1. From a sociological point of view, communication represents:
A. A fundamental way of psycho-social interaction of people, realized in language articulated in order to transmit information, to obtain stability or some modifications individual or group behavior.
B. A notice, news or news.
C. Informing the parties to a trial of certain procedural documents (action, objection, decision), in order to exercise the rights and the execution of the obligations deriving for them, within the time limits that normally run from the date of notification.
D. A presentation in a circle of specialists of a scientific paper, as well as the accumulation of knowledge in order to train specialists.
E. A complex process, which includes the biological existence of man.
2. Elements of the communication process are:
A. Sender - transmitter - information.
B. Transmitter - discussion - information.
C. Sender - message - receiver.
D. Transmitter - conflict - informant.
E. Transmitter - behavior - interpreter.
3.Some communication functions are:
A. Conversational, capitalizing, notifying.
B. Listening, making impressions, holding a dialogue.
C. Informational, interactive, gnoseological.
D. Representative, commemorative, axiological.
E. Knowledge, cumulative, memorative.
4. The purposes of the communication are:
A. To impress, to reinterpret, to determine, to force a conversation.
B. To be accepted, to be understood, to provoke reactions, to be received.
C. To gain benefits at any cost, to force feedback.
D. To impose positions, to gain grip, to capture attention.
E. To train thinking, to gain experience, to be responsible.
5. Feedback as an element of communication represents:
A. A specific message in which the sender receives a response from the receiver regarding the message communicated.
B. A message in which the receiver receives a reply from the sender regarding the transmitted message.
C. A message that the sender repeatedly sends a reply regarding the communicated message.
D. A specific message by which the sender clarifies to the receiver the communicated message.
E. A complicated message by which the receiver hides from the sender a certain answer about the message communicated.
6. According to the code used in the communication process, it can be:
A. Vertical communication, horizontal communication.
B. Interpersonal communication, intrapersonal communication, small group communication, public communication.
C. Accidental communication, subjective communication, instrumental communication;
D. Verbal communication, paraverbal communication, nonverbal communication.
E. Referential communication, operational communication, attitudinal communication
7. The message as an element of communication represents:
A. A totality of signs and meanings that mark certain hierarchical connotations for people involved in communication.
B. A set of signs that do not mark value connotations for the persons involved in communication process.
C. A totality of meanings, hierarchical connotations that oblige the persons involved in the act of communication.
D. A total of hierarchical connotations of external nature valuable for the persons involved in communication.
E. A small number of gestures that are irrelevant to the people involved in the communication.
8. The message as an element of communication can be:
A. Determined and indeterminate message.
B. Operational and non-operational message.
C. Singular and complex message.
D. Verbal and nonverbal message.
E. Observed and unnoticed message.
9. Identify the types of doctor-patient communication according to the stages of the medical act:
A. Preclinical communication, clinical communication and post-clinical communication.
B. Horizontal medical communication and vertical medical communication.
C. One-dimensional and one-dimensional medical communication.
D. Subjective medical communication and objective medical communication.
E. Direct clinical communication and indirect clinical communication.
10. Preclinical communication means:
A. An administrative communication marking the physician's duty to transmit information subjective concerns about health education.
B. A strategic communication related to the doctor's duty and responsibility to promote health education, to organize prophylactic measures.
C. A subjective communication resulting from the doctor's responsibility to transpose his obligationon the organization of prophylactic measures.
D. A professional communication related to the doctor's obligation to force health education withoutpatient consent.
E. A multicenter communication that causes the physician to promote education for a style oflife as comfortable as possible without responsibilities for health.
11. The objective of post-clinical communication is to:
A. The doctor should force the patient to perform the treatment and exclude the existential factors that broughtat the onset of the disease.
B. The patient should perform the treatment and reduce the existential factors that led to the onset of the disease.
C. The patient should formalize the acceptance of the treatment and exclude the existential factors that led tothe onset of the disease.
D. The doctor should accept the patient's refusal and recommend another specialist.
E. The patient should perform the treatment and not be compliant with the dialogue.
12. The competence of the broadcaster in the communication process involves:
A. To determine individually the set of rules that contribute to the distortion of the channel transmission of information.
