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Quiz on Marketing Chapter 13 Study Guide, created by LeAnn Hodges on 14/03/2017.

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Marketing Chapter 13 Study Guide

Question 1 of 53

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is the most challenging and complex part of marketing.

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Question 2 of 53

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For most products, distribution accounts for about percent of total marketing costs.

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Question 3 of 53

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Distribution is one of the and parts of marketing.

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Question 4 of 53

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Because a free enterprise economy is based on the matching of , distribution is essential to the effectiveness of free enterprise.

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Question 5 of 53

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Distribution as a part of the marketing mix involves used to make the product available to customers.

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Question 6 of 53

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The success of a product or a business is usually influenced by many other .

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Question 7 of 53

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A producer has to be concerned about where the product is produced, and where it will be .

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Question 8 of 53

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The oldest and most basic part of marketing is .

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Question 9 of 53

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The amount of satisfaction a consumer receives from the consumption of a particular product or service is .

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Question 10 of 53

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Businesses that apply the marketing concept will fail if each company involved in distribution does not follow the

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Question 11 of 53

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All of the following are distribution decisions except

Select one of the following:

  • When will each activity occur?

  • What characteristics of the product or service will affect distribution?

  • Who is responsible for planning and managing the distribution process?

  • What aspects of the distibution process will be described in promotional efforts?

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Question 12 of 53

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All products and services require a .

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Question 13 of 53

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What producers develop and what customers need often

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Question 14 of 53

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A accumulates products from a number of manufacturers and makes them available in one location to give consumers adequate choice and variety.

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Question 15 of 53

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A channel of distribution is necessary to move the from the place where it is produced to the place where it will be consumed.

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Question 16 of 53

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Most businesses sell their products to a number of customers who purchase the quantity they need for personal consumption.

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Question 17 of 53

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A is most often selected when consumers are located in a small geographic area.

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Question 18 of 53

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Channel management is most effective when members work .

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Question 19 of 53

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When products and services are exchanged, they move through a

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Question 20 of 53

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In the exchange between each channel member may be responsible for completing some of the marketing functions in addition to distribution.

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Question 21 of 53

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Managing a channel of distribution is the responsibility of the .

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Question 22 of 53

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The technology that allows for the efficient exchange of information among departments in a company is known as .

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Question 23 of 53

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The can be shifted or shared, but they cannot be eliminated in a channel of distribution.

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Question 24 of 53

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Wholesalers do not work as frequently with as they do with manufacturers and retailers.

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Question 25 of 53

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The advantage of is that they can sometimes complete the distribution activities at a lower cost than either manufacturers or retailers.

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Question 26 of 53

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accumulate the products of many manufacturers, develop appropriate assortments for their customers, and distribute products to them.

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Question 27 of 53

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Small and medium-sized businesses use wholesalers because they need effective methods to compete with large businesses.

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Question 28 of 53

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Export and import firms are examples of

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Question 29 of 53

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Wholesalers can use technology to provide services to their customers.

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Question 30 of 53

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A wholesaler becomes part of a channel of distribution when

Select one of the following:

  • there are too many retailers for a manufacturer to serve efficiently

  • a retailer works with a large number of producers

  • the wholesaler is able to complete a large number of marketing tasks that manufacturers or retailers do not want to perform

  • all of the above

Explanation

Question 31 of 53

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A wholesale member club targets

Select one of the following:

  • small businesses

  • employees of large businesses and organizations

  • individual consumers

  • all of the above

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Question 32 of 53

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Wholesale businesses owned by producers or retailers to provide distribution services to members are known as

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Question 33 of 53

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Primary customers of are individuals purchasing to meet their own needs.

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Question 34 of 53

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Retailers purchase products from

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Question 35 of 53

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store large amounts of inventory of products so customers will have a variety of product choices and ready availability if they decide to purchase.

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Question 36 of 53

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offer a wide variety of choices from many product categories.

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Question 37 of 53

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Businesses that offer services as their primary business are considered to be

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Question 38 of 53

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involves selling directly to the consumer at home rather than requiring the consumer to travel to a store.

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Question 39 of 53

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Because retailers must appeal to all types of consumers, they try to the amount of technology used in the business.

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Question 40 of 53

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An important way of categorizing retailers is by the types of offered.

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Question 41 of 53

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The owner of a franchise that develops a basic business plan and operating procedures for the business is the .

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Question 42 of 53

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The elements of the shopping environment that are appealing to customers, attract them to a store, and encourage them to buy are known as

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Question 43 of 53

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Retailers offering products from on merchandise category or closely related items are

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Question 44 of 53

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Another name for physical distribution is

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Question 45 of 53

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Physical distribution includes transportation, storage, and as the product moves through the channel of distribution.

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Question 46 of 53

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Products are often grouped into large units for and then divided into smaller units for display, sale, storage, or use.

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Question 47 of 53

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are particularly useful for carrying a large quantity of heavy, bulky, products that need to be delivered quickly.

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Question 48 of 53

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is the best choice for delivering products long distances rapidly.

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Question 49 of 53

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are expensive to construct and can be difficult to maintain.

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Question 50 of 53

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Most products are delivered from the manufacturer to the final customer using .

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Question 51 of 53

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An should identify how much of each product is being sold and how rapidly.

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Question 52 of 53

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The most flexible major transportation method is

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Question 53 of 53

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A facility used to accumulate products from several sources and then regroup, repackage, and send them as quickly as possible to the locations where they will be used is a

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