Anthony Schulmeister
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Michael Haines' Hardware Support Exam CH 16, 17, 18

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Anthony Schulmeister
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Hardware Support Exam CH 16, 17, 18

Question 1 of 67

1

A WLAN covers a large geographical area and is made up of many smaller networks.

Select one of the following:

  • True
  • False

Explanation

Question 2 of 67

1

A half duplex connection allows a device to send and receive, but not at the same time.

Select one of the following:

  • True
  • False

Explanation

Question 3 of 67

1

Phone cords are a type of twisted-pair cable and use an RJ-45 connector.

Select one of the following:

  • True
  • False

Explanation

Question 4 of 67

1

10Base5 cabling runs at speeds up to 1 Gbps and distances to 500 meters.

Select one of the following:

  • True
  • False

Explanation

Question 5 of 67

1

A punchdown tool is used to wire twisted-pair cabling to a keystone jack.

Select one of the following:

  • True
  • False

Explanation

Question 6 of 67

1

Which of the following network types covers a large campus or city?

Select one of the following:

  • PAN

  • WLAN

  • MAN

  • WAN

Explanation

Question 7 of 67

1

Which physical topology uses a centralized device to manage traffic on the network?

Select one of the following:

  • mesh

  • ring

  • bus

  • star

Explanation

Question 8 of 67

1

What type of network can you set up to share files if you have two laptops with wireless NICs but there is no Wi-Fi hotspot available?

Select one of the following:

  • ring network

  • infrastructure network

  • ad hoc network

  • hybrid network

Explanation

Question 9 of 67

1

Which network technology that is used to connect to the Internet has a maximum speed of 44 Mbps, uses dedicated lines, and is used by large companies?

Select one of the following:

  • SDSL

  • T3

  • Fast Ethernet

  • OC-3

Explanation

Question 10 of 67

1

Which of the following is true about cable Internet?

Select one of the following:

  • you share the cable infrastructure with your neighbors

  • you need filters on every phone jack

  • fiber optic cabling is required

  • provides up to 2.3 Mbps of bandwidth

Explanation

Question 11 of 67

1

What does a NIC use to connect to wired network media?

Select one of the following:

  • HDMI port

  • RJ-45 port

  • 10BaseT port

  • Half duplex port

Explanation

Question 12 of 67

1

What should you choose in the properties of a network connection so that Windows will use the best possible speed and duplex mode?

Select one of the following:

  • Optimal Configuration

  • Automatic Configuration

  • Auto Negotiation

  • Default Settings

Explanation

Question 13 of 67

1

Which feature should you configure on a network adapter to control which applications have priority on the network?

Select one of the following:

  • PoE

  • WoL

  • QoS

  • PoTS

Explanation

Question 14 of 67

1

What is the unit of information called when a network adapter adds the source and destination MAC address to the segment of data before it is transmitted on the network?

Select one of the following:

  • frame

  • packet

  • bit

  • segment

Explanation

Question 15 of 67

1

Which type of network device keeps a table of the MAC addresses of the devices connected to it?

Select one of the following:

  • hub

  • router

  • NIC

  • switch

Explanation

Question 16 of 67

1

What type of device do you need if you want to connect two network segments together such as a wireless network and a wired network?

Select one of the following:

  • hub

  • NAS

  • repeater

  • bridge

Explanation

Question 17 of 67

1

What device should you consider if you want to have access to hard drives via an Ethernet connection?

Select one of the following:

  • NAS

  • VoIP

  • AP

  • RAID

Explanation

Question 18 of 67

1

Which of the following cabling systems uses fiber-optic cable?

Select one of the following:

  • 10GBaseT

  • 1000BaseFX

  • 10Base2

  • 10Base5

Explanation

Question 19 of 67

1

Which type of cabling should you use for Gigabit Ethernet?

Select one of the following:

  • coaxial

  • thinnet

  • Cat-6

  • RG-59

Explanation

Question 20 of 67

1

Which of the following is true about 10-Gigabit Ethernet?

Select one of the following:

  • you can use Cat-5e or Cat-6 cabling

  • it is a good choice for backbone networks

  • it is sometimes called Fast Ethernet

  • coaxial is a good choice for cabling

Explanation

Question 21 of 67

1

Under what circumstance might you use a loopback plug?

Select one of the following:

  • to test a USB port

  • to capture network packets

  • to test a network cable

  • to find the max speed of a connection

Explanation

Question 22 of 67

1

Which of the following provides multiple network ports for cables that converge in an electrical closet?

Select one of the following:

  • patch panel

  • RJ-45 jack

  • terminal adapter

  • loopback port

Explanation

Question 23 of 67

1

Which of the following is true about a crossover cable?

Select one of the following:

  • it’s normally used to connect a computer to a hub or switch

  • you use the T568B wiring standard on both ends

  • it is required to connect two Gigabit Ethernet switches together

  • it can be used to connect two PCs together

Explanation

Question 24 of 67

1

Which of the following is a reason that there are twists in the wires used for network cabling?

