Rory Coverdale
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Year 12 Economics and Business Quiz on Quiz- Operations strategies, created by Rory Coverdale on 15/03/2017.

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Rory Coverdale
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Quiz- Operations strategies

Question 1 of 34

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Supply chain management is managing all of the activities required to , as well as how they move through the production process and how they are delivered to customers.

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Question 2 of 34

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Planning and controlling the movement and storage of inputs and outputs is an activity of supply chain management called

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Question 3 of 34

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Buying, selling and receiving payment for goods and services over the internet is , a subheading of supply chain management..

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Question 4 of 34

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A business uses the best supplier possible in supply chain management, regardless of their location. This is called .

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Question 5 of 34

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are goals a business sets for what they hope to achieve so that it is easier to decide what strategy they should use.

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Question 6 of 34

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A business needs to set an objective for its output, known as . This doesn't necessarily mean the best possible, as it needs to be weighed up against the .

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Question 7 of 34

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Some businesses have an emphasis on how long the production process takes, and so will use as a performance objective.

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Question 8 of 34

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Businesses may aim to have a reputation of having a reliable and consistent product, so they will have as a performance objective.

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Question 9 of 34

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A performance objective may be to adapt quickly to changes, so the business would be aiming for .

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Question 10 of 34

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A performance objective could be to make individualised products to meet the customer's specific needs, which is .

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Question 11 of 34

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A business may aim to minimise the expenses in the production process, which is the performance objective of .

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Question 12 of 34

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A business may outsource, which is using a third party to carry out . This allows a business to focus more on other things, but they do lose control of that area and they may have if the third party is a sweatshop due to CSR.

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Question 13 of 34

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A business may choose not to make improvements because they need to .

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Question 14 of 34

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A business may resist change because of the of employee redundancy and new equipment

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Question 15 of 34

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A business may have resistance to change because they are comfortable with the way operations are carried out, and reluctant to change it, which is known as .

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Question 16 of 34

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A business can improve its operations, eg by producing higher technology products, by using .

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Question 17 of 34

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Improvement of operations and a competitive advantage can be given by (the latest), but it is expensive (purchasing, training, redundancy etc) and may not do what is expected.

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Question 18 of 34

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Currently existing technology is known as . It is cheaper to implement and businesses are more able to research how it may be used to improve operations.

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Question 19 of 34

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Managing raw materials, works in progress and finished products as they go into the business, through the production process and to customers is known as .

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Question 20 of 34

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If inventory will deteriorate or does not change over time, the business will use to manage inventory.

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Question 21 of 34

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If the inventory won't deteriorate, the business will sell its oldest items first, commonly known as .

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Question 22 of 34

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When just the right amount of raw materials arrive at the business as needed, this is known as .

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Question 23 of 34

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Businesses who use good/service differentiation will need to use the strategy of , which will allow them to provide something which their customers do not have and create a competitive advantage.

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Question 24 of 34

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If a business enters the global business environment, they will have to alter their operations due to .

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Question 25 of 34

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A global business may use to source its goods, which is using the best source possible for inputs regardless of their location.

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Question 26 of 34

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As a business goes global, it will expand its output which leads to a reduction in costs due to .

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Question 27 of 34

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Monitoring the global business environment to provide ways to improve the business' operations is called .

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Question 28 of 34

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A business intentionally invests money for the purpose of gaining new knowledge or creating new ideas is called and .

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Question 29 of 34

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A business must make the best product at the cost the business is willing to pay. Ensuring that the product is good is called .

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Question 30 of 34

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Checks along the production process and at the end is the quality.

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Question 31 of 34

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Establishing procedures to ensure the end result will meet expected quality is the quality.

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Question 32 of 34

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A business may look for way to improve the production process regardless of how good it is, known as quality .

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Question 33 of 34

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Finding businesses who are the leaders in their field and doing operations the way they do is .

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Question 34 of 34

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Looking at each step of the operations process and seeing how it can be done better is a type of quality improvement known as .

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