Pega CSA

Question 1 of 198

1

Select the statement that best describes the relationship between rules and classes. (Choose One)

Select one of the following:

A) Rules are organized into rule categories and are used to define and configure an application; classes serve as a container for organizing rules into a hierarchy and represent the applicability of rules.
B) Rules are organized into rule categories and are used to define and configure an application; classes are used to instantiate certain rule types such as data objects.
C) Rules are organized into categories and are used primarly for deploying an application; classes serve as a container for organizing rules into a hierarchy and represent the applicability of rules.
D) Rules are organized into categories and are used primarily for deploying an application, in whole or in part; classes are used to instantiate certain rule types such as data objects.

Explanation

Question 2 of 198

1

SLA-Scenario:
Case urgency:10
Initial urgency:15
Goal:10, Time:12 hr
Deadline:15,Time 8hr
Passed deadline:25, time 1 day
SLA starts 9 am today. Calculate urgency on tommorrow 9 am?

Select one of the following:

calculate
calculate again

Explanation

Question 3 of 198

1

Select the statement that best describes a worklist for a specific operator ?

Select one or more of the following:

A list of all cases assigned to that operator
B. A list of all cases assigned to their manager
C. A list of all assignments pending for that operator
D. A list of all cases created by that operator

Explanation

Question 4 of 198

1

Select the two statements about Work Parties that are true (Choose Two)

Select one or more of the following:

A. Work Parties are used to identify email recipients
B. Work parties are used to capture customer data
C. All work party roles for a given case type are typically defined in a single work party rule.
D. Work parties identify which operator is currently assigned to a case.
E. Work parties identify which operators have performed assignments on a case.

Explanation

Question 5 of 198

1

In order to enable the dynamic calculation feature of a Declare expressions rule,The “Enable Expression Calculation” box must be checked in which rule? (Choose one)

Select one or more of the following:

A.Portal
B.Declare Expression
C.HTML
D.Harness

Explanation

Question 6 of 198

1

Select the artifacts that can be defined using the New Application wizard. (Choose Two)

Select one or more of the following:

A) Data Types
B) Specifications
C) Case Types
D) Data Pages
E) Requirements

Explanation

Question 7 of 198

1

While configuring a process flow in “draft mode”, we add shapes to describe a process, then we ___, _and_____. (Choose Three)

Select one or more of the following:

A. Provide instructions for each assignment
B. Create mock user interfaces
C. Identify decision outcomes
D. Add data pages to define the data structure
E. Add audit notes to flow shapes

Explanation

Question 8 of 198

1

Primary path stages can be defined as: (Choose Two)

Select one or more of the following:

a) Stages that can be transitioned either manually or automatically
b) Stages that can only be transitioned in the order defined in case map
c) Stages that represent a normale course of events when describing a case
d) Stages with no conditions or logic between steps

Explanation

Question 9 of 198

1

Which one of the following rules can use backward chaining as a method of propagation ?(Choose one)

Select one or more of the following:

A.Rule-Declare-Expression
B.Rule-Declare-OnChange
C.Rule-Declare-Constraint
D.Rule-Declare-Trigger
E.Rule-Declare-CaseMatch

Explanation

Question 10 of 198

1

Which features are available when using tracer (choose two)

Select one or more of the following:

A.You can set a breakpoint for a specific step within an activity
B.Open an named clipboard page to display current data
C.Select which requestor session you wish to trace
D.Re-run a specific set of steps with updated data

Explanation

Question 11 of 198

1

Which property mode implements an ordered list ?

Select one or more of the following:

A. Page
B. Page Group
C. Value List
D. Page List

Explanation

Question 12 of 198

1

Select the statement about a subcase creation that is incorrect

Select one or more of the following:

A. A subcase cannot be created manually by an end user
B. A subcase can be created using a smart shape
C. A subcase can be created in a stage step
D. A subcase can be created automatically when a parent case is created

Explanation

Question 13 of 198

1

Which one statement best explains how you can control navigation within a screen flow?

Select one or more of the following:

A. Each step in the screen flow allows you to determine if u can jump to this step or if you can only jump back after it has been completed
B. Screenflows only support assignment shapes thus always have a predefined number of steps to complete
C. The harness determines if u r able to jump forward to future steps in a screen flow
D. Screen flows force the end user to walk through the flow in sequential order without the ability to jump from one screen to another

Explanation

Question 14 of 198

1

For the Property having the Type ( True or False) , which of the following value entered for the property is as internal representation true.

Select one or more of the following:

a)1
b)-1
c)Y
d)All of the above

Explanation

Question 15 of 198

1

Select the statements that best describe a sub case.( choose three)

Select one or more of the following:

a) Sub cases are typically used when there are conditions between stages
b) Sub cases are typically used when there are conditions between steps
c) Sub cases are usually executed outside the context of the parent case
e) Sub cases usually involve different work parties than the parent case
f) Sub cases typically focus on a subset of data relative to the parent case.
d) Sub cases are typically used to control when the parent case can progress

Explanation

Question 16 of 198

1

What is the best way to show an error message when a user inputs some wrong data and submits.

Select one or more of the following:

a) Have a separate layout for error message and show based on a condition
b) Create a message rule and associate with a validate rule
c) Add a custom error message to edit validate rule
d) Create an error message on validate rule.

Explanation

Question 17 of 198

1

1) PAssed Deadline is measured

Select one or more of the following:

a) from the deadline
b) from the start of assignment
c) from the goal

Explanation

Question 18 of 198

1

2) Pega Guardrails have little or no impact on the application.

Select one or more of the following:

a) True
b) False

Explanation

Question 19 of 198

1

4) Which is the best way to cache data from external system

Select one or more of the following:

a) Data Transform,
b) Data Table,
c) Data Page

Explanation

Question 20 of 198

1

5) City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the source property.

Select one or more of the following:

a) .Shippingaddress.City
b) .City
c) .Billingaddress.city
d) Shippingaddress.city

Explanation

Question 21 of 198

1

7) Routing can be referenced in:

Select one or more of the following:

a)Data Transform,
b) Decision Table
c) Decision Tree,
d) When

Explanation

Question 22 of 198

1

When a user enters a claim request, they need an option to save their progress so they do not lose their changes. Select the best option to satisfy this requirement.

Select one or more of the following:

A. The user should contact the administrator so they can save their changes
B. The system saves the changes without the user submitting the request
C. Add an optional action to save their progress
D. Add an optional process to save their progress

Explanation

Question 23 of 198

1

Which shape can be used for user to decide which flow need to be taken?

Select one or more of the following:

a) Decision
b) Assignment
c) Connector
d) Fork

Explanation

Question 24 of 198

1

A decision shape in a flow can represent either a decision or a fork. Which statement describes difference between a decision and a fork?

