Gareth Gouws
Quiz by , created more than 1 year ago

Organising and leading

86
1
0
Gareth Gouws
Created by Gareth Gouws about 8 years ago
Close

Organising and Leading Chapter 8 & 9

Organising and Leading Chapter 8 & 9

Question 1 of 14

1

Which statement is true? (Leading)

Select one of the following:

  • Organisations need managers more than leaders

  • Leadership is one of four management functions

  • All managers are leaders and all leaders are managers

  • Managers and leaders do not have the same sources of power

Explanation

Question 2 of 14

1

Which statement is false? (Leading)

Select one of the following:

  • Leadership is about bridging the gap between formulating plans and achieving goals

  • The behavioural approach to leadership focuses on how leaders should behave in a specific situation

  • According to Fiedler's theory of leadership, how well a leader's style fits the situation determines his/her effectiveness

  • House developed the path-goal theory

Explanation

Question 3 of 14

1

The variables that determine an individual's work performance are... (Leading)

Select one of the following:

  • Motivation and Ability

  • Motivation, Authority and Resources

  • Responsibility, Motivation and Resources

  • Ability, Motivation and Resources

Explanation

Question 4 of 14

1

Group ______ influences the group's adherence to group performance (Leading)

Select one of the following:

  • size

  • composition

  • leadership

  • cohesiveness

Explanation

Question 5 of 14

1

After managers had informed employees by email of a new retirement policy they plan to institute, the employees demanded a question-and-answer session with management. This represents the _______ step in the communication process. (Leading)

Select one of the following:

  • encoding

  • message

  • feedback

  • decoding

Explanation

Question 6 of 14

1

Look at the statements below. (Organising)

i. The transfer time between tasks may decrease.
ii. Workers performing small and simple tasks will become very proficient at each task.
iii. Specialisation may lead to absenteeism and lower quality of work.
iv. When an employee who performs a highly specialised job is absent or resigns, the cost of training a replacement is high
v. The more narrowly defined a job is, the easier it is to develop specialised equipment to assist with that job

Now select the combination of statements that are all benefits of specialisation

Select one of the following:

  • i. ii.

  • i. ii. v.

  • iii. iv. v.

  • iv. v.

Explanation

Question 7 of 14

1

Mrs Mabula, the operations manager of a large organisation, decides to remove some controls from the jobs that her subordinates perform, to delegate more authority to subordinates and to structure the work in complete work units. Mrs Mabula is implementing... (Controlling)

Select one of the following:

  • Work teams

  • Job enlargement

  • Job enrichment

  • Job rotation

Explanation

Question 8 of 14

1

In ____ horizontal and vertical authority lines occur in the same organisational structure so that project managers and functional managers both have authority

Select one of the following:

  • product departmentalisation

  • customer departmentalisation

  • a matrix organisational structure

  • location departmentalisation

Explanation

Question 9 of 14

1

Which of the following is a characteristic of formal authority in an organisation?

Select one of the following:

  • Formal authority is vested in people

  • Formal authority is accepted by subordinates

  • Formal authority flows down the horizontal hierarchy of an organisation

  • Formal authority cannot be delegated to lower levels of management

Explanation

Question 10 of 14

1

Read the list of factors below.

i. The environment in which an organisation operates
ii. The strategy of the organisation
iii. The competence and role of staff
iv. The organisational culture
v. The size of an organisation

Now select the combination of factors that influence organisational structure

Select one of the following:

  • i. ii.

  • i. ii. iii. iii. iv.

  • ii. iv. v.

  • iii. v.

Explanation

Question 11 of 14

1

The owner of a business takes out a loan from the bank. He is therefore accountable for paying it back. Accountability is therefore.....(Organising)

Select one of the following:

  • your duty to perform a task

  • your right to command or give orders

  • the right to transfer authority and responsibility

  • reporting back to justify outcomes

Explanation

Question 12 of 14

1

A transformational leader is someone who... (Leading)

Select one of the following:

  • motivates their followers to do more than is expected

  • rewards compliance

  • has strong convictions

  • motivates by exchanging effort for more money

Explanation

Question 13 of 14

1

People followed Fayo's leadership because they like him. This is an example of ....

Select one of the following:

  • reward power

  • expert power

  • referent power

  • coercive power

Explanation

Question 14 of 14

1

Kaizer Chiefs is a great team and not a group because they have a common purpose and (Leading)

Select one of the following:

  • share information and interests

  • are mutually responsible for outcomes

  • make decisions that benefit everyone

  • receive individual rewards for performance

Explanation

Previous
Next