lady acuna
Quiz by , created more than 1 year ago

Human Resources Quiz on Human Resources Exam , created by lady acuna on 16/06/2017.

57
3
0
lady acuna
Created by lady acuna over 7 years ago
Close

Human Resources Exam

Question 1 of 100

1

There are many laws and regulations that affect both HRM practices and the employment relationship

Select one of the following:

  • True
  • False

Explanation

Question 2 of 100

1

HRM is responsible for people-related issues as well as employment related legal compliance

Select one of the following:

  • True
  • False

Explanation

Question 3 of 100

1

Aligning the HRM strategy, policies, and activities with the business strategy is essential to effective HRM

Select one of the following:

  • True
  • False

Explanation

Question 4 of 100

1

Line managers are usually part of the HR Department

Select one of the following:

  • True
  • False

Explanation

Question 5 of 100

1

Competitive advantages involves a company making products and services different enough that consumers will pay more for them
a. True

Select one of the following:

  • True
  • False

Explanation

Question 6 of 100

1

Each company has a different way of managing its employees that is most appropriate given its unique context

Select one of the following:

  • True
  • False

Explanation

Question 7 of 100

1

At any point in time, some parts of an organization may be facing a shortage of employee talent, while others may have a surplus

Select one of the following:

  • True
  • False

Explanation

Question 8 of 100

1

Employment laws have limited effect on HR practices in the United States

Select one of the following:

  • True
  • False

Explanation

Question 9 of 100

1

Organizational cultural has little effect on how employees operate on day o day basis

Select one of the following:

  • True
  • False

Explanation

Question 10 of 100

1

Managing virtual teams is more challenging than physically Co-located T.

Select one of the following:

  • True
  • False

Explanation

Question 11 of 100

1

In today’s era, contingent labor is a growing segment in the workforce composition. Which of the following are not considered to be contingent laborers

Select one of the following:

  • Contractors

  • Contingent Laborers

  • Outsourced Employees

  • Full time workers

Explanation

Question 12 of 100

1

Which of the following is a benefit that is not mandated by law

Select one of the following:

  • Social Security

  • Worker’s Compensation

  • Paid time off

  • Family and Medical Leave

Explanation

Question 13 of 100

1

Ryan is expanding his business into another countries. He has a computer and has access to people across the world. As he expands his business, ____ is likely to become a central component to his business strategy

Select one of the following:

  • Technology

  • Offshoring

  • Globalization

  • Outsourcing

Explanation

Question 14 of 100

1

Hiring an external vendor for a task rather than doing it internally is called

Select one of the following:

  • Outsourcing

  • Insourcing

  • Resourcing

  • Telesourcing

Explanation

Question 15 of 100

1

Which HRM function helps in improving an organization’s overall capability to meet changing business needs by developing its employee skills

Select one of the following:

  • Recruiting

  • Hiring

  • Managing

  • Training

Explanation

Question 16 of 100

1

Staffing, Performance management, training, and development, and compensation, and benefits are function of

Select one of the following:

  • Human Resources Management

  • Strategic Planning Management

  • International Relation Management

  • Employee Changes Management

Explanation

Question 17 of 100

1

Which Primary HR activity ensures that employees have the necessary knowledge, skills and abilities to effectively perform their task and duties

Select one of the following:

  • Managing employee attitudes and behaviors

  • Managing Employee Competencies

  • Work Design

  • Workforce Planning

Explanation

Question 18 of 100

1

What type of management involves- aligning employees objective and behaviors with firm’s goals and strategies, assessing, employee past and current behavior and providing suggestions for improvement

Select one of the following:

  • Change Management

  • Performance Management

  • Strategic Management

  • Succession Management

Explanation

Question 19 of 100

1

One of the HR Practices under managing employee attitudes and behaviors is

Select one of the following:

  • Recruitment and Selection

  • Training and Development

  • Workforce Planning

  • Performance Management

Explanation

Question 20 of 100

1

20. Making sure that the HR practices and activities address the HR challenges that organizations face is referred to as

Select one of the following:

  • Internal Alignment

  • External Alignment

  • Environmental Influences

  • Organizational Demands

Explanation

Question 21 of 100

1

Even the best HR practices if implemented poorly or incorrectly may cause more harm than good

Select one of the following:

  • True
  • False

Explanation

Question 22 of 100

1

HR internal alignment is more important than aligning HR activities and practices with the environmental influences.

Select one of the following:

  • True
  • False

Explanation

Question 23 of 100

1

A business strategy is how an organization will compete in a particular market.

Select one of the following:

  • True
  • False

Explanation

Question 24 of 100

1

Culture and HRM work together to influence employees’ performance and behaviors.