B. The potential to use the set of rules that contribute to processing and codingmessage.
C. The power to use subjectively, with interest in manipulating the set of rules that contribute to decoding feedback.
D. The potential to use the set of rules that reduce processing and decoding source of information.
E. Orientation towards rules that contribute to the interpretation and decoding of the message.
13. The performance of the broadcaster in the communication process involves:
A. Intellectual, mental, and physical ability to convey and encode the message.
B. Intellectual, mental and physical ability to interpret and decode the message.
C. Intellectual, mental, and physical ability to distort the message.
D. The intellectual, mental and physical capacity to convey the most ambiguous message.
E. The intellectual, mental, and physical ability to ironically encode the message.
14. The competence of the receiver in the communication process involves:
B. The potential to use the set of rules that contribute to the interpretation and message decoding.
C. The power to use subjectively, with interest in manipulating the set of rules that contribute to feedback coding.
E. Orientation towards rules that contribute to the issuance and coding of the message.
15. The performance of the receiver in the communication process involves:
D. Intellectual, mental and physical ability to decode the most ambiguous message.
E. Intellectual, mental, and physical ability to ironically interpret the message.
16. The communication of the diagnosis implies the observance of certain rules, one of them canbe:
A. The language used must be clear, concise, to the point, in common, honest and concise termsas well as the presentation of the diagnosis must be closely related to the formula and / ortreatment schedule.
B. The language used must be vague, hidden, honest and correct, as well as the presentation.The diagnosis must be closely linked to the patient's status and / or treatment schedule.
C. The language used must be indirectly medically rendered in a way that the patient does not understand, as well, the presentation of the diagnosis must be closely related to the patient's income and the scheme oftreatment.
D. The language used must be ambiguous so that the patient does not form negative emotions, rendered inspecialized terms, as well as, the presentation of the diagnosis must be closely related to the formulaand / or treatment schedule.
E. The language used must be clear only to the doctor, rendered in professional termsas well as the presentation of the diagnosis must be closely related to the contributionthe patient's illness and / or treatment schedule.
17. Communication with different patients outlines certain characteristics specific to the medical dialogue patient, they can be:
A. Communication will depend on the patient's economic status, culture, indifference, his contribution to the disease, his compliance with treatment, etc.
B. Communication will depend on the subjective interest of the physician, the subjective interest of the patient, patient compliance with treatment, etc.
C. Communication will depend on the patient 's profession, the patient' s subjective interest, and patient pathology etc.
D. Communication will depend on the manifestation of the disease, the subjective interest of the doctor, the module how the patient understands the disease from electronic sources, etc.
E. Communication will depend on the manifestation of the symptoms characterized by pain, without pain, with acute or bearable pain, etc.
18. Effective communication within the medical team is essential because:
A. Provides closed dialogue on medical care and treatment of patients, only in certainstages ofhealthcare.
B. Provides only the need for medical care and the other levels of carethey are ancillary and irrelevant.
C. Provides health care and treatment in a closed healthcare setting.
D. Provides unilateral medical care and treatment in a limited context of caremedical.
E. Ensures continuity of care and effective treatment of patients throughouthealthcare contexts.
19. The components of work (communication) in the medical team include:
A. Creating a socially and materially unpleasant business environment,that is, failure to ensure free access to medical resources.
B. Creating a subjective environment of activity both socially and materially, an incorrect and unilateral distribution of roles and tasks within the medical team.
C. Creating an environment of activity that is both socially and materially unfair,incorrect and unilateral distribution of roles and tasks within the medical team,unilateral division of responsibilities between team members.
D. Creating an activity environment according to the interests of the manager both from the point of viewsocial as well as material, the distribution according to the interests of the manager of the roles and tasks inwithin the medical team, the unilateral division of responsibilities between team members.
E. Creating an easy (enjoyable) business environment both socially andmaterial (ensuring free access to the necessary resources); correct and clear distribution ofroles and tasks within the medical team.
20. Effective communication in the medical team contributes to:
A. Increasing the efficiency of teamwork increases confidence, respect, and intensifies collaboration between medical staff, reduces the risk of medical errors and mistakes, increases patient and healthcare worker satisfaction.
B. Increases separate work in the medical team, increases personal interests in collaboration medical staff, reduces the risk of medical errors and mistakes, increases worker satisfactionfollowing personal gains.
C. Creating an activity environment according to the interests of the manager both from the point of view social as well as material, the distribution according to the interests of the manager of the roles and tasks in within the medical team, the unilateral division of responsibilities between team members.
D. Creating an environment that is both socially and materially unfair, incorrect and unilateral distribution of roles and tasks within the medical team, unilateral division of responsibilities between team members.
E. Increasing the inefficiency of teamwork, increases trust, respect, and intensifies collaboration only according to certain interests of the management of the medical units among the medical staff, maintain neutral risk of medical errors and mistakes.
21. Metacommunication is:
A. A form of communication that aims to interpret words and expressions in orderto discover and understand the intentions of the sender.
C. Informing the parties to a trial of certain procedural documents (action, objection, decision), in order to exercise the rights and the execution of the obligations deriving for them from them documents, within the time limits that normally run from the date of notification.
