william Hoover
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Iahcsmm Sterile Processing (CHL Exam) Quiz on CHL Chapter 7 Quiz , created by william Hoover on 03/05/2017.

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william Hoover
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CHL Chapter 7 Quiz

Question 1 of 10

1

Coaching can _________ work-related stress

Select one of the following:

  • Increase

  • Reduce

Explanation

Question 2 of 10

1

A type of leader who prefers to make decisions and resolve problems without input from affected staff members

Select one of the following:

  • Bureaucratic

  • Autocratic

  • Laissez-faire

  • Coach

Explanation

Question 3 of 10

1

Coaching can only be successful where there is trust between the manager and staff members

Select one of the following:

  • True

  • False

Explanation

Question 4 of 10

1

A formal or informal relationship in which an experienced staff member provides advice and counsel to a less-experienced staff member

Select one of the following:

  • Training

  • Mentoring

  • Managing

  • Preceptoring

Explanation

Question 5 of 10

1

An abstract idea about what the healthcare facility or the Central Service department would be like if it was ideal

Select one of the following:

  • Performance Improvement Plan

  • Strategic Goal

  • Vision

  • Mission

Explanation

Question 6 of 10

1

An inner drive toward an emotionally pleasurable experience in which one accepts responsibility for the outcomes

Select one of the following:

  • Motivation (intrinsic)

  • Motivation (extrinsic)

  • Ambition

  • Determination

Explanation

Question 7 of 10

1

A type of social ability that allows persons to monitor their and others emotions, to discriminate among them, and to use the information to guide their own thinking and behavior

Select one of the following:

  • Intuition

  • Empathy

  • Emotional Intelligence

  • Environmental Intuitiveness

Explanation

Question 8 of 10

1

The act of granting authority to employees to make key decisions withing the employees areas of responsibility

Select one of the following:

  • Delegation

  • Empowerment

  • Competency-based Direction

  • Laissez-Faire

Explanation

Question 9 of 10

1

Leaders who practice this type of leadership place empahasis on the enforcement of policies, procedures, and rules

Select one of the following:

  • Bureaucratic

  • Autocratic

  • Transformational

  • Democratic

Explanation

Question 10 of 10

1

These leaders create a vision, constantly promote it to their staff members, and use it to determine the best courses of action

Select one of the following:

  • Democratic

  • Empowering

  • Transformational

  • Autocratic

Explanation