Examen IV

Question 1 of 58

1

A user faces problem while logging into Salesforce. What should administrator do?

Select one of the following:

Change IP address of the machine
Unlock the user
See login history

Explanation

Question 2 of 58

1

Universal Containers has two teams - sales team and marketing team. For sales team all stages
of lead lifecycle should be available while for marketing team only 3 stages should be available.
How can the administrator ensure this?

Select one of the following:

Create validation rule
Create two different lead processes for sales team and marketing team
Create workflow rule
Create approval process

Explanation

Question 3 of 58

1

What license is needed to install or uninstall apps from AppExchange?

Select one of the following:

Install package license
Uninstall package license
Manage package license

Explanation

Question 4 of 58

1

Force.com is good for

Select one of the following:

data centric apps
process centric apps
both of above

Explanation

Question 5 of 58

1

Which are the 3 tiers of an app?

Select one or more of the following:

data model
user interface
data user
business logic

Explanation

Question 6 of 58

1

Many-to-many relationship is created using?

Select one of the following:

Three master-detail relationships
Two master-detail relationships

Explanation

Question 7 of 58

1

The object used in many-to-many relationship is called as?

Select one of the following:

Junction object
ratio objects

Explanation

Question 8 of 58

1

Roll up summary field and Cross object formula field can be created only for master detail
relationship.

Select one of the following:

True
False

Explanation

Question 9 of 58

1

What is cross object formula field?

Select one of the following:

Cross object formula field helps to access field of parent from child in both master detail
relationship & lookup relationship. It can be used in a formula field on child
likeCustomObject1__c.Details__c where Details__c is a text field on the parent object
CustomObject1.
Cross object formula field helps to access field of parent from child in both master detail
relationship & lookup relationship. It can be used in a formula field on child
likeCustomObject1__r.Details__c where Details__c is a text field on the parent object
CustomObject1.

Explanation

Question 10 of 58

1

Field level security and record types work at

Select one of the following:

profile level
record level

Explanation

Question 11 of 58

1

Sharing rules can be more restrictive than the Organization Wide Default.

Select one of the following:

True
False

Explanation

Question 12 of 58

1

Which are the 3 record access levels?

Select one or more of the following:

Read only
Write
Full access (this includes delete, change owner permissions)
Read/write

Explanation

Question 13 of 58

1

Which are the 3 values for Organization wide defaults?

Select one or more of the following:

Global
Public read only
Public read/write
Private

Explanation

Question 14 of 58

1

Apex sharing reason can be used for

Select one of the following:

Manual sharing of records or one-off sharing which is done on a record basis
General sharing rule
Both of above

Explanation

Question 15 of 58

1

'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a
sharing rule to share only those Accounts whose 'Status' is 'Open'.

Select one of the following:

True
False

Explanation

Question 16 of 58

1

Organization wide default (OWD) & sharing rules are applied at the

Select one or more of the following:

profile level
object level
record level

Explanation

Question 17 of 58

1

Organization wide default (OWD) is the first check used for determining access to records a user
does not own

Select one of the following:

True
False

Explanation

Question 18 of 58

1

Automating business processes is possible using

Select one or more of the following:

workflow
approval processes
both of above

Explanation

Question 19 of 58

1

Which are the 5 actions available with workflow rules?

Select one or more of the following:

send email
send outbound message
send message
field update
set task
use existing action

Explanation

Question 20 of 58

1

Time-based workflow is NOT applicable every time a record is created or edited

Select one of the following:

True
False

Explanation

Question 21 of 58

1

Is used for tracking changes to configuration of Salesforce CRM Setup Audit Trail

Select one of the following:

True
False

Explanation

Question 22 of 58

1

Checkbox can be controlling field only and not a dependant field.

Select one of the following:

True
False

Explanation

Question 23 of 58

1

Multi select picklist can be dependant field only and not a controlling field

Select one of the following:

True
False

Explanation

Question 24 of 58

1

External id can be created for field of type text, number or email.

Select one of the following:

True
False

Explanation

Question 25 of 58

1

In Developer Edition, Validation rule for the 'Account Site' field (field of type text) of Account object
is, ISCHANGED( Site ) && OwnerId < > $User.Id to make sure that if the 'Account Site' field has
been modified and the user is not the owner of the Account record, then an error message would
be shown. The System Administrator has Read All, Modify All permission for the Account record.
So the System Administrator will be able to modify the 'Account Site' field of the

Select one of the following:

True
False

Explanation

Question 26 of 58

1

If a role is added to Sales Team, then it will get added to which of the following teams?

Select one of the following:

Case Team
Account Team

Explanation

Question 27 of 58

1

If a role is added to Account Team, then it will get added to which of the following teams?

