which two requirements ensure that valid data is used in a case? (Choose two.)

Available Choices (select all choices that are correct)

A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.

Select the case type relationship that satisfies the requirement.

A developer discovers that a calculated property value is returning an unexpected result.

Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)

For which use case do you create a new rule in a Pega Platform application?

A designer reuses a UI section every time the same behavior is needed in the application.