Salesforce Admin 201 Exam Chunk 1 (1-30)

Question 1 of 30

1

What can be modified on standard object fields? Choose 3 answers

Select one or more of the following:

label
default text
picklist values
help text

Explanation

Question 2 of 30

1

***The sales operations team at Universal Containers needs to be able to read, edit, delete, and transfer all records owned by sales representatives. How can a system admin meet this requirement?

Select one or more of the following:

define a role hierarchy where the sales operations role is above the sales reps role
manually share all records owned by sales reps with sales operations
add sales operations users to the default account teams for all sales reps
create sharing rules that give sales operations access to records owned by sales reps

Explanation

Question 3 of 30

1

How can a sales user relate an opportunity to a campaign? Choose 2 answers

Select one or more of the following:

select the campaign record type when creating the opportunity
select the primary campaign source for the opportunity
use the campaign influence related list on the opportunity
use the campaign hierarchy related list on the opportunity

Explanation

Question 4 of 30

1

Criteria-based sharing rules can be created for which objects? Choose 3 answers

Select one or more of the following:

opportunities
campaigns
contacts
accounts
leads

Explanation

Question 5 of 30

1

What must a system admin consider when setting up the running user for a dashboard? Choose 2 answers

Select one or more of the following:

only users in the same role as the running user can view the dashboard
the running user determines the data displayed in the components of the dashboard
data access permissions determine what data the users can view in the source reports
the running user becomes the default owner of the dashboard

Explanation

Question 6 of 30

1

How can a system admin add users to a Salesforce organization using chatter free? Choose 2 answers

Select one or more of the following:

assign chatter-free licenses to users outside the specified user domains
assign chatter-free licenses to existing user Salesforce users
create users in the organization and assign them a chatter-free license
enable invites to allow users to invite others within specified email domains

Explanation

Question 7 of 30

1

A custom Report Type can go 4 levels deep

Select one of the following:

True
False

Explanation

Question 8 of 30

1

Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers

Select one or more of the following:

create a new library
share content with other users in chatter
add tags when editing content details
edit a member's library permissions

Explanation

Question 9 of 30

1

Universal Container requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results. How can the system admin address this problem?

Select one or more of the following:

move the opportunity reports into each user's personnel report folder
move the opportunity reports into a folder with restricted access
use the show filter to filter report results and reduce records returned
update the sharing rule to limit user access to certain opportunities

Explanation

Question 10 of 30

1

What can be done with a workflow field update action? Choose 2 answers

Select one or more of the following:

change the record type of a record
apply a specific value to a field
update the value of a formula field
update the value of a field on a child object

Explanation

Question 11 of 30

1

A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?

Select one or more of the following:

the lead formula field value can be mapped to a standard field on the account field
the lead formula field value can be mapped to a roll-up summary on the account record
the lead formula field value can be mapped to a number field on the account record
the lead formula field value can be mapped to a formula field on the account record

Explanation

Question 12 of 30

1

Which has the de-dup tool?

Select one or more of the following:

import wizard
data loader
none of the above
both import tool and data loader

Explanation

Question 13 of 30

1

What will happen when a user attempts to log into Salesforce from an IP address that is outside the login IP range on the User's profile within the organization-wide trusted IP range?

Select one or more of the following:

the user will be able to log in after answering a security question
the user will be able to log in without activating the computer
the user will be able to log in after the computer is activated
the user will not be able to log in at all

Explanation

Question 14 of 30

1

if two objects have parent-child relationship, how can a user access the child record from the parent record?

Select one or more of the following:

lookup field
custom link
child field
related list

Explanation

Question 15 of 30

1

The marketing team at Universal Containers uses a web-to-lead form to capture leads from its website and a lead-assignment rule assigns the leads to the appropriate sales representatives. How can a system admin ensure that all leads are handled even when they do not meet the assignment criteria?