Select one or more of the following:

A. A decision references a rule; a fork does not
B. There is no difference; a decision and a fork are interchangeable
C. A fork references a Boolean expression; a decision does not
D. A decision requires an Else connector, but a fork does not

Explanation

Question 25 of 198

1

A when rule is used to manage multiple source for a data page

Select one or more of the following:

A. True
B. False

Explanation

Question 26 of 198

1

SLA-Scenario:
Case urgency:10
Initial urgency:15
Goal:10 ,Time:1 day
Deadline:15,Time: 3 day
Passed deadline:25 , Time: 1 day

When nobody has worked on the case, after 4 days what will be the urgency?

Select one or more of the following:

75
55
50

Explanation

Question 27 of 198

1

Which rule type is not classified as decision rules?(Choose one)

Select one or more of the following:

A. Decision tree
B. Declare Expressions
C. Decision table
D. When
E. Map value

Explanation

Question 28 of 198

1

Which statement describe the use of methods in an activity?(Choose two)

Select one or more of the following:

A. Methods are atomic operations performed in activity steps
B. Methods are the same as Java methods
C. Methods can be applied to clipboard pages
D. You can create activity methods for use in your activities

Explanation

Question 29 of 198

1

How PRPC access the services from exteral system

Select one or more of the following:

a) connector
b) data page
c) service
d) data table

Explanation

Question 30 of 198

1

An application is currently configured to send an email if an assignment is not completed in 2 days. It must be changed so that it is sent after 1 day instead. Where would this be configured?

Select one or more of the following:

A. The correspondence rule
B. The service level rule
C. The notification activity
D. The assignment shape

Explanation

Question 31 of 198

1

Select the statements that best describe the purpose of Data Transform (Choose two)

Select one or more of the following:

A. To retrieve data from external system of record.
B. To store data obtained from an integration request.
C. To update the value of a property.
D. To manipulate data copied from one case to a subcase.

Explanation

Question 32 of 198

1

Best practices for reusable UI’s _____________ (Choose 3)

Select one or more of the following:

A.Makes it easier to use the same control type through out a section.
B.Makes it easier to provide a common set of data elements across multiple screens.
C.Helps in providing a consistent UI structure and layout.
D.Makes it easier to port the application to another platform

Explanation

Question 33 of 198

1

CustomerSatisfaction is an integer property value; 10 means “Gold”, 9 means “Silver”, and 8 means “Bronze.”

Which rule type is the LEAST appropriate for directing case processing in a flow based on Customer Satisfaction?

Select one or more of the following:

a) When rule
b) Decision tree
c) Declare expression
d) Decision table

Explanation

Question 34 of 198

1

Which of the following best describes the purpose of Application Express? (Choose One)

Select one or more of the following:

a) To build a simple application that will be used for prototyping
b) To build an application “from scratch”, when an Application Profile is not necessary or available
c) To build an enterprise-scale application that encourages reuse, including the Enterprise Class Structure
d) To build an application profile that will be fed into the Application Accelerator

Explanation

Question 35 of 198

1

An Access group does not store information about (Choose One)

Select one or more of the following:

A. The Primary portal for all users belonging to that group
B. How the users are authenticated
C. The list of all users belonging to that group
D. The Application record

Explanation

Question 36 of 198

1

Which of the following cannot be a source to a repeating grid?

Select one or more of the following:

A.Data page
B.Report definition
C.Page list
D.Data transform

Explanation

Question 37 of 198

1

A section cannot be referenced in a

Select one or more of the following:

A.Layout
B.Portal
C.Harness
D.Flow Action

Explanation

Question 38 of 198

1

Which statement best describes how a service level affects the urgency value of an assignment or a case?

Select one or more of the following:

a) When a given milestone is reached, the urgency value is set to the specified value in that milestone.
b) When a given milestone is reached, the current urgency value is checked. If it is greater than the valuespecified in that milestone, the Escalation Action is triggered.
c) If the current urgency value is less than the urgency value specified in the milestone, It is adjusted to theurgency value specified in that milestone – otherwise, it remains the same.
d) When a given milestone is reached, the specified urgency value is added to the current urgency value.

Explanation

Question 39 of 198

1

Which is a valid case type

Select one or more of the following:

a) SAE-HRServices
b) SAE-HRSERVICES-WORK
c) SAE-CREATECANDIDATE
d) SAE-HRSERVICES-WORK-CREATECANDIDATE

Explanation

Question 40 of 198

1

Select the statement that best define a rule.(Choose Two)

Select one or more of the following:

a) Rules are used to define and configure an application
b) Rule are organized in RuleSets, which are then organized into class
c) An application can only contain one instance of a specific rule
d) Rule are organized or classified into rule categories

Explanation

Question 41 of 198

1

What can be a source of repeating layout (choose two)

Select one or more of the following:

a) Data transorm
b) Data page
c) Page list
d) Report definition

Explanation

Question 42 of 198

1

Which one of the following stmts is true abt worklists and workbaskets (Choose one)

Select one or more of the following:

A. Work can only be routed to a worklist if a data-admin-operator-id exists for the specified worklist
B. Getnextwork only uses workbaskets when determing which work to process
C. WorkBaskets automatically notify all eligible oprators that new work exists
D. Work can only be routed to a workbasket if a Data-Admin-Operator ID exists for the specified WorkBasket

Explanation

Question 43 of 198

1

Which of the following is a step in the rules resolution process? (Choose one)

Select one or more of the following:

A.PRPC clears the rule cache to free memory
B.PRPC discards rules instances that are not in an applicable RuleSet
C.PRPC adds rules instances with availability set to “Yes” or “Final” to the cache
D.PRPC ranks rule instances according to their availability

Explanation

Question 44 of 198

1

When creating an application with both implementation and framework classes, which class would be the directed parent of work class in the implementation layer?(Choose one)

Select one or more of the following:

A.The class group in the inheritance layer
B.The class group in the framework layer
C.The corresponding work class in the framework layer
D.Data-
E.Work-

Explanation

Question 45 of 198

1

Which property cannot reference a Decision Tree?

Select one or more of the following:

a) Routing Activity
b) Flow
c) Declare Expression
d) Decision Shape

Explanation

Question 46 of 198

1

Which of the following statements is considered an application development best practice?

Select one or more of the following:

A. Save a copy of the standard Pega properties in the application if they are used
B. Build applications without change control, in order to complete projects more quickly
C. Build applications that are more easily adaptable to inevitable business change
D. Launch applications as soon as possible so that performance testing can be done in Production

Explanation

Question 47 of 198

1

Which UI component should you use to format the presentation of a property’s value?