Select one of the following:

  • True
  • False

Explanation

Question 25 of 100

1

Perceptions of the processes used to make employment decisions, allocate rewards or resolve disputes is called distributive justice

Select one of the following:

  • True
  • False

Explanation

Question 26 of 100

1

Telecommuting employees are required to work the traditional 9:00 AM -5:00 PM job timings

Select one of the following:

  • True
  • False

Explanation

Question 27 of 100

1

Ethics is the standard of moral behaviors that defines socially acceptable behaviors that are right as opposed to being wrong.

Select one of the following:

  • True
  • False

Explanation

Question 28 of 100

1

It is usually quite clear to employees when ethics are being violated in an organization. Therefore, organizations do not need an articulated code of ethics.

Select one of the following:

  • True
  • False

Explanation

Question 29 of 100

1

In the U.S and other western countries, the workforce is aging due to low fertility rates.

Select one of the following:

  • True
  • False

Explanation

Question 30 of 100

1

Small organizations usually have more resources, which enable them to offer better salaries than large organizations.

Select one of the following:

  • True
  • False

Explanation

Question 31 of 100

1

All of the following are organizational demands except

Select one of the following:

  • Organizational Characteristics

  • Technology

  • Organizational Culture

Explanation

Question 32 of 100

1

cost leadership strategy focuses on

Select one of the following:

  • Running the organization efficiently.

  • Employee creativity.

  • Collaboration with competitors to lower costs.

  • Having a wide focus for employees to reduce labor cost.

Explanation

Question 33 of 100

1

What are the four broad types of organizational culture?

Select one of the following:

  • Administrative, Bureaucratic, Consensual, Competitive

  • Entrepreneurial, Bureaucratic, Consensual, Competitive

  • Administrative, Bureaucratic, Consensual, Directorial

  • Entrepreneurial, Bureaucratic, Consensual, Directorial

Explanation

Question 34 of 100

1

A psychological contract

Select one of the following:

  • Describes how employees should be paid.

  • Is the perceived obligation that employees believe their employers owe them.

  • Is the perceptions that managers have about their employees.

  • Is the rational side of how employees view the relationship with their company.

Explanation

Question 35 of 100

1

hich of the following statements best explains the term “labor force”?

Select one of the following:

  • All the permanent employees of an organization

  • All the people willing and able to work in a particular country

  • All the people who have contracts to work at the company

  • All the adult members of a population

Explanation

Question 36 of 100

1

Though Ford Motors standardizes its products across countries, it also tries to adapt to each country’s customer preferences. This strategy is an example of a _____________________.

Select one of the following:

  • Domestic strategy.

  • Global strategy.

  • Transnational strategy.

  • Multinational strategy.

Explanation

Question 37 of 100

1

What is it called when companies show concern for the common good and the value of human dignity?

Select one of the following:

  • Corporate Social Accountability.

  • Corporate Social Responsibility.

  • Community Social Responsibility.

  • Community Social Accountability.

Explanation

Question 38 of 100

1

What is causing an increasing trend of diversity?

Select one of the following:

  • Retired workers are rejoining the labor force.

  • More women are joining the labor force.

  • Increase in immigration to the United States.

  • All of the above.

Explanation

Question 39 of 100

1

Which dimension describes the degree to which people in a country prefer to act as individuals or as members of groups?

Select one of the following:

  • Individualism/Collectivism.

  • Power Distance (high/low)

  • Uncertainty avoidance (high/low)

  • Masculinity/Femininity

Explanation

Question 40 of 100

1

Smaller organizations tend to have

Select one of the following:

  • Flexible job descriptions as compared to larger organizations.

  • Abundance of resources as compared to larger organizations.

  • High formality of the HR function as compared to larger organizations.

  • Competitive salaries and benefits as compared to larger organizations.

Explanation

Question 41 of 100

1

Emplo\yment laws and regulations exist because organizations typically have more power than employees do.

Select one of the following:

  • True
  • False

Explanation

Question 42 of 100

1

The EEOC is responsible for developing guidelines and overseeing compliance with executive orders.

Select one of the following:

  • True
  • False

Explanation

Question 43 of 100

1

National origin and disability can never be used as BFOQs.

Select one of the following:

  • True
  • False

Explanation

Question 44 of 100

1

The Equal Pay Act allows for difference in pay because of different levels of performance.

Select one of the following:

  • True
  • False

Explanation

Question 45 of 100

1

Reasonable accommodation means that an employer is required to take reasonable steps to accommodate a disability, unless it would cause undue hardship to the employer.

Select one of the following:

  • True
  • False

Explanation

Question 46 of 100

1

Disparate treatment occurs if an organization makes an employment decision based on the applicant’s race, religion, national origin, color, sex, disability, or age were different.

Select one of the following:

  • True
  • False

Explanation

Question 47 of 100

1

U.S. residents working abroad for a U.S. company are not covered by Title VII of the Civil Rights Act.

