william Hoover
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Iahcsmm Sterile Processing (CHL Exam) Quiz on CHL Chapter 14 Quiz, created by william Hoover on 10/05/2017.

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william Hoover
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CHL Chapter 14 Quiz

Question 1 of 10

1

Refers to studying your own facility's or department's process's to identify possibilities for improvement

Select one of the following:

  • External Bench-marking

  • Internal Bench-marking

  • Internal Best Practice

  • External Best Practice

Explanation

Question 2 of 10

1

The process of using a computer input device to load information from bar codes directly into a computer system

Select one of the following:

  • Optical Scanning

  • RFID

  • Data Load Input

  • EDI

Explanation

Question 3 of 10

1

Numerous machine readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters, and other symbols to identify a product

Select one of the following:

  • Dot Matrix

  • Optical Scan

  • Data Code

  • Bar Code

Explanation

Question 4 of 10

1

External bench-marking roadblocks include all of the following EXCEPT

Select one of the following:

  • Varying scopes of service

  • Misconceptions about service

  • Administrators Misconceptions

  • Lack of computer technology

Explanation

Question 5 of 10

1

To identify and analyze best practices to discover areas of and processes for performance improvement

Select one of the following:

  • Performance Reviews

  • Bench-marking

  • Performance Improvements

  • Indicator Reviews

Explanation

Question 6 of 10

1

All bench-marking process's are helpful for CS departments

Select one of the following:

  • True

  • False

Explanation

Question 7 of 10

1

For bench-marking purposes most CS departments are similar enough to make comparisons

Select one of the following:

  • True

  • False

Explanation

Question 8 of 10

1

Bench-marking assessments can be useful to CS leaders for several reasons including all of the following EXCEPT

Select one of the following:

  • Measure current levels of performance within the department

  • Assess quality in efforts to reduce defects

  • Justify a budget increase

  • Train new and existing employees

Explanation

Question 9 of 10

1

Internal benchmarks do not provide the insights necessary to identify the need for specific changes

Select one of the following:

  • True

  • False

Explanation

Question 10 of 10

1

Activities or procedures that have been successful in another situation and that might be the best way to do something in one's own organization

Select one of the following:

  • Best Practices

  • Current Benchmarks

  • Bench-marking Indicators

  • Networking Comparisons

Explanation