Select one or more of the following:

A. Inline Style Editor
B. Function rule
C. Section
D. Control rule

Explanation

Question 48 of 198

1

Which of the following are true about classes? (Choose Two)

Select one or more of the following:

A. Classes represent the applicability of rules
B. Classes are used to control access to applications
C. Classes group rules for deployment
D. Classes play a key role in deciding the scope of a rule

Explanation

Question 49 of 198

1

Which Property Type allow the property to hold text strings that cannot contain tabs, carriage returns, and line feeds?

Select one or more of the following:

a)Text
b)Password
c)Identifier
d)None of the above

Explanation

Question 50 of 198

1

Select the possible configurations that can be done in a repeating grid?(Choose Two)

Select one or more of the following:

A. Page size ca be altered by the end user at runtime
B. Select the pagination format
C. Select if column can allow filtering
D. Changing to a different layout format depending on the screen resolution

Explanation

Question 51 of 198

1

You can configure a PASSED DEADLINE milestone for a case.

Select one or more of the following:

A. True
B. False

Explanation

Question 52 of 198

1

What is the primary use of a Ruleset?

Select one or more of the following:

a) Used for easy deployment and migration to different server.
b) Configure Applications
c) Manage versions of rules.
d) Group rules together.

Explanation

Question 53 of 198

1

Select the statement that best define a rule. (Choose Two)

Select one or more of the following:

a) Rules are used to define and configure an application
b) Rule are organized in RuleSets, which are then organized into class
c) An application can only contain one instance of a specific rule
d) Rule are organized or classified into rule categories

Explanation

Question 54 of 198

1

Which property cannot reference a Decision Tree.

Select one or more of the following:

a) Routing Activity
b) Flow
c) Declare Expression
d) Decision Shape

Explanation

Question 55 of 198

1

Expressions that are backward chaining (set to “Whenever Used”) execute when ___________.
(Choose One)

Select one or more of the following:

a)the target property is referenced ONLY in data transforms or activities
b)data is committed to the database
c)dependent properties are changed
d)the target property is referenced in any way

Explanation

Question 56 of 198

1

Which feature would you use to copy the highest version of every rule in a RuleSet to a new version? (Choose One)

Select one or more of the following:

a)Copy/Merge RuleSet
b)Refactor on import
c)Skim a RuleSet
d)Lock and Roll

Explanation

Question 57 of 198

1

In Pega7, which of the following enhancement have been made to the locking mechanism?(Choose two)

Select one or more of the following:

a)The Locking mechanics can be configured to obtain the lock only when submitting an action and not when opening the case instance
b)The Subcase locking mechanism is always the same as parent case configuration, whether the subcase is instantiated as standalone case or not
c)parent cases are always locked when the child cases are being worked on to protect the integrity of the case
d)We can configure case instances to be locked on a case by case basis

Explanation

Question 58 of 198

1

A Customer wishes to have rules that are managed by two groups of people, such that each group cannot view the rules of other and each group can deploy their rules to production and subsequently update them at different times. what are best specialization technique to be used?

Select one or more of the following:

a)Class
b)Both class and ruleset
c)Ruleset
d)Both ruleset and circumstance
e)Both Circumstance and class
f)Circumstance

Explanation

Question 59 of 198

1

When condition rules can be referenced in which of the following rules?

Select one or more of the following:

a)activity rules
b)flow rules
c)both (a) and (b)
d)property rules

Explanation

Question 60 of 198

1

What statements most accurately explains private check-outs? (Choose Two)

Select one or more of the following:

a)When checking in a private checked-out rule manual merging might be required
b)Private check-out is only available for a user who has previously checked in the rule
c)Locking a RuleSet prevents private check-outs
d)Private check-out is available if the rule is checked-out by someone else
e)Use the check-out setting in the operator preferences to specify the preferred check-out method (standard/private)

Explanation

Question 61 of 198

1

A property of which of the following modes is known as an aggregate property?

Select one or more of the following:

a)Value List
b)Page List
c)Value Group
d)All of the Above

Explanation

Question 62 of 198

1

Subcase Instantiation can be configured in the _______________________?(Choose two)

Select one or more of the following:

a)Details tab of the case designer of the subcase
b)Step configuration of the case designer of the parent case
c)Details tab of the case designer of the parent case
d)Step Configuration of the case designer of the subcase

Explanation

Question 63 of 198

1

Which of the following are Optional Fields for Rule-Obj-Property form ?

Select one or more of the following:

a)Property Stream
b)Edit Validate
c)Maximum Length
d)All of the Above

Explanation

Question 64 of 198

1

Which of the following statements is most accurate regarding declarative rules? (Choose One)

Select one or more of the following:

a)Declarative rules run in a separate thread
b)Declarative rules improve developer productivity and reduce risk by making PRPC responsible for executing the rules
c)Declarative rules should only be used in pure business rules engine applications
d)Declarative rules can only be used for numeric computation

Explanation

Question 65 of 198

1

Mid Process Dependency involves the _______________?

Select one or more of the following:

a)Split for each shape
b)Split join shape
c)Wait shape
d)Assignment shape

Explanation

Question 66 of 198

1

Which of the following is a RuleSet versioning practice that is prevented by PRPC? (Choose One)

Select one or more of the following:

a)Skipping RuleSet versions
b)Having two unlocked versions of the same RuleSet
c)Locking a RuleSet that has rules currently checked out
d)Unlocking a RuleSet that was once locked

Explanation

Question 67 of 198

1

If the stages could not be edited for a specific case because the rule is locked. What rule could be locked?

Select one or more of the following:

a)pyConfigureStages Flow rule
b)pyConfigureStages Case Type rule
c)pyDefault Case Type rule
d)pyStartCase Flow rule

Explanation

Question 68 of 198

1

Which of the following is not the prefix of Process Commander standard properties?

Select one or more of the following:

a)px
b)py
c)pw
d)pz

Explanation

Question 69 of 198

1

Identify the best pratices for processing design (Choose Three)

Select one or more of the following:

A. Consolidate processing steps into as few flows as possible
B. Use a utility shape to set work status
C. Name flow shapes to crearly communicate intent
D. Create reusable flow shapes
E. Use each shape for its intended purpose
F. Restrict the number of connectors leading away from an assignment to five (5) or less

Explanation

Question 70 of 198

1

To open a bank account, an end user must identify whether they are employed full-time or part-time. In the user interface, this selection is implemented as a check box. When implementing the property referenced by the check box, the property type should be:

Select one or more of the following:

A. Integer
B. Boolean
C. Text
D. TrueFalse

Explanation

Question 71 of 198

1

An application is currently configured to send an email if an assignment is not completed in 2 days.
It must be changed so that it is sent after 1 day instead. Where would this be configured?