D. A presentation in a circle of specialists of a scientific paper, as well as the accumulation ofknowledge in order to train specialists.
E. A complex process, which includes the biological existence of man
22. What does the transmitter do from the perspective of metacommunication?
A. In the metacommunication act, the sender, reshapes the idea onwho wants to send
B. In the metacommunication act, the sender interprets and deciphers the communication process.
C. In the metacommunication act, the issuer imposes positions, obtains adherence.
D. In the metacommunication act, the sender earns benefits at any cost, obliges the receiver to accept.
E. In the metacommunication act, the broadcaster informs, commemorates a success.
23. What does the receiver do from the perspective of metacommunication?
A. In the metacommunication act, the receiver reshapes the idea thathe wants to send.
B. In the metacommunication act, the receiver discovers and interprets the hidden thought of to the sender, in order to understand it.
C. In the metacommunication act, the receiver imposes positions, obtains adherence.
D. In the metacommunication act, the receiver earns benefits at any cost, obliges the receiver to accept.
E. In the metacommunication act, the receiver informs, commemorates a success.
24. What is the failed act in the communication process?
A. It is a lie presented as truth by verbal expression.
B. An action created intentionally in the context of a dialogue, in order to avoid or to get more time to respond.
C. An intentionally created action in the context of a dialogue, with the aim of gaining the benefits of any price.
D. An action created intentionally in the context of a dialogue, in order to impose positions or to get grip.
E. An action created intentionally in the context of a dialogue, in order to train thinking or to gain experience.
25. What does paraverbal language refer to?
A. The paraverbal language refers to the way we say something, with the help of characteristicsnonverbal of the voice, not the content of the message.
B. The paraverbal language refers to the content of what we say, with the help of the characteristics verbal, not in the form of the message.
C. The paraverbal language refers to the grammatical structure of the message, with the help of the elements nonverbal.
D. The paraverbal language refers to the logical semantics of body expressions, with the help nonverbal characteristics.
E. The paraverbal language refers to the set of ideas interpreted by the receiver, with the help verbal characteristics.
26. The paralinguistic elements of paraverbal language include:
A. Interpersonal communication, intrapersonal communication, small group communication, public communication.
B. Accidental communication, subjective communication, instrumental communication;
C. Voice qualities, voice characteristics, parameters and voice separators.
D. Referential communication, operational communication, attitudinal communication.
E. The qualities of the face, the specifics of the movement, the orientation in space.
27. The qualities of the voice include:
A. Frequency range, lip movement control, word articulation, rhythm, voice resonance, speed of speech.
B. Linguistic signs and meanings that mark certain hierarchical connotations for people involved in communication.
C. Laughter, crying, whispering, sighing.
D. Voice intensity, pitch and extension, voice separators such as (îîî, ăăă, mmm, aaa), breaks.
28. The vocal characteristics are:
A. Frequency range, lip movement control, word articulation, rhythm, resonance voice, speech speed, etc.
C. Laughter, crying, whispering, sighing, etc.
D. Voice intensity, pitch, and extension, such as voice separators and so on
29. The voice parameters and separators are:
D. The intensity, pitch and extension of the voice, voice separators like “îîî, ăăă, mmm, aaa”, pauses, etc.
E. A small number of gestures that are irrelevant to the people involved in the communication
30. Through the paraverbal language it is possible to transmit:
A. Knowledge, facial expressions, theoretical connotations.
B. Emotions such as fear, anger, sadness, interest, joy, pain, and the nature of interpersonal relationships.
E. Power to use subjectively, with interest in manipulating the set of rules that contribute to feedback coding.
31. What can nonverbal communication include?
A. Theories, concepts and ideas.
B. Body movements, gestures and facial expressions.
C. Linguistic signs and meanings
D. Notions, judgments and reasoning.
E. Words, statements and findings.
32. What indication can nonverbal communication offer?
A. It gives us a indication about a person's inner thoughts and feelings.
B. It offers us the potential to use linguistic rules that contribute to the processing and coding of the message.
C. It gives us the power to use subjectively, with interest in manipulating the set of pre-verbal rules that contribute to the decoding of feedback.
D. It offers us the potential to use metacommunicative verbal languages that reduce the processing and decoding of the information source.
E. Orientation towards logical rules that contribute to the interpretation and decoding of the message.
33. What are the distinct categories of nonverbal communication?
A. Kinesthetics, proxemics and touch.
B. Intellect, emotions, and willpower.
C. The notion, judgment and reasoning
D. Verbal expression and paraverbal register.
E. Laughter, crying and talking.
34. What does kinesthetics include?
A. Includes the physical distance between people when communicating with each other - territories and personal space, position and posture.