Select one or more of the following:

create a validation rule to route unassigned leads
specify a default lead creator
create an escalation rule to route unassigned leads
specify a default lead owner

Explanation

Question 16 of 30

1

Universal Containers uses a custom field on the Account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. What feature should a system admin use to meet this requirement?

Select one or more of the following:

cross-object formula field
roll-up summary field
workflow field update
lookup field

Explanation

Question 17 of 30

1

What does Salesforce authenticate before allowing a user to log in through the user interface? Choose 3 answers

Select one or more of the following:

Whather the user's profile has specified business hours
whether the organization has trusted IP addresses
whether the user's profile is API enabled
whether the user's profile has IP address restrictions

Explanation

Question 18 of 30

1

Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts_storage, while the Powerpoint deck impacts _storage.

Select one or more of the following:

record, data
record, file
data, file
file, data

Explanation

Question 19 of 30

1

Mary is a sales rep that travels extensively. She states that she consistently uses the same web browser on the same laptop, yet is still frequently prompted for computer activation. What could cause this to happen?

Select one or more of the following:

the trusted IP ranges for Salesforce are improperly configured
Mary's computer web browser is not storing cookies properly
this is normal and expected behavior
the login IP ranges for Salesforce are improperly configured

Explanation

Question 20 of 30

1

The operatins team uses a field on account called "Delinguency Status" to indicate when an account is behind on payment. This field should be visible to only the following users"
- the entire finance team
-all sales managers
-2 named users of the 75 sales reps
-what is the best way to implement this scenario?

Select one or more of the following:

grant field-level visibility to the Delinquency Status field to the finance team and sales manager profiles. Grant field-level visibility to the Delinquency Status field to the two sales reps via permission set.
grant field-level visibility to the Delinquency Status field to the finance team, sales manager, and sales rep profiles
grant field-level visibility to the Delinquency Status to the finance team, sales manager, and sales reps via role
grant field-level visibility to the Delinquency Status field t the finance team, sales manager, and sales reps via permission set

Explanation

Question 21 of 30

1

What is a capability of Salesforce Knowledge? Choose 2 answers

Select one or more of the following:

knowledge allows an organization to share articles with partner portal users
knowledge only allows a single article type across all data categories
knowledge uses data categories and roles to make articles visible to the specific users
knowledge automatically creates a solution for each new article

Explanation

Question 22 of 30

1

*** A user profile has login hour restrictions set to Monday through Friday, 8am to 5pm. The user logged in at 4:30pm on Tuesday and it is now 5:01pm. Which behavior of the application should the user expect?

Select one or more of the following:

the user will be able to continue working but will be unable to start any new sessions
the user will be logged out and any unsaved work in process will be lost
the user will be logged out and unsaved work in process will be saved
the user will be able to continue working and start new sessions

Explanation

Question 23 of 30

1

What standard object has a one-to-many relationship with the account object? Choose 3 answers

Select one or more of the following:

campaign
lead
case
contact
opportunity

Explanation

Question 24 of 30

1

"New meeting request" button has up to _ different time proposals (of which you can select ; show you what everyone else has chosen; _ use for people even if they don't have Salesforce.

Select one or more of the following:

five, one doesn't, can
five, one, does, can

Explanation

Question 25 of 30

1

_allows you to backup files...if you have or higher, can do it_(every_days); if lower, can do it _(everydays)

Select one or more of the following:

data export services; enterprise, weekly, 6; monthly, 28
data export service; enterprise, daily, 6; monthly, 28
data export service; enterprise, weekly, 1; monthly, 28

Explanation

Question 26 of 30

1

Which statement about chatter posts and comments are true? Choose 2 answers

Select one or more of the following:

posts to a user's profile can be made private by clicking the icon
posts to a user's profile are hidden from anyone below that user in the role hierarchy
updates to the chatter feed on a record are only visible to users with access to the record
posts made to a user's profile are visible to all users in the organization

Explanation

Question 27 of 30

1

Even in a custom report type, CANNOT rename columns?