Select one or more of the following:

a) The correspondence rule
b) The service level rule
c) The notification activity
d) The assignment shape

Explanation

Question 72 of 198

1

The Property Optimization wizard is used to:

Select one or more of the following:

A. Create properties in a data class
B. Store properties in the BLOB to reduce database table space
C. Store properties on the clipboard more efficiently
D. Improve report performance

Explanation

Question 73 of 198

1

Use a single step assignments in a stage when you: (choose two)

Select one or more of the following:

a) Want to transition to a another case stage
b) Require no logic between assignment and the next step
c) Need to call a subprocess
d) Have a single actor perform the assignment

Explanation

Question 74 of 198

1

Report Definitions can be used on which of these use cases? (Choose three)

Select one or more of the following:

A. To filter the results of a page list
B. As an indirect source for a drop down list
C. As a source for a data page
D. To copy data from one page list to another page list
E. To report on business and process metrics

Explanation

Question 75 of 198

1

What is the most appropriate “Applies To:” class for a section used to display data elements contained in a page property

Select one or more of the following:

A. The class where the flow action is defined
B. The class where the data elements for the page property are defined (Missed)
C. The class where the case type is defined
D. The class where the page property is defined

Explanation

Question 76 of 198

1

Routing can be decided by using: (Choose Two)

Select one or more of the following:

A. A decision tree
B. A decision table
C. A when rule
D. A data transform

Explanation

Question 77 of 198

1

When implementing a case type, the best course of action is to:

Select one or more of the following:

A. Implement processes, then associate them with steps, and then identify stages
B. Identify stages, then identify steps, and then implement processes
C. Identify processes, then implement stages, and then add steps
D. Implement stages, then identify steps, and then implement processes

Explanation

Question 78 of 198

1

Which types of content can a system architect find on the clipboard?

Select one or more of the following:

A. Information about a case currently open by an end user
B. All node-level pages created by their application
C. Information about the case they are currently working on
D. Information about all cases open by users

Explanation

Question 79 of 198

1

A validate rule tests multiple fields. When a value fails validation, the remaining fields are tested:

Select one or more of the following:

A. If validate rule uses input-qualified validation
B. If the continue validation flag is enabled
C. If the validate rules was called from another validate rule
D. No specific configurations is necessary

Explanation

Question 80 of 198

1

Pega Guardrails have little or no impact on the application

Select one or more of the following:

a) True
b) False

Explanation

Question 81 of 198

1

Which statement about a flow diagram is NOT true?

Select one or more of the following:

A. A flow diagram can be marked as “draft” for initial editing
B. A flow diagram is primarily used for documentation
C. A flow diagram is built and edited directly in Designer Studio
D. Every shape in a flow diagram have a single intent

Explanation

Question 82 of 198

1

Which of these are typically configured on a dynamic layout? (Choose Two)

Select one or more of the following:

A. Alignment of field values
B. Label Positioning
C. Align columns and rows to present data in spreadsheet
D. Number of columns in each row

Explanation

Question 83 of 198

1

A decision in a flow can represent either a decision or fork. Which statement describes difference between a decision and a fork?

Select one or more of the following:

a) A decision references a rule; a fork doesn’t
b) There is no difference; a decision and a fork are interchangeable
c) A fork references a Boolean expression; a decision doesn’t
d) A decision requires an else connector, but a fork doesn’t

Explanation

Question 84 of 198

1

____________ contains information about people, companies and organizations interested in a case.

Select one or more of the following:

A. A workgroup
B. An Access Group
C. A WorkParty
D. An Operator

Explanation

Question 85 of 198

1

You have been asked to model an expense report case that has the following requirements.
• An expense report is completed by an employee.
• An expense report is approved by a manager.
• An expense report with client expenses should be audited.
• An expense report is paid to an employee.
Which requirement could be implemented as an alternate stage?

Select one or more of the following:

a) An expense report is paid to an employee
b) None of these should be implemented as an alternate stage
c) An expense report with client expenses should be audited
d) An expense report is approved by a manager.

Explanation

Question 86 of 198

1

A stage can be ________ (Choose Two)

Select one or more of the following:

A. Transitioned only when all subcases are resolved
B. Skipped based on the result from a decision table
C. Both an alternative case stage and resolution case stage
D. Skipped based on a specific when condition

Explanation

Question 87 of 198

1

Review the following screenshot. In the Miscellaneous Item section, the user can wnter several item name. The entered value are storen in Items property. Which type of property is this?

Select one or more of the following:

A. Single Value
B. Value
C. Page List
D. Page

Explanation

Question 88 of 198

1

Which component defines and implements an interface between an external application acting as a client and a PRPC system acting as a server?

Select one or more of the following:

A. Data Page
B. Service
C. Connector
D. Report Definition

Explanation

Question 89 of 198

1

A data page is refreshed if the condition in the Do not reload when field is true.

Select one or more of the following:

A. True
B. False

Explanation

Question 90 of 198

1

Which of the following statements best describes the purpose of the Data Propagation feature?

Select one or more of the following:

A. Copy property values between unrelated cases
B. Copy property values from a subcase to a parent case
C. Copy property values from a parent case to a subcase
D. Copy property values from a template to a case

Explanation

Question 91 of 198

1

which Decision rule type is best used to handle nested “if” condition?

Select one or more of the following:

A. Data Transform
B. When Rule
C. Decision Table
D. Decision Tree

Explanation

Question 92 of 198

1

Other than the description, what key component is identified in a specification?

Select one or more of the following:

A. Subject Matter Expert (SME) fot that specification
B. Resources working on the specification
C. Time needed to implement the specification
D. Rules that we need to create to implement the specification

Explanation

Question 93 of 198

1

Data pages can be populated from a: (Choose Two)

Select one or more of the following:

A. Report definition
B. Local list defined in a property
C. Data transform
D. Drop down list

Explanation

Question 94 of 198

1

Smart shapes can be used ______________

Select one or more of the following:

A. To implement a task that can be done on all steps in a process
B. To implement a task that is commonly used
C. To implement a task that requires user intervention
D. To create a child case that can have more than on parent

Explanation

Question 95 of 198

1

Application express doesn’t create

Select one or more of the following:

a) Application profiler
b) Specification document
c) Application document
d) All of the above

Explanation

Question 96 of 198

1

It is possible for you to notify a customer (work party) if a milestone is missed, using a service level.

Select one or more of the following:

A. True.
B. False

Explanation

Question 97 of 198

1

When are Data Pages created on the clipboard?

