Clair Hat
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Masters Degree MBA Quiz on Leadership, created by Clair Hat on 07/04/2016.

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Leadership

Question 1 of 40

1

What is a leader?

Select one of the following:

  • The owner of a company

  • A person who follows the commands of other people

  • Someone who has followers

  • Someone who cannot persuade other people to do things

Explanation

Question 2 of 40

1

Which of the following is a trait of a leader?

Select one of the following:

  • The ability to alienate, confuse or make other people angry

  • Vision, and the ability to guide others towards making that vision a reality

  • Avoiding decisions that may change things

  • Being able to only find fault in other people and their ideas

Explanation

Question 3 of 40

1

Which roles do leaders play in their organisations?

Select one of the following:

  • Set the strategic vision and goals of the company

  • Organising people and staffing issues to get the job done

  • Set plans and budgets in the short-term goals of the company

  • Bring about order and consistency in the company

Explanation

Question 4 of 40

1

Leaders are born with different characteristics or traits from other people

Select one of the following:

  • True
  • False

Explanation

Question 5 of 40

1

An organisation is dominated by one central leader. This type of leadership is:

Select one of the following:

  • Autocratic

  • Democratic

  • Collaborative

  • Laissez-Faire

Explanation

Question 6 of 40

1

Democratic leadership is characterised by...

Select one of the following:

  • A leader's source of power being derived from their position in the organisation

  • A general lack of leadership activity - followers are left to decide their own priorities and methods for undertaking work

  • The leader is just another member of the group and has no more power than anyone else

  • Encourages group participation and makes decision on the group opinion (majority rules)

Explanation

Question 7 of 40

1

Contingency leadership says....

Select one of the following:

  • Leaders and methods are the same no matter what type of situation occurs

  • You need the right kind of leader for certain situations and need to change leadership as the situation changes

  • All leaders have specific traits that they are born with and do not need to change with the situation

  • That leadership is not as important as the situation and no formal leader needs to be n charge

Explanation

Question 8 of 40

1

Transactional leadership is different from transformational leadership because...

Select one of the following:

  • Transactional leaders initiate and drive organisational change while transformational leaders motivate followers to accomplish goals by clarifying roles and task requirements.

  • Transactional leaders look for deviations from procedures and then take corrective action while transformational leaders are controversial as their leadership always involves change and conflict

  • Transactional leaders articulate a vision while transformational leaders exchange rewards and promises to manage the delivery of organizational goals.

  • Transactional leaders form emotional attachments with followers while transformational leaders intervene only if standards are not met.

Explanation

Question 9 of 40

1

Transformational leaders...

Select one of the following:

  • Motivate followers to accomplish goals by clarifying role and task requirements

  • Have a laissez – faire approach to responsibilities and decisions

  • Articulate a vision and align it with the followers' value systems

  • Recognize only accomplishments.

Explanation

Question 10 of 40

1

Why are values important in leadership?

Select one of the following:

  • They help define problems and offers solutions that are acceptable to everyone

  • They are not important in leadership and get in the way of making decisions

  • They have minimal importance and only are used when we talk about CSR.

  • Values only apply in a person’s personal life and have no application at work.

Explanation

Question 11 of 40

1

Stakeholders are...

Select one of the following:

  • Foreign governments

  • The people who work for competing companies

  • Everyone

  • The people who work directly for an organisation

Explanation

Question 12 of 40

1

The triple bottom line model is...

Select one of the following:

  • Used to justify only following profit and ignoring everything else

  • An examination of the environmental, social, and economic benefits using that to determine success

  • A method that uses a SWOT analysis, a PESTEL analysis and Porters 5 forces to determine successful business models.

  • An examination of cost cutting measures to increase profitability of an organization.

Explanation

Question 13 of 40

1

Porter's five forces model examines:

Select one of the following:

  • The strengths, weaknesses, opportunities, social cultural issues and threats facing an organization

  • The political, economic, social, environmental and technologic factors facing an organization

  • The strength of new competitors, the power of suppliers, the power of buyers, the threat of new products, and the strength of the industry

  • The buying power of your company versus the selling power of your product.