Select one of the following:

Case Team
Sales Team

Explanation

Question 28 of 58

1

If a role is added to Case Team, then it will get added to which of the following teams?

Select one of the following:

Account Team
Sales Team
None of them

Explanation

Question 29 of 58

1

Opportunity is synced with

Select one of the following:

quota
forecast
quote

Explanation

Question 30 of 58

1

have all a lifecycle:
Opportunities have Stage picklist and Sales Processes based on the values in this Stage picklist.
Leads have Lead Status picklist and Lead Processes based on the values in this Lead Status
picklist. Cases have Status picklist and Support Processes based on the values in this Status
picklist. Solutions have Status picklist and Solution Processes based on the values in this Status
picklist. Quotes, Contracts have Status picklist but no processes associated to limit a

Select one of the following:

True
False

Explanation

Question 31 of 58

1

OWD of Account is private then OWD of Opportunity can be private or public read-only or public
read/write.

Select one of the following:

True
False

Explanation

Question 32 of 58

1

Apex sharing reasons are available for standard and custom objects.

Select one of the following:

True
False

Explanation

Question 33 of 58

1

Since Apex sharing reasons are not available for standard objects, so sharing individual records of
standard objects is not possible.

Select one of the following:

True
False

Explanation

Question 34 of 58

1

OWD of Associate must be public read/write. So sharing is not required for any Associate
record. So the Sharing button does not show up.

Select one of the following:

True
False

Explanation

Question 35 of 58

1

The OWD of the related opportunities, cases or contacts could be private or public readonly.
So there is scope for sharing the account.

Select one of the following:

True
False

Explanation

Question 36 of 58

1

If a record of Associate custom object has been shared using an Apex Sharing Reason, then that
Apex Sharing Reason cannot be deleted until the sharing of that record is changed to use some
other Apex Sharing Reason.

Select one of the following:

True
False

Explanation

Question 37 of 58

1

Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually
on a one-off basis

Select one of the following:

True
False

Explanation

Question 38 of 58

1

Once a sharing rule has been created based on owner, then it can be modified to make it a
sharing rule based on criteria.

Select one of the following:

True
False

Explanation

Question 39 of 58

1

Which of these can have only one of them active at a time?

Select one or more of the following:

Validation rule
Assignment rule
Auto-response rule
Workflow rule
Escalation rule
Approval process
Sharing rule

Explanation

Question 40 of 58

1

Automatic case escalation can be disabled.

Select one of the following:

True
False

Explanation

Question 41 of 58

1

Escalation Rules and Auto-Response Rules are available only for cases.

Select one of the following:

True
False

Explanation

Question 42 of 58

1

Conflict Resolution tool is available in?

Select one of the following:

Connect Online
Connect Offline

Explanation

Question 43 of 58

1

Quotes can be created from

Select one of the following:

Quotes tab
From 'Quotes' related list on an opportunity
From both of above

Explanation

Question 44 of 58

1

OWD of child is always determined by OWD of parent

Select one of the following:

True
False

Explanation

Question 45 of 58

1

In the initial sync of a quote with an opportunity

Select one of the following:

Quote line items will replace opportunity products
Opportunity products will replace Quote line items

Explanation

Question 46 of 58

1

When upserting record using Apex Data Loader and using the record id for matching the record, if
the value for the record id field is not provided in the csv file or while mapping fields from the csv
file to the Salesforce object fields, then

Select one of the following:

The upsert fails
New record gets created in Salesforce

Explanation

Question 47 of 58

1

When upserting record using Apex Data Loader for an object that has an external id field, if the
value for this external id field is not provided in the csv file or while mapping fields from the csv file
to the Salesforce object fields, then the upsert will always fail as the external id is a required field

Select one of the following:

True
False

Explanation

Question 48 of 58

1

External id can be used for matching record during which of these operations using the Apex Data
Loader

Select one of the following:

upsert
update
delete

Explanation

Question 49 of 58

1

If OWD is private for a custom object Position, then a user can view only those Position records
which are owned by him if no one down the role hierarchy below him has created any Position
record and t here is no sharing rule on Position object.

Select one of the following:

Always true
Not always true

Explanation

Question 50 of 58

1

Checking 'Grant Access Using Hierarchies' gives what type of access to records owned by
subordinates?

Select one of the following:

Read, Edit
Read, Edit, Delete
Depends on what access the profile of the senior has for that object out of Read, Edit, Delete.

Explanation

Question 51 of 58

1

OWD of Position object is public read/write. A sharing rule is created to share Position records
owned by Role A with Role B with read only access. For users of Role B, the Position records will
be

Select one of the following:

read/write
read-only
The creation of the sharing rule fails as OWD is lesser restrictive

Explanation

Question 52 of 58

1

User B has created an Associate record. At the profile level, the profile 'Custom-Recruiter' of User
A has Read, Edit access for Associate. OWD of Associate is 'Public Read/Write'. What access will
User A have for the record created by User B?