Select one or more of the following:

A. At system startup
B. When first accessed
C. When the user logs in
D. When the previous version expires

Explanation

Question 98 of 198

1

Which of the following statements are true regarding repeating grids? (Choose Two)

Select one or more of the following:

a) Repeating grids can use a list data page as a source
b) Repeating grids can be used to display data in rows and columns
c) Repeating grids can be used to display a page property
d) Repeating grids can use a data table as a source

Explanation

Question 99 of 198

1

Select the scenario where PEGA is an appropriate system of record for data ? (Choose Two)

Select one or more of the following:

A. A list of all calls received from a customer
B. Maintain account types given to customer
C. Maintain accounts each customer holds
D. A list of customer phone numbers

Explanation

Question 100 of 198

1

Which statements best describe the purpose of a data transform (Choose Two)

Select one or more of the following:

A. To retrieve data from an external system of record
B. To update the value of a property
C. To store data obtained from an integration request
D. To manupulate data copied from one case to a subcase

Explanation

Question 101 of 198

1

You are designing a case type that has a series of steps to take when a case is rejected. How should you best model this requirements?

Select one or more of the following:

A. Add an alternate stage to the case type to handle the rejection process
B. Add an optional process on an alternate stage to handle the rejection process
C. Add an optional process on a primary stage to handle the rejection process
D. Add an optional action on a primary stage to handle the rejection process

Explanation

Question 102 of 198

1

A review-type harness allows a user to:

Select one or more of the following:

A. Review the information and take only local actions
B. Review the information and not take any action
C. Review the information and take any applicable actions on that assignment
D. Review the information and either approve or reject

Explanation

Question 103 of 198

1

A control specified in the cell of a section takes precedence over the control definde in the property value

Select one or more of the following:

A. True
B. False

Explanation

Question 104 of 198

1

Select the best approach to verify than an end user enters an email address in the correct format

Select one or more of the following:

A. Use a drop-down list to provides a set of allowed values
B. Use an edit validate rule to match the format to an expected pattern
C. Use a validate rule to match the format to an expected pattern
D. Use a data transform to match the correct format to and expected pattern

Explanation

Question 105 of 198

1

Which of the following are benefits of using Data Pages in an Application? (Choose Two)

Select one or more of the following:

A. Allows access to data directly from Data Pages rules
B. Make application more reusable
C. Increase performace due to caching
D. Keeps the date layer separate from business logic, UI and process

Explanation

Question 106 of 198

1

Select the valid options for instantiating a subcase. (Choose three)

Select one or more of the following:

a) Automatic instantiation
b) Manual instantiation
c) Conditional instantiation
d) Declarative instantiation
e) Procedural instantiation

Explanation

Question 107 of 198

1

Which of the following should be done to check that a property is greater than zero.

Select one or more of the following:

a) Declare the property as decimal and create an edit validate rule to check if greater than zero.
b) Declare the property as decimal and create an validate rule to check if greater than zero.
c) Declare the property as integer and create an edit validate rule to check if greater than zero.
d) Use a Validate rule to check if it is numeric and greater than zero.

Explanation

Question 108 of 198

1

Which control should you use to implement the functionality demonstrated in this example?

Select one or more of the following:

a) Dropdown sourced by a data page that can filter choices based on selection
b) AutoComplete
c) Dynamic Select
d) Dropdown sourced by a local list

Explanation

Question 109 of 198

1

Two case types in the same application use the same section. What would be the most appropriate “Applies To:” class for the section?

Select one or more of the following:

A. Both ORG-App-Work-CaseTypeOne and ORG-App-Work-CaseTypeTwo
B. ORG-App
C. ORG-App-Data
D. ORG-App-Work

Explanation

Question 110 of 198

1

Select the statement that describes the difference between a case and a process.

Select one or more of the following:

a) A case cannot have a service level associated with it, while a process can
b) A case is performed by many actors, while a process is performed by one actor
c) A case identifies the work to perform, while a process defines how the work is performed
d) A case doesn’t have a life cycle, while the process has a life cycle

Explanation

Question 111 of 198

1

Given the following data model, the Address property should be defined as:

Select one or more of the following:

a) page
b) page list
c) There is not enough Information to make this decision
d) A value list

Explanation

Question 112 of 198

1

In an application, an inbound email is used to create a purchase request and accesses an external catalog to retrieve the latest price information. How should you implement each integration? (Choose Two)

Select one or more of the following:

a) Purchase Request creation is implemented as a service
b) Purchase Request creation cannot be implemented as either a service or a connector
c) Purchase Request creation is implemented as a connector
d) Price retrieval is implemented as a service
e) Price retrieval is implemented as a connector
f) Price retrieval cannot be implemented as either a service or a connector

Explanation

Question 113 of 198

1

Which of the flowing is true of a Declare Expression?

Select one or more of the following:

a) They are involved without any explicit refernce
b) They are only referenced in a data transform
c) They must specify the sequential order in which to run
d) They are referenced in a section

Explanation

Question 114 of 198

1

An alternate stage can be transitioned automatically or manually

Select one or more of the following:

a) True
b) False

Explanation

Question 115 of 198

1

Which rule to use for the following case.(Choose 2)

Return Grade A for 91-100
Return Grade B for 71-90
Return Grade C for others

Select one or more of the following:

a) Decision Table
b) Data Table
c) When
d) Decision Tree

Explanation

Question 116 of 198

1

When do we use a single assignment in a step?

Select one or more of the following:

a) When a subcase is called
b) When you want to resolve a case.
c) When you want to navigate to a different stage.
d) When the assignment shape is not related to the next shape.

Explanation

Question 117 of 198

1

What are the 2 types present in guardrail warnings? (choose two)

Select one or more of the following:

a) Warning types
b) Alerts
c) Severity levels

Explanation

Question 118 of 198

1

A chart can be used in both summary and list report.

Select one or more of the following:

a) True
b) False

Explanation

Question 119 of 198

1

An assignment can be routed to (Choose 2)

Select one or more of the following:

a) Single operator
b) Multiple operators
c) Access Group.
d)Work Basket

Explanation

Question 120 of 198

1

Node level Pages can be shared among requestors.

Select one or more of the following:

a) True
b) False

Explanation

Question 121 of 198

1

Which shape can be used to call a Decision Tree?

Select one or more of the following:

a) Assignment
b) Decision
C) Utility
d) Send Email shape

Explanation

Question 122 of 198

1

Document Wizard does not generate which of the following documents

Select one or more of the following:

a) Guardrails Doc
b) Application Profile
c) Application Document
d) Specification Document

Explanation

Question 123 of 198

1

A validate rule is executed

Select one or more of the following:

a) After Page Reload
b) After submitting the form
c) After user enters an input value
d) None of the above

Explanation

Question 124 of 198

1

Work basket defines

Select one or more of the following:

a) pending things with operator.
b) pending assignments
c) finished tasks

Explanation

Question 125 of 198

1

What is the primary purpose of an assignment shape in a flow?

Select one or more of the following:

a) To pause the flow for an operator to act upon the case
b) To assign the case to an external system
c) To add work parties to the current case
d) To allow the end user to change the work status of the case

Explanation

Question 126 of 198

1

When are data pages created?