Select one of the following:

True
False

Explanation

Question 28 of 30

1

Which dashboard component can display data from the summary rows of reports? (pick 2)

Select one or more of the following:

metric
table
chart
gauge

Explanation

Question 29 of 30

1

Universal Container wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should a system admin meet this requirement? Choose 2 answers

	Created by Brianne Wright about 8 years ago

	Copied by Joseph Deans almost 8 years ago

ADM 201 Salesforce ADM 201 Quiz on Salesforce Admin 201 Exam Chunk 1 (1-30), created by Joseph Deans on 06/01/2017.

Salesforce Admin 201 Exam Chunk 1 (1-30)

Question 1 of 30

What can be modified on standard object fields? Choose 3 answers

Select one or more of the following:

Explanation

Question 2 of 30

***The sales operations team at Universal Containers needs to be able to read, edit, delete, and transfer all records owned by sales representatives. How can a system admin meet this requirement?

Select one or more of the following:

Explanation

Question 3 of 30

How can a sales user relate an opportunity to a campaign? Choose 2 answers

Select one or more of the following:

Explanation

Question 4 of 30

Criteria-based sharing rules can be created for which objects? Choose 3 answers

Select one or more of the following:

Explanation

Question 5 of 30

What must a system admin consider when setting up the running user for a dashboard? Choose 2 answers

Select one or more of the following:

Explanation

Question 6 of 30

How can a system admin add users to a Salesforce organization using chatter free? Choose 2 answers

Select one or more of the following:

Explanation

Question 7 of 30

A custom Report Type can go 4 levels deep

Select one of the following:

Explanation

Question 8 of 30

Which privilege can be granted to members of a content library (workspace) without modifying user permissions? Choose 2 answers

Select one or more of the following:

Explanation

Question 9 of 30

Select one or more of the following:

Explanation

Question 10 of 30

What can be done with a workflow field update action? Choose 2 answers

Select one or more of the following:

Explanation

Question 11 of 30

A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?

Select one or more of the following:

Explanation

Question 12 of 30

Which has the de-dup tool?

Select one or more of the following:

Explanation

Question 13 of 30

What will happen when a user attempts to log into Salesforce from an IP address that is outside the login IP range on the User's profile within the organization-wide trusted IP range?

Select one or more of the following:

Explanation

Question 14 of 30

if two objects have parent-child relationship, how can a user access the child record from the parent record?

Select one or more of the following:

Explanation

Question 15 of 30

The marketing team at Universal Containers uses a web-to-lead form to capture leads from its website and a lead-assignment rule assigns the leads to the appropriate sales representatives. How can a system admin ensure that all leads are handled even when they do not meet the assignment criteria?

Select one or more of the following:

Explanation

Question 16 of 30

Universal Containers uses a custom field on the Account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. What feature should a system admin use to meet this requirement?

Select one or more of the following:

Explanation

Question 17 of 30

What does Salesforce authenticate before allowing a user to log in through the user interface? Choose 3 answers

Select one or more of the following:

Explanation

Question 18 of 30

Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts___storage, while the Powerpoint deck impacts ___storage.

Select one or more of the following:

Explanation

Question 19 of 30

Mary is a sales rep that travels extensively. She states that she consistently uses the same web browser on the same laptop, yet is still frequently prompted for computer activation. What could cause this to happen?

Select one or more of the following:

Explanation

Question 20 of 30

Select one or more of the following:

Explanation

Dan creates an opportunity record and then associates a Powerpoint deck to the opportunity via Chatter. The opportunity record impacts_storage, while the Powerpoint deck impacts _storage.

"New meeting request" button has up to _ different time proposals (of which you can select ; show you what everyone else has chosen; _ use for people even if they don't have Salesforce.

_allows you to backup files...if you have or higher, can do it_(every_days); if lower, can do it _(everydays)