Select one of the following:

  • the twists increase the cable strength

  • the twists reduce crosstalk

  • the twists make it easier to punchdown the cable

  • the twists reduce the amount of copper needed

Explanation

Question 25 of 67

1

What’s the first thing you should do to troubleshoot a network problem related to hardware?

Select one of the following:

  • test with a network cable

  • use a different cable

  • use a loopback plug

  • check the indicator lights

Explanation

Question 26 of 67

1

On the IE General tab you can block cookies.

Select one of the following:

  • True
  • False

Explanation

Question 27 of 67

1

The default value of the security level in IE is Medium-high.

Select one of the following:

  • True
  • False

Explanation

Question 28 of 67

1

To use Remote Desktop, the computer you access remotely can be running Windows 7 Home Premium or Windows 7 Professional.

Select one of the following:

  • True
  • False

Explanation

Question 29 of 67

1

When a user logs on to a Windows 7 computer using Remote Desktop, users that are logged on locally are unaffected.

Select one of the following:

  • True
  • False

Explanation

Question 30 of 67

1

If a Windows computer belongs to a domain, all security is managed by the network administrator for the entire network.

Select one of the following:

  • True
  • False

Explanation

Question 31 of 67

1

Which of the following is a task you CAN’T do from the IE General tab?

Select one of the following:

  • change the home page

  • disable file downloads

  • delete browsing history

  • manage the IE cache

Explanation

Question 32 of 67

1

Which of the following is described as a computer that intercepts requests that a browser makes of a server and can cache received content.

Select one of the following:

  • DNS server

  • VPN server

  • proxy server

  • Web server

Explanation

Question 33 of 67

1

Which of the following is NOT true about Remote Desktop?

Select one of the following:

  • the client can be running any version of Windows 7

  • by default all users can access Remote Desktop

  • Windows firewall can block Remote Desktop connections

  • you can start the remote desktop client using the mstsc command

Explanation

Question 34 of 67

1

If you want to be able to power up a computer remotely, what feature should you use?

Select one of the following:

  • QoS

  • RDP

  • RemoteApp

  • WoL

Explanation

Question 35 of 67

1

Which of the following is NOT true about Group Policy?

Select one of the following:

  • policies can be applied to a computer

  • all policies are applied before the logon screen appears

  • Group Policy is available in Windows Professional edition

  • you can set the QoS level for an application using Group Policy

Explanation

Question 36 of 67

1

Which statements is true about controlling access to folders and files?

Select one of the following:

  • permissions refer to the tasks an account is allowed to do in the system

  • account configuration should keep in mind the principle of highest privilege

  • rights are assigned to accounts

  • in Windows, accounts have no rights assignments until you configure them

Explanation

Question 37 of 67

1

Which of the following is NOT true about user accounts and groups?

Select one of the following:

  • a user account can belong to only one group at a time

  • by default, standard users accounts belong to the Users group

  • Guest group has limited rights on the system

  • Backup Operators group can restore any files regardless of the group’s permissions to those files

Explanation

Question 38 of 67

1

Which built-in group might Windows automatically assign a user account to when determining its permissions?

Select one of the following:

  • Administrators

  • Guests

  • Backup Operators

  • Anonymous users

Explanation

Question 39 of 67

1

To which group does Windows give access to folders that you create which are not part of your user profile?

Select one of the following:

  • Power Users

  • Guests

  • Authenticated Users

  • Anonymous Users

Explanation

Question 40 of 67

1

When all users on a network require the same access to all resources, what type of network model should you use?

Select one of the following:

  • Domain

  • Homegroup

  • Workgroup

  • Guestgroup

Explanation

Question 41 of 67

1

Which of the following is true about which folders to use to hold shared data when working with a workgroup?

Select one of the following:

  • private data for each user should be kept in their C:\Users folder

  • all users have access to the folders in the C:\Users folder

  • C:\Users\Public should only be used by the Guest account

  • Only Administrators and Guest have access to C:\Users\Public

Explanation

Question 42 of 67

1

Which type of permission should you set to control access to files and folders by local and network users?

Select one of the following:

  • Sharing on FAT32 volumes only

  • NTFS on NTFS volumes only

  • NTFS on exFAT or NTFS volumes

  • Sharing on NTFS or exFAT volumes

Explanation

Question 43 of 67

1

Which is NOT true about using share and NTFS permissions?

Select one of the following:

  • if both permissions are used, the least restrictive permission between the two applies

  • if NTFS permissions conflict between a user and group the least restrictive permission applies

  • when you copy a file, the file takes on the permissions of the destination folder

  • inherited permissions pass from parent folder to child file or folder

Explanation

Question 44 of 67

1

Which NTFS permission(s) should you assign if the user should be able to create folders and files and open files to read data, but not delete files.

Select one of the following:

  • Full control

  • Read & execute

  • Full control, Modify

  • Write, Read

Explanation

Question 45 of 67

1

When mapping a drive, you can type in the path to the shared folder on the host computer. What is the syntax for the path?