Select one or more of the following:

a) When they are first accessed
b) When Assignment Started
c) When case created
d) All of the above

Explanation

Question 127 of 198

1

Which of the following is not a type of a declarative rule?

Select one or more of the following:

a) Declare Index
b) Decision Tree
c) Data Page
d) Constraint

Explanation

Question 128 of 198

1

What is main purpose of application wizard?

Select one or more of the following:

a) Together requirements and specifications.
b) To create case types and sub cases
c) This is the starting point to start implementing application.
d) To prototype an application

Explanation

Question 129 of 198

1

By default, declare expressions calculate when:

Select one or more of the following:

A. The target property is referenced
B. All the source properties change
C. Any of the source properties change
D. The target property does not have a value

Explanation

Question 130 of 198

1

Select the statement that best describes the Clipboard tools

Select one or more of the following:

A. The Clipboard tool is used to copy a data from one page to another
B. The Clipboard tool is a debbuggiong tool for end users
C. The Clipboard tool calculates and displays the memory allocation for a user session
D. The Clipboard tool displays alla the pages, including their properties and values, active in a users’s session

Explanation

Question 131 of 198

1

To create a report that displays all open cases (.pyStatusWork) and who they are assigned to (.pxAssignedOperatorID), which of these two properties would you need to optimize?

Select one or more of the following:

A. Only .pxAssignedOperatorID
B. Both .pxAssignedOperatorID and .pyStatusWork
C. Property optimizations is not required
D. Only .pyStatusWork

Explanation

Question 132 of 198

1

What’s is the recommended practice to copy properties values from a case to one of its subcases

Select one or more of the following:

A. Data Propagation
B. Data page
C. Properties value are copied automatically, with no configuration needed
D. Declare Expression

Explanation

Question 133 of 198

1

Which of the following classes correspond to a case type

Select one or more of the following:

A. MyCo-HRApp
B. MyCo-HRApp-Work
C. Work
D. MyCo-HRApp-Work-EnrollBenefits

Explanation

Question 134 of 198

1

————reference —————-, which reference —————, which reference rulesets

Select one or more of the following:

a) Access group, operatorID, application rules
b) Application rules, operatorID, access group
c) Access group, application rules, operatorID
d) OperatorID, access group, application rules

Explanation

Question 135 of 198

1

Which of the following is NOT true of a local flow action?

Select one or more of the following:

a) It causes the assignment to remain on the current user’s worklist
b) It advances the flow
c) It can be used to update assignment or case properties
d) It permits users to complete an optional task, such as attaching supporting documentation

Explanation

Question 136 of 198

1

Which rule types can be specified on a flow action rule form, to process data entered by the user.(Choose Two)

Select one or more of the following:

a) Data Transform
b) Validate
c) Service Level
d) Edit Validate

Explanation

Question 137 of 198

1

Attach document is required at start of the claims process and it might be required to update and add documents later in the claims process.

Select one or more of the following:

a) Add optional process to add documents at all stages
b) Add optional process at case level
c) Add optional action for all stages
d) Add optional action at case level

Explanation

Question 138 of 198

1

Optional actions configured in a stage are available for all processes/steps in the stage?

Select one or more of the following:

a) True
b) False

Explanation

Question 139 of 198

1

An SLA is defined as below .What would be the value of urgency after5 days of no action.

Default Urgency – 10
Initial Urgency – 0
Goal – 1 day -10
Deadline – 3 days – 15
Past Deadline – 1 day – 10
Repeating past deadline – 3 times

Select one or more of the following:

a.45
b.55
c.65
d.35

Explanation

Question 140 of 198

1

Which statement is true about pattern inheritance? (Choose One)

Select one or more of the following:

a) It only applies to work classes
b) It causes a class to inherit rules from parent classes, matching its prefix to the parent class name
c) It is executed after directed inheritance
d) It causes a class to inherit rules from a class not related to its parent

Explanation

Question 141 of 198

1

Given a scenario where the user should accept the terms and conditions. How would you incorporate such a case?

Select one or more of the following:

a) Create a flow action and add it as an Optional action in that stage.
b) Create an optional process.
c) Create a flow action so that it can be called in overlay
d) Create a flow action so that it can be called in Modal dialog

Explanation

Question 142 of 198

1

What does a System Architect see in a Clipboard (Choose Two)

Select one or more of the following:

a) The pages created under the nodes for that application
b) The case data which he currently opened.
c) The case data which is currently opened by end user.
d) All cases data opened by the end users.

Explanation

Question 143 of 198

1

What is the best practice on the number of steps a case might be decomposed

Select one or more of the following:

a) 9 +-2
b) 7+-2
c) < 15
d) 5+-2

Explanation

Question 144 of 198

1

Defined a data page refresh strategy as reload if older than 2 hrs.

Select one or more of the following:

a) Data pages will get refreshed after 2 hrs
b) None of the above
c) Data page will get refreshed after 2 hrs of in-active
d)Data page will get refreshed once we access it after 2 hrs of in-active

Explanation

Question 145 of 198

1

Which rule is used to format a property value?

Select one or more of the following:

a) Section
b) Control
c) FlowAction
d) Harness

Explanation

Question 146 of 198

1

Which of the following represent class for case type

Select one or more of the following:

a) PYD-Data
b) PYD-HRServices-Work
c) PYD-HRServices
d) PYD-HRServices-Work-FinalOrder

Explanation

Question 147 of 198

1

A step in a case implies

Select one or more of the following:

a) Action or Actions for resolving a case
b) Signal Assignment to Resolve the Case
c) None of the above
d) Multi Process to Resolve the Case

Explanation

Question 148 of 198

1

Need to create a report with Case Creation Date and Total order

Select one or more of the following:

a) Need not optimize both
b) Both need to be optimized
c) Only total order needs to be optimized
d) Only Creation Date needs to be optimized

Explanation

Question 149 of 198

1

Which is the best way to cache data from external system

Select one or more of the following:

a) Data Page
b) Report Definition
c) Data Table
d) Data Transform

Explanation

Question 150 of 198

1

Which of the following is not a valid property control

Select one or more of the following:

a) Password
b) String
c) Decimal
d) Text

Explanation

Question 151 of 198

1

Passed Deadline is measured

Select one or more of the following:

a) From the deadline
b) From the goal
c) From the start of assignment
d) From start of case

Explanation

Question 152 of 198

1

What are the scope of a data page (choose three)

Select one or more of the following:

a) Requestor
b) Case
c) Application
d) Node
e) Thread

Explanation

Question 153 of 198

1

Relation between customer and address is 1-n then what will be address mode

Select one or more of the following:

a) Page group
b) Data page
c) Page list
d) Information is not sufficient

Explanation

Question 154 of 198

1

Relation between customer and address is 1-1 then what will be address mode

Select one or more of the following:

a) Value group
b) Page
c) Page group
d) Page list

Explanation

Question 155 of 198

1

The use case is to create a purchase request case upon receiving an email and need to fetch the currency values from an external system. How would u implement this scenario?