Explanation

Question 14 of 40

1

A SWOT analysis is useful because it:

Select one of the following:

  • Examines your organizations current situation from two perspectives, Internal and external, while looking at strengths, weaknesses, opportunities and threats.

  • Examines the strategy of the organization in relation to its place in the industry and examines the power of the suppliers, the competitors and the threat of new products

  • Examines the organizations political, economic, sociocultural, technological, environmental and legal perspectives

  • Examines the ability to focus on stakeholder involvement through a process of continuous quality management.

Explanation

Question 15 of 40

1

Communication is a process. The process is from the sender to the receiver

Select one of the following:

  • Encoding- transmission- decoding- feedback

  • Decoding- transmission- feedback- encoding

  • Feedback- decoding- transmission- encoding

  • Transmission- encoding- decoding- feedback

Explanation

Question 16 of 40

1

A clear vision and mission statement are not important to the success of an organization

Select one of the following:

  • True
  • False

Explanation

Question 17 of 40

1

To transmit messages clearly, leaders need to:

Select one of the following:

  • Select an inappropriate communication channel

  • Have long, wandering messages that leave a lot up to interpretation

  • Use vague language that could insult people

  • Have clear, concise, simple messages on appropriate channels.

Explanation

Question 18 of 40

1

Assertive communication is...

Select one of the following:

  • The best way to communicate.

  • Structured in a way that the individual takes responsibility or “I” statements

  • By using “We” and “the team” phrases

  • Passive

Explanation

Question 19 of 40

1

Effective listening means...

Select one of the following:

  • Stop talking and remove distractions

  • Pay attention to the purpose and the words used.

  • Remain open, flexible and observant

  • All of the answers

  • None of the answers

Explanation

Question 20 of 40

1

Barriers to communication come in many forms, including:

Select one of the following:

  • Environmental Barriers (employees located in other places, bad equipment)

  • Organizational Barriers (command chain, formal reporting structure)

  • Individual differences (cultural issues, differences in gender)

  • All of the answers

  • None of the answers

Explanation

Question 21 of 40

1

In conflict management, when should a leader use compromise management style?

Select one of the following:

  • In a situation that calls for quick, decisive action.

  • In a situation where parties of equal power level are committed to different goals and cannot agree.

  • In a situation where the leader finds out they are wrong.

  • For trivial and unimportant issues.

Explanation

Question 22 of 40

1

Effective decisions need to be effectively communicated.

Select one of the following:

  • True
  • False

Explanation

Question 23 of 40

1

The general decision making model has four phases. Which of the following is NOT one of the phases?

Select one of the following:

  • The Input phase.

  • The Processing phase.

  • The Output phase.

  • The Decoding phase.

Explanation

Question 24 of 40

1

Autocratic leaders often create a great deal of personal friction between people

Select one of the following:

  • True
  • False

Explanation

Question 25 of 40

1

Collaborative decision making is

Select one of the following:

  • A decision making process where a leader shares their formal decision making power.

  • A decision making process where the leader does not make the final decision, but a person under the leader has the power delegated to them.

  • A decision making process where the leaders have no formal power over the process, but has to negotiate with others to make the decision happen.

  • The leader exercises complete control of the process and does not need any outside help or advice to make decision.

Explanation

Question 26 of 40

1

Delegated decision making is:

Select one of the following:

  • A decision making process where a leader shares their formal decision making power.

  • A decision making process where the leader does not make the final decision, but a person under the leader has the power to make decisions for the leader.

  • A decision making proves where the leaders have no formal power over the process, but has to negotiate with others to make the decision happen.

  • The leader exercises complete control of the process and does not need any outside help or advice to make decision.

Explanation

Question 27 of 40

1

Negotiated decision making is:

Select one of the following:

  • A decision making process where a leader shares their formal decision making power.

  • A decision making process where the leader does not make the final decision, but a person under the leader has the power to make decisions for the leader.

  • A decision making proves where the leaders has the opportunity to get a ‘win- lose’ or a ‘win-win’ outcomes.