Select one of the following:

  • True
  • False

Explanation

Question 48 of 100

1

Affirmative action requires that employers establish hiring goals to reach predefined quotas of various demographic groups, and then provide evidence that they met those goals.

Select one of the following:

  • True
  • False

Explanation

Question 49 of 100

1

Companies use the INS Form I-9 to document that their employees have a legal right to work in the United States.

Select one of the following:

  • True
  • False

Explanation

Question 50 of 100

1

50. Under employment-at-will, an employee has a right to quit his/her job at any point in time and employers has the right to terminate an employee for no reason or any reaso

Select one of the following:

  • True
  • False

Explanation

Question 51 of 100

1

Employment decisions/ actions that are not job-related, objective or merit-based are considered to be __________ discrimination.

Select one of the following:

  • Power.

  • Authoritative.

  • Rational.

  • Unfair

Explanation

Question 52 of 100

1

What does EEO stand for?

Select one of the following:

  • Equivalent Employment Opportunity

  • Equal Employment Operation

  • Equal Employment Opportunity

  • Equivalent Employment Operation

Explanation

Question 53 of 100

1

Janice, Ian, Peter, and Andrew all applied for a job as the Maintenance Supervisor at a manufacturing plant. Janice had the most experience and met all of the qualifications for the job. However, she was turned down for the job. Peter, who had three years’ lesser experience than Janice was hired. Janice can make a prima facie case of

Select one of the following:

  • Disparate Treatment.

  • Disparate Impact.

  • Hostile Environment.

  • Sexual Harassment.

Explanation

Question 54 of 100

1

An example of disparate (adverse) impact would be

Select one of the following:

  • Hiring only women without children when men with and without children are hired.

  • Refusing to promote a male employee because the hiring manager thinks that his mannerisms are too feminine and would turn off his male clients and cohorts

  • Using a selection test that always results in only men being selected for the job.

  • Using a selection test that results in considerably more men being selected than women.

Explanation

Question 55 of 100

1

Over the past six months, Omar was being subjected to frequent comments about his religion by his co-workers. He had asked them to stop and even reported them to his supervisor (who did nothing). Omar is experiencing a _______________________________ work situation.

Select one of the following:

  • Disparate Impact

  • Hostile Environment

  • Retaliation

  • Mixed Motive

Explanation

Question 56 of 100

1

Which act guarantee equal opportunity for individuals with disabilities or perceived as having disabilities?

Select one of the following:

  • National Labor Relations Act of 1935

  • Fair Labor Standards Act of 1938

  • Equal Pay Act of 1963

  • The Americans with Disabilities Act (ADA) of 1990

Explanation

Question 57 of 100

1

Resolving EEO complaints by using an arbitrator or mediator is known as

Select one of the following:

  • Alternative Labor Resolution

  • Equal Opportunity Conciliation Compliance

  • Federal Complaint Compliance

  • Alternative Dispute Resolution

Explanation

Question 58 of 100

1

White firefighters in Boston claim that minorities with lower than minimum required test scores were hired. They are charging that they have been the victims of discrimination. This type of discrimination is known as

Select one of the following:

  • Reverse Discrimination

  • Disparate Selection Discrimination

  • Reverse Preference Discrimination

  • No type of discrimination addresses this issue

Explanation

Question 59 of 100

1

Jorge has worked for a company for five years as a full time employee. He and his wife are adopting a child. Your company has 80 employees in the location where Jorge works. Under the Family and Medical Leave Act, Jorge is eligible for

Select one of the following:

  • Leave only if you have a specific company policy that provides leave for adoptions.

  • Up to 12 weeks of unpaid leave if he requests prior approval.

  • Up to 12 weeks of paid leave if he requests prior approval.

  • Leave only if he has unused vacation and sick days.

Explanation

Question 60 of 100

1

An employer has fired John after two months of his absence. His absence was due to his recall to serve in the National Guard for at least six months. The employer might have violated which of the following acts?

Select one of the following:

  • Uniformed Services Employment and Reemployment Act

  • Fair Labor Standards Act

  • Family and Medical Leave Act

  • Vietnam Era Veterans Readjustment Assistance Act

Explanation

Question 61 of 100

1

When designing a job, it is important to consider how the job will add value to the organization’s processes.

Select one of the following:

  • True
  • False

Explanation

Question 62 of 100

1

In most companies, motivational and efficient job designs can be maximized simultaneously.

Select one of the following:

  • True
  • False

Explanation

Question 63 of 100

1

Cross-training is training employees in more than one job, in other words to build multiple skills.

Select one of the following:

  • True
  • False

Explanation

Question 64 of 100

1

Job descriptions are contained in the job specifications

Select one of the following:

  • True
  • False

Explanation

Question 65 