Select one or more of the following:

a) Create a connector for Purchase Request and a connector for retrieving currency values.
b) Create a connector for Purchase Request and a service for retrieving currency values.
c) Create a service for Purchase Request and a service for retrieving currency values.
d) Create a service for Purchase Request and a connector for retrieving currency values

Explanation

Question 156 of 198

1

Worklist contains (Choose Two)

Select one or more of the following:

a) Assignments assigned to operator
b) Assignments pending with operator
c) Cases assigned to operator
d) Assignments part of cases created by operator

Explanation

Question 157 of 198

1

Auto-Complete can use same source list as of Dropdown

Select one or more of the following:

a) True
b) False

Explanation

Question 158 of 198

1

Routing can be reference in: (Choose Two)

Select one or more of the following:

a) Data Transform,
b) Decision Tree
c) When
d) Decision Table

Explanation

Question 159 of 198

1

While preparing report using chart, there must be at least one aggregate column like
sum/total/counts/average etc…

Select one or more of the following:

a) True
b) False

Explanation

Question 160 of 198

1

Validate rules are referenced in which of the following rule types to validate the properties displayed on the user interface?

Select one or more of the following:

a) Flow
b) Harness
c) Flow Action
d) Section

Explanation

Question 161 of 198

1

You have to create a field to enter only past date. Then what is the best method.

Select one or more of the following:

a) Use validate rule
b) Use date control
c) Use edit validate rule
d) Use date property

Explanation

Question 162 of 198

1

A perform harness can be referenced from: (Choose Two)

Select one or more of the following:

a) Connector shape
b) Process tab of the flow
c) Subprocess shape
d) Assignment shape

Explanation

Question 163 of 198

1

Is it possible to transition stages, using a Multi-step Process?

Select one or more of the following:

a) True
b) False

Explanation

Question 164 of 198

1

Which rule to run when a specific condition is to be checked?

Select one or more of the following:

a) When
b) If
c) Edit Validate
d) Validate

Explanation

Question 165 of 198

1

What are the best practices to create a case?

Select one or more of the following:

a) Create stages, then steps and then implement processes
b) Create processes, then steps and then stages.
c) Think, Plan, Iterate
d) All of the above

Explanation

Question 166 of 198

1

Need to create a report with case id and purchase order id then

Select one or more of the following:

a) Need to optimize both
b) No need to optimize both
c) Need to optimize only purchase order id
d) Need to optimize only case id

Explanation

Question 167 of 198

1

Is it possible to include image, spreadsheet In Application Document

Select one or more of the following:

a) True
b) False

Explanation

Question 168 of 198

1

What are the steps you follow when you initially draft a UI? (Choose 2

Select one or more of the following:

a) Create Decision rules.
b) Create dummy UI
c) Create notes on Assignment shape
d) Create Flow Actions

Explanation

Question 169 of 198

1

When accessing external database the best practice is to use?

Select one or more of the following:

a) Report definition
b) SQL Connector
c) Database Table class mapping tool
d) Stored Procedure

Explanation

Question 170 of 198

1

Select the statement about a subcase creation that is incorrect

Select one or more of the following:

a) A subcase cannot be created manually by an end user
b) A subcase can be created using a smart shape
c) A subcase can be created in a stage step
d) A subcase can be created automatically when a parent case is created

Explanation

Question 171 of 198

1

Which of the following does NOT describe a declarative rule in PRPC?

Select one or more of the following:

a) A single rule that defines a clipboard page that is automatically generated when referenced
b) A single rule that validates multiple property values after a form has been submitted
c) A single rule that causes an activity to run when instances of a specific class are created, updated, ordeleted in the database
d) A single rule that defines the automatic computation of a property value based on an expression

Explanation

Question 172 of 198

1

A stage can be configured as __________(Choose Two)

Select one or more of the following:

a) A starter stage
b) An exception stage
c) A resolution stage
d) An alternate stage

Explanation

Question 173 of 198

1

Which rule is used to configure how the property displayed on the UI?

Select one or more of the following:

a) Page
b) Harness
c) Sectiond
d) Control

Explanation

Question 174 of 198

1

A decision rule screen shot is here: (Scenario based)
What is the result if valueA= 2500 and valueB=600

Select one or more of the following:

a) Approve 1
b) Approve 2
c) Approve 3
d) Approve 4

Explanation

Question 175 of 198

1

When decomposing a case, a step in a case stage represents

Select one or more of the following:

a) An action or actions taken to process a case
b) A first level for organizing tasks needed to process a case
c) A decision needed to process a case
d) The components used to implement the tasks for a case

Explanation

Question 176 of 198

1

Select the statement regarding data tables that are most accurate (choose two).

Select one or more of the following:

a) Fields can be page properties
b) Fields can be single value properties
c) There must be a unique key field
d) Fields are not mapped to a database

Explanation

Question 177 of 198

1

What is the best way to ensure a user enters email in proper format.

Select one or more of the following:

a) When Rule
b) Use Edit validate
c) Constraint
d) Use Validate

Explanation

Question 178 of 198

1

Need to implement a decision tree. Which shape is to be used?

Select one or more of the following:

a) Shape 3
b) Shape 4
c) Shape 2
d) Shape 1

Explanation

Question 179 of 198

1

Need to create a report with Status .pyWorkStatus and Operator ID. What needs to be done?

Select one or more of the following:

a) Both need to be optimized
b) Only .pyWorkstatus needs to be optimized
c) Only operator ID needs to be optimized
d) Need not optimize both

Explanation

Question 180 of 198

1

We need to use flow action sampleFA in casetypeOne and casetypeTwo. Then where will you create sampleFA

Select one or more of the following:

a) Sae1-hrservices-data
b) Sae1-hrservices-work-casetypeTwo
c) Sae1-hrservices-work-casetypeOne
d) Sae1-hrservices-work

Explanation

Question 181 of 198

1

Which of the following best describes Dynamic user interface functionality (Choose Two)

Select one or more of the following:

a) Dynamically calculated the totals, when the corresponding values changes
b) Dynamically hide or display a part of screen on the basis of condition.
c) Refreshes a part of screen on the basis of condition

Explanation

Question 182 of 198

1

Use of dynamic layout (choose 2)

Select one or more of the following:

a) Refreshing a section based on user action
b) Displaying a section based on user selection
c) Recalculating some values based on user selection/change in values

Explanation

Question 183 of 198

1

Flow can have multiple end shape.