  • The leader exercises complete control of the process and does not need any outside help or advice to make decision.

Explanation

Question 28 of 40

1

Which of the following is a barrier to effective decision making?

Select one of the following:

  • A lack of budget

  • A lack of material or equipment

  • Staffing shortages or limitations

  • All of the answers

  • None of the answers

Explanation

Question 29 of 40

1

Which type of mental barrier to decision making is the following: A leader has heard that global warming is a hoax. He is determined to keep on that idea even when people show him evidence that he is wrong.

Select one of the following:

  • Sunk cost

  • Status quo

  • Framing

  • Anchoring

Explanation

Question 30 of 40

1

The charismatic leader possesses the following traits:

Select one of the following:

  • Arrogance

  • Low self-esteem

  • A lack of ability

  • All of the answers

  • None of the answers

Explanation

Question 31 of 40

1

Which of the following is NOT one of the Porter's five competitive forces?

Select one of the following:

  • Bargaining power of suppliers.

  • Threats of new entrants and barriers to entry.

  • Threats of substitutes.

  • Threats of technological advances.

Explanation

Question 32 of 40

1

As per Porter and Kramer (2006) what are the main reasons that an organisation should consider their corporate social responsibility obligations :
i. Moral obligation: To “do the right thing”
ii. Sustainable development: Focused on environment
iii. License to operate: Since corporations need approval to do business
iv. Reputation: In terms of the company’s image, brand, morale, or stock value.

Select one of the following:

  • i,ii and iii only

  • ii ,iii and iv only

  • i and ii only

  • all of the answers

Explanation

Question 33 of 40

1

According to Earley and Mosakowski (2004), what are the three main elements to cultural intelligence?

Select one of the following:

  • The Mind (cognitive), The body (physical) , The Heart (emotional)

  • Cultural Diversity ,Equal Opportunity, Transparency

  • Social Obligation ,Moral Obligation ,Cultural Intelligence

  • Ability to Observe, Ability to understand, Ability to survive

Explanation

Question 34 of 40

1

i.___________is made up of geographically or organisationally dispersed members
who share a common purpose & are linked primarily through advanced information
& telecommunication technologies
ii. ____________ are work teams made up of culturally diverse members who live &
work in different countries & coordinate some part of their activities on a global basis

Select one of the following:

  • Decisive team, Hierarchic team

  • Integrative team, Job-centred team

  • Virtual team, Global team

  • Task Oriented team, People Oriented team

Explanation

Question 35 of 40

1

Which of the following is NOT one of the four main qualities that are important for an authentic leadership as per Goffee and Jones (2005) ?

Select one of the following:

  • Manage the perception others have of you

  • Know yourself and others

  • Use where you come from

  • Develop action plans

Explanation

Question 36 of 40

1

Which of the following statement reflects the principle of great man theory?

Select one of the following:

  • A list of the key things that a leader should do to be great.

  • Refers to the notion that people are born leaders

  • Is concerned about the small details and how to increase productivity

  • Translate vision into something tangible

Explanation

Question 37 of 40

1

Theory Y assumes which of the following?

Select one of the following:

  • People are committed to organisational activities.

  • People achieve little satisfaction from work.

  • People are poorly motivated.

  • People seek to avoid work.

Explanation

Question 38 of 40

1

Leadership is the ability to:

Select one of the following:

  • influence others.

  • empower, motivate and inspire their followers to achieve organizational goals.

  • enable others to contribute towards the effectiveness and success of the organization.

  • all of the answers

Explanation

Question 39 of 40

1

Blake and Mouton’s Managerial Grid has all of the following management styles
EXCEPT:

Select one of the following:

  • Country club Management

  • Impoverished Management

  • Middle-of-the-road Management

  • Democratic Management

Explanation

Question 40 of 40

1

i._________, are developed over a lifetime and are a result of education and
experience.
ii._________ is the code of principles and values that governs the behavior of a person
or group with respect to what is right or wrong

Select one of the following:

  • Morality, motivational goals

  • Values, Ethics

  • Leaders, Authoritarian

  • Cognitive, laissez faire

Explanation