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Chapter 9 Review

Chapter 9 Review

Question 1 of 22

1

Which factor affects the speed of an inkjet printer?

Select one of the following:

  • the desired quality of the image

  • the cost of the inkjet cartridges

  • the size of printer power supply

  • the quality of the paper

Explanation

Question 2 of 22

1

What are two cables that are used to connect a computer to a printer? (Choose two.)

Select one or more of the following:

  • FireWire

  • HDMI

  • serial

  • PS/2

  • eSATA

Explanation

Question 3 of 22

1

What is a characteristic of thermal inkjet nozzles?

Select one of the following:

  • Heat is applied to the ink reservoir of each nozzle.

  • The vibration of the crystal controls the flow of ink.

  • A charge is applied to the printhead.

  • The heat creates a bubble of steam in the chamber.

Explanation

Question 4 of 22

1

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

Select one of the following:

  • fusing

  • developing

  • charging

  • transferring

Explanation

Question 5 of 22

1

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

Select one or more of the following:

  • to add additional drivers for other operating systems

  • to add additional drivers for duplex printing

  • to add additional drivers for other printers connected to the computer

  • to add additional drivers for other printers in the network

Explanation

Question 6 of 22

1

A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?

Select one of the following:

  • The cable that connects the printer to the PC is faulty.

  • The printer needs a new ribbon.

  • The printer has the wrong paper loaded.

  • The printer spool is full.

Explanation

Question 7 of 22

1

How would a user install a new USB printer on a PC that is running Windows 7 Professional?

Select one or more of the following:

  • Configure the BIOS to accept the specific model of printer in the USB port.

  • Copy the printer driver to the System32 folder.

  • Click Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.

  • Connect the printer and power it on. Windows will detect the printer and install the needed drivers.

Explanation

Question 8 of 22

1

A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

Select one of the following:

  • the software-based printer that is used to create XPS files

  • a manual selection, which is always needed

  • the printer that is set as the default printer

  • the software-based printer that is used to create PDF files

Explanation

Question 9 of 22

1

What are two methods to share a printer wirelessly? (Choose two.)

Select one or more of the following:

  • infrared

  • satellite

  • WiMax

  • IEEE 802.11 standards

  • microwave

Explanation

Question 10 of 22

1

A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

Select one of the following:

  • Replace the fuser.

  • Replace the drum.

  • Adjust the printer spool.

  • Calibrate the printer.

Explanation

Question 11 of 22

1

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

Select one of the following:

  • The printer is not configured for duplex printing.

  • The printer does not have enough memory to buffer an entire photograph.

  • The paper is not adequate for photograph printing.

  • The printer is not configured for the proper paper orientation.

Explanation

Question 12 of 22

1

What is a characteristic of global and per-document options in print settings?

Select one of the following:

  • It is not possible to configure per-document options.

  • Per-document options override global options.

  • Global options take precedence over per-document options.

  • It is not possible to configure global options.

Explanation

Question 13 of 22

1

What is true about the PostScript language?

Select one of the following:

  • It prints faster than other languages do.

  • It handles complex printing jobs.

  • It requires less printer memory than other languages require.

  • It allows the page to be rendered in the local workstation.

Explanation

Question 14 of 22

1

What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)

Select one or more of the following:

  • Can you print a test page on the printer?

  • What were you doing when the problem occurred?

  • What recent software or hardware changes have been made to your computer?

  • Is the printer powered on?

  • What error messages were displayed when the problem occurred?

Explanation

Question 15 of 22

1

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

Select one of the following:

  • documenting findings, actions, and outcomes

  • testing a theory to determine the cause of the problem

  • verifying the solution and system functionality

  • identifying the problem

Explanation

Question 16 of 22

1

A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?

Select one of the following:

  • an incorrect printer driver

  • the wrong paper type

  • a bad cable connection

  • a printer spooler not installed

Explanation

Question 17 of 22

1

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

Select one of the following:

  • verifying the solution and system functionality

  • testing a theory to determine the cause of the problem

  • identifying the problem

  • documenting findings, actions, and outcomes

Explanation

Question 18 of 22

1

Where would network printer sharing be configured in a Windows 7 environment?

Select one of the following:

  • Network and Sharing Center

  • Ease of Access Center

  • Devices and printers

  • Printers and Other Hardware

Explanation

Question 19 of 22

1

What are two functions of a print server? (Choose two.)

Select one or more of the following:

  • ensure that the connected client computers have up-to-date printer drivers

  • store backups of documents sent to the printer

  • provide uninterrupted power to the printer

  • provide print resources to all connected client computers

  • store print jobs in a queue until the printer is ready

Explanation

Question 20 of 22

1

Which action supports an effective printer preventive maintenance program?

Select one of the following:

  • Clean inkjet print heads when they stop working.

  • Replace laser printer toner at set predetermined time intervals.

  • Reset the printer page counters if available.

  • Disconnect the printer from the power source when it is not in use.

Explanation

Question 21 of 22

1

Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)

Select one or more of the following:

  • pack of paper

  • toner cartridge

  • replacement print head

  • transfer rollers

  • fuser assembly

Explanation

Question 22 of 22

1

How can the life of a thermal printer be extended?

Select one of the following:

  • Clean the inside of the printer with a vacuum cleaner with a HEPA filter.

  • Wipe the outside of the printer with a damp cloth.

  • Clean the heating element regularly with isopropyl alcohol.

  • Keep the paper dry in a low humidity environment.

Explanation

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