Select one of the following:

  • \\sharedfolder\server

  • \server\sharedfolder

  • \\server\sharedfolder

  • /sharedfolder/server

Explanation

Question 46 of 67

1

When troubleshooting a live network cable, what should you use

Select one of the following:

  • a cable tester

  • a DVM

  • a loopback plug

  • an LED indicator

Explanation

Question 47 of 67

1

On a peer-to-peer network, authentication is the responsibility of the domain.

Select one of the following:

  • True
  • False

Explanation

Question 48 of 67

1

Requiring users to press Ctrl+Alt+Delete to get a logon window is more secure than the welcome screen.

Select one of the following:

  • True
  • False

Explanation

Question 49 of 67

1

After initially installing Windows 7, you need to disable the Guest account so nobody can use it.

Select one of the following:

  • True
  • False

Explanation

Question 50 of 67

1

Using Group Policy, you can set security policies to help secure a workstation.

Select one of the following:

  • True
  • False

Explanation

Question 51 of 67

1

It’s usually a good idea to run several anti-malware programs at the same time on your computer.

Select one of the following:

  • True
  • False

Explanation

Question 52 of 67

1

What keystroke should you press to get a logon window if you don’t use the welcome screen?

Select one of the following:

  • Alt+F1

  • Ctrl+Ins+Home

  • Alt+F5+End

  • Ctrl+Alt+Delete

Explanation

Question 53 of 67

1

Which of the following is true about the Guest account in Windows 7?

Select one of the following:

  • it is disabled by default

  • it automatically has a complex password

  • you cannot rename it

  • it has administrative access

Explanation

Question 54 of 67

1

Which of the following is true about passwords.

Select one of the following:

  • it’s best to write your password down so you don’t get locked out of your computer

  • passwords cannot be longer than 14 characters

  • by default, accounts with a blank password cannot logon remotely

  • letters and numbers are allowed, but no symbols such as ‘@’ or ‘!’

Explanation

Question 55 of 67

1

Which of the following is true about the Windows Encrypted File System?

Select one of the following:

  • files can be marked for encryption, but not folders

  • an encrypted file moved to an unencrypted folder remains encrypted

  • EFS only works on NTFS and FAT32

  • you need to download special software to use EFS

Explanation

Question 56 of 67

1

Which of the following is NOT true about using Group Policy on business and professional editions of Windows?

Select one of the following:

  • you can rename default user accounts

  • you can require user accounts to have non-blank passwords

  • you can use gpedit.msc to see if any policies conflict

  • you can disable logon scripts

Explanation

Question 57 of 67

1

If you want your computer to be protected by BitLocker Encryption using computer authentication, what feature must your computer have?

Select one of the following:

  • a USB port

  • an authentication key on the hard drive

  • a TPM chip on the motherboard

  • a PIN on the BIOS

Explanation

Question 58 of 67

1

If you don’t want to use BitLocker to protect your computer, you can still configure a power-on password using which of the following?

Select one of the following:

  • Windows POP technology

  • the BIOS

  • a feature available on some DVD drives

  • your USB keyboard

Explanation

Question 59 of 67

1

One way to authenticate users on a computer is to use a small device that contains authentication information. What is this device called?

Select one of the following:

  • retinal scanner

  • LoJack token

  • smart card

  • TPM

Explanation

Question 60 of 67

1

An RFID badge is related to which type of authentication method?

Select one of the following:

  • smart card

  • biometric scanner

  • digital certificate

  • privacy filter

Explanation

Question 61 of 67

1

A privacy filter is used for what aspect of security?

Select one of the following:

  • theft of a laptop

  • computer authentication

  • data encryption

  • screen viewing

Explanation

Question 62 of 67

1

Which of the following provides a strong magnetic field used to completely erase data on a hard drive or tape drive?

Select one of the following:

  • ATA Secure Erase

  • low-level format

  • degausser

  • magnetic data filter

Explanation

Question 63 of 67

1

You should beware of a person attempting to use your computer after you step away from it, a term referred to as which of the following?

Select one of the following:

  • shoulder surfing

  • tailgating

  • social engineering

  • session hijacking

Explanation

Question 64 of 67

1

Which type of malware hides in the MBR program of a hard drive?

Select one of the following:

  • boot sector virus

  • Trojan horse

  • keylogger

  • spyware

Explanation

Question 65 of 67

1

Which type of malware can hijack internal Windows components and often goes undetected because it is already loaded when the antivirus software loads?

Select one of the following:

  • Trojan horse

  • rootkit

  • adware

  • worm

Explanation

Question 66 of 67

1

Which command can you perform at the Windows RE command prompt to repair the OS boot record on Windows 7?

Select one of the following:

  • fixmbr

  • bootrec /fixmbr

  • fixboot

  • bootrec /fixboot

Explanation

Question 67 of 67

1

If you need to understand the parent-child relationships between running processes and view parent processes as they call other processes, what tool should you use?

Select one of the following:

  • Task Manager

  • SearchIndexer

  • Process Explorer

  • Windows Defender

Explanation

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