B. Intellect, emotions and willpower or notion, judgment and reasoning
C. Includes body movement in communication - gestures, facial expressions and gaze.
D. Verbal expression and paraverbal register or laughter, crying and speaking.
E. Hidden meanings of logical or metacommunicational expressions.
35. What does proxemics involve?
A. It involves the physical distance between people, when they communicate with each other - territories and space staff, position and posture.
B. Involves body movement in communication - gestures, facial expressions and gaze.
C. Intellect, emotions, and power of will or notion, judgment, and reasoning
E. Hidden meanings of logical or metacommunication expressions.
36. When are gestures used in the communication process?
A. When the speech is efficient or clear enough, when we do not have emotions, at the same time, to adjust the conversation.
B. When speech is inefficient (for example, a language barrier) or insufficient, respectively, when you want to get rid of stress and adjust the conversation.
C. When the speech is pleasant or in a good mood, gestures are also used for mislead his opponent.
D. When the speech has no value for the participants or those present are not interested in conversation.
E. When speech is aimed at gaining subjective interests and we are exposed we use gestures to divert attention in conversation.
F. Looking at the communication process helps to assess the interlocutor to change the intonation and speech rhythm.
37. How eye gaze help in the communication process?
A. Eye gaze helps us to evaluate our presentation, adjust new directions in conversation or express logical meanings.
B.Eye gaze helps to become aware of reality, provokes anger in conversation or expresses various paraverbal registers.
C. Eye gaze helps to evaluate phonetic expressions, regulates the vocal characteristics of the conversation.
D. Eye gaze helps to evaluate the interlocutor, regulate the conversation or express feelings and emotions.
E.Eye gaze helps to evaluate the interlocutor to change the intonation and rhythm of speech.
38. Intimate space in nonverbal communication was devided into four main categories:
A. Intimate space, specialized space, street and public space.
B. Intimate space, personal space, social public space.
C. Family space, personal space, social and cultural space.
D. Intimate space, mental space, social biological space.
E. Subjective space, personal space, social and objective space
39. Intimate space include:
A. The space between 46 and 122 cm include a personal zone, (46-75cm ) this distance is reserved for more than just a casual friend or fleeting encounter, and a public distance, this is the distance reserved for public speakers and/or public officials or for anyone on public occasions.
B. The space until 46cm, being the most important and most defended by human, is used for emotional confidential communications.
C. The space between 122 and 369 cm, includes a nearly subzone (122-220 cm), which involves clear verbal communication, avoidance of physical contact through a series of barriers, and a remote subzone (220-369 cm), which also suggests a hierarchical distance.
D. The distance of over 360 cm involves the situation in which we address a large group of people, and communication loses its interpersonal character.
E. The surface area of a human body until the convenient distance, being the most unimportant and less defended by human, the access being allowed to all persons.
40. Personal space include:
E. The intimate space into which anyone we do not like have access and remotely dedicated to family members, colleagues or clients.
41. Social space include:
C. The space between 122 and 369 cm, includes a subzone (122-220 cm), which involves clear verbal communication, avoidance of physical contact through a series of barriers, and a remote subzone (220-369 cm), which also suggests a hierarchical distance.
42. Public space include:
43. In what context the communication doesn't take place?
A. In a clean space.
B. Cultural.
C. Homogeneous
D. In an environment exposed to natural factors,
E. Extrasocial.
44. Communication manifests itself as a system:
A. Closed,
B. Hermetic,
C. Open,
D. Extended,
E. Chaotic,
45. Communication barriers are encountered:
A. In a single information system.
B. In any information system.
C. In some information systems.
D. In no information system.
E. All variants.
46. What is one of the internal factors of communication disturbances:
A. Physiological,
B. Excessive noise pollution
C. Environmental pollution,
D. Semantics,
E. Successive fragments of the communication process.
47. Identify one of the external factors that disrupts communication:
B. Excessive noise pollution.
C. Perceptives.
D. Intrapersonal.
E. Personal.
48. Which element is not defining the concept of barrier of communication?:
A. Any element of communication which possesses the capacity to restrict the proper conduct of communication,
B. Influencing the minimization of the degree of compliance,
C. Accuracy
D. the effectiveness of the transferred message,
E. Which influences the minimization of the degree of non-compliance.
49. Which of the authors classifies communication barriers into macro and microbarriers:
A. Denis McQuail.
B. Leonard Saules.
C. Shanon-Weaver.
D. Samuel C. Serto.
E. Eduard Limbos.
50. Who among the authors is particularly interested in the intrinsic process of communication and less of the extrinsic one (its context):
A. Niki Stanton.
B. Denis McQuail.
C. Jean Lohisse
D. Leonard Saules.
E. Sidney Shore