Select one or more of the following:

a) True
b) False

Explanation

Question 184 of 198

1

Passed deadline can be given at case level:

Select one or more of the following:

a) True
b) False

Explanation

Question 185 of 198

1

Which of the following cannot be used for decision making

Select one or more of the following:

a) When rule
b) Decision Table
c) Declare Expression
d) Decision Tree

Explanation

Question 186 of 198

1

An application contains a page property named Address. On this page is a single-value text property named City.City is defined in

Select one or more of the following:

a) The same class as Address
b) The work class
c) Any data class
d) The data class referenced by Address

Explanation

Question 187 of 198

1

A CSA needs to do the following activities. Collect customer details and Collect problem details. Based on the problem assign to a user

Select one or more of the following:

a) Create 3 sub cases
b) Create a multistep process
c) Create single assignment
d) Create 3 cases

Explanation

Question 188 of 198

1

Where do u create a section related to all properties in a page which references a data class?

Select one or more of the following:

a) In Work Class
b) In case where this page is created.
c) In data class where the data class is present.
d) In Int-

Explanation

Question 189 of 198

1

Select notify modes (choose two)

Select one or more of the following:

a) Mms
b) Mail
c) Text message
d) Voice call

Explanation

Question 190 of 198

1

A section can be embedded in another section.

Select one or more of the following:

a) True
b) False

Explanation

Question 191 of 198

1

For storing property structure of Address, what will you use?

Select one or more of the following:

a) Single value property
b) Insufficient data
c) Page list
d) Value list

Explanation

Question 192 of 198

1

What is the best description of correspondence?

Select one or more of the following:

a) Same correspondence can use for both mail and fax
b) Correspondence cannot call rules
c) Correspondence can call rules
d) None of the above

Explanation

Question 193 of 198

1

Select the decision rule that is most appropriate for implementing a set of nested “if” conditions.

Select one or more of the following:

a) Data Transform
b) When Rule
c) Decision Table
d) Decision Tree

Explanation

Question 194 of 198

1

When we need to select from a large list of dynamically populated values then we give the control as

Select one or more of the following:

a) Drop down
b) Data page
c) Local List
d) Auto Complete

Explanation

Question 195 of 198

1

Which of the following statement best describes the purpose of the data propagation feature?

Select one or more of the following:

a) Copy property value between unrelated cases
b) Copy property values from a sub case to a parent case
c) Copy property values from a parent case to a sub case
d) Copy property values from a template to a case

Explanation

Question 196 of 198

1

If you have to create a page with many required fields then what is the best way

Select one or more of the following:

a) Have to create controls and check the required check box.
b) Create edit validate
c) Create validate and validate on sever side.
d) Create validate

Explanation

Question 197 of 198

1

A service level ____________. (Choose Two)

Select one or more of the following:

a) Cannot be added to a subcase
b) Can be referenced by a utility shape
c) Can be referenced using an Update a Case smart shape
d) Can be referenced on an assignment shape
e) Can invoke multiple escalation actions

Explanation

Question 198 of 198

1

We need to create a report with Work status and assignedOperator as columns. How do you optimize the report?

Select one or more of the following:

a) No need to optimize any column.
b) Optimize Work status and no need of assignedOperator.
c) Optimize both Work status and assignedOperator.
d) No need to Optimize Work status and optimize only assignedOperator.

	Created by Peter Johnstone over 8 years ago

Quiz on Pega CSA, created by Peter Johnstone on 07/04/2016.

Pega CSA

Question 1 of 198

Select the statement that best describes the relationship between rules and classes. (Choose One)

Select one of the following:

Explanation

Question 2 of 198

SLA-Scenario: Case urgency:10 Initial urgency:15 Goal:10, Time:12 hr Deadline:15,Time 8hr Passed deadline:25, time 1 day SLA starts 9 am today. Calculate urgency on tommorrow 9 am?

Select one of the following:

Explanation

Question 3 of 198

Select the statement that best describes a worklist for a specific operator ?

Select one or more of the following:

Explanation

Question 4 of 198

Select the two statements about Work Parties that are true (Choose Two)

Select one or more of the following:

Explanation

Question 5 of 198

In order to enable the dynamic calculation feature of a Declare expressions rule,The “Enable Expression Calculation” box must be checked in which rule? (Choose one)

Select one or more of the following:

Explanation

Question 6 of 198

Select the artifacts that can be defined using the New Application wizard. (Choose Two)

Select one or more of the following:

Explanation

Question 7 of 198

While configuring a process flow in “draft mode”, we add shapes to describe a process, then we _________, ___________and_________. (Choose Three)

Select one or more of the following:

Explanation

Question 8 of 198

Primary path stages can be defined as: (Choose Two)

Select one or more of the following:

Explanation

Question 9 of 198

Which one of the following rules can use backward chaining as a method of propagation ?(Choose one)

Select one or more of the following:

Explanation

Question 10 of 198

Which features are available when using tracer (choose two)

Select one or more of the following:

Explanation

Question 11 of 198

Which property mode implements an ordered list ?

Select one or more of the following:

Explanation

Question 12 of 198

Select the statement about a subcase creation that is incorrect

Select one or more of the following:

Explanation

Question 13 of 198

Which one statement best explains how you can control navigation within a screen flow?

Select one or more of the following:

Explanation

Question 14 of 198

For the Property having the Type ( True or False) , which of the following value entered for the property is as internal representation true.

Select one or more of the following:

Explanation

Question 15 of 198

Select the statements that best describe a sub case.( choose three)

Select one or more of the following:

Explanation

Question 16 of 198

What is the best way to show an error message when a user inputs some wrong data and submits.

Select one or more of the following:

Explanation

Question 17 of 198

1) PAssed Deadline is measured

Select one or more of the following:

Explanation

Question 18 of 198

2) Pega Guardrails have little or no impact on the application.

Select one or more of the following:

Explanation

Question 19 of 198

4) Which is the best way to cache data from external system

Select one or more of the following:

Explanation

Question 20 of 198

SLA-Scenario:
Case urgency:10
Initial urgency:15
Goal:10, Time:12 hr
Deadline:15,Time 8hr
Passed deadline:25, time 1 day
SLA starts 9 am today. Calculate urgency on tommorrow 9 am?

While configuring a process flow in “draft mode”, we add shapes to describe a process, then we ___, _and_____. (Choose Three)

SLA-Scenario:
Case urgency:10
Initial urgency:15
Goal:10 ,Time:1 day
Deadline:15,Time: 3 day
Passed deadline:25 , Time: 1 day

When nobody has worked on the case, after 4 days what will be the urgency?

CustomerSatisfaction is an integer property value; 10 means “Gold”, 9 means “Silver”, and 8 means “Bronze.”

Which rule type is the LEAST appropriate for directing case processing in a flow based on Customer Satisfaction?