Select one of the following:

Read and Edit because OWD can make record access lesser restrictive
Only Read

Explanation

Question 53 of 58

1

The statement 'OWD or sharing rule can make access level lesser restrictive but not more
restrictive' is valid only if the user has Edit permission at the profile level for that object.
Edit permission at profile level means that the user can edit records created by him of that object.

Select one of the following:

True
False

Explanation

Question 54 of 58

1

For the 'Clone' button to appear on a record page, what permission should be available at the
profile level for that object in the profile to which the user belongs?

Select one of the following:

Create
Clone

Explanation

Question 55 of 58

1

For which objects, cloning is not possible?

Select one or more of the following:

Account
Solution
Count
User

Explanation

Question 56 of 58

1

'Modify all' if checked at the profile level, always overrides the OWD setting.

Select one of the following:

True
False

Explanation

Question 57 of 58

1

'View All' has been checked at the profile level for a custom object Position. OWD is private of the
Position object. A user will be able to view Position records owned by other users

Select one of the following:

True
False

Explanation

Question 58 of 58

1

'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not
been checked. OWD is read/write of the Position object. For any user having this profile Position
records owned by other users will be read/write.

Select one of the following:

True
False
Depends

	Created by yennyyorlady about 9 years ago

Examen IV

Question 1 of 58

A user faces problem while logging into Salesforce. What should administrator do?

Select one of the following:

Explanation

Question 2 of 58

Universal Containers has two teams - sales team and marketing team. For sales team all stages of lead lifecycle should be available while for marketing team only 3 stages should be available. How can the administrator ensure this?

Select one of the following:

Explanation

Question 3 of 58

What license is needed to install or uninstall apps from AppExchange?

Select one of the following:

Explanation

Question 4 of 58

Force.com is good for

Select one of the following:

Explanation

Question 5 of 58

Which are the 3 tiers of an app?

Select one or more of the following:

Explanation

Question 6 of 58

Many-to-many relationship is created using?

Select one of the following:

Explanation

Question 7 of 58

The object used in many-to-many relationship is called as?

Select one of the following:

Explanation

Question 8 of 58

Roll up summary field and Cross object formula field can be created only for master detail relationship.

Select one of the following:

Explanation

Question 9 of 58

What is cross object formula field?

Select one of the following:

Explanation

Question 10 of 58

Field level security and record types work at

Select one of the following:

Explanation

Question 11 of 58

Sharing rules can be more restrictive than the Organization Wide Default.

Select one of the following:

Explanation

Question 12 of 58

Which are the 3 record access levels?

Select one or more of the following:

Explanation

Question 13 of 58

Which are the 3 values for Organization wide defaults?

Select one or more of the following:

Explanation

Question 14 of 58

Apex sharing reason can be used for

Select one of the following:

Explanation

Question 15 of 58

'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a sharing rule to share only those Accounts whose 'Status' is 'Open'.

Select one of the following:

Explanation

Question 16 of 58

Organization wide default (OWD) & sharing rules are applied at the

Select one or more of the following:

Explanation

Question 17 of 58

Organization wide default (OWD) is the first check used for determining access to records a user does not own

Select one of the following:

Explanation

Question 18 of 58

Automating business processes is possible using

Select one or more of the following:

Explanation

Question 19 of 58

Which are the 5 actions available with workflow rules?

Select one or more of the following:

Explanation

Question 20 of 58

Time-based workflow is NOT applicable every time a record is created or edited

Universal Containers has two teams - sales team and marketing team. For sales team all stages
of lead lifecycle should be available while for marketing team only 3 stages should be available.
How can the administrator ensure this?

Roll up summary field and Cross object formula field can be created only for master detail
relationship.

'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a
sharing rule to share only those Accounts whose 'Status' is 'Open'.

Organization wide default (OWD) is the first check used for determining access to records a user
does not own

OWD of Account is private then OWD of Opportunity can be private or public read-only or public
read/write.

Since Apex sharing reasons are not available for standard objects, so sharing individual records of
standard objects is not possible.

OWD of Associate must be public read/write. So sharing is not required for any Associate
record. So the Sharing button does not show up.

The OWD of the related opportunities, cases or contacts could be private or public readonly.
So there is scope for sharing the account.

If a record of Associate custom object has been shared using an Apex Sharing Reason, then that
Apex Sharing Reason cannot be deleted until the sharing of that record is changed to use some
other Apex Sharing Reason.

Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually
on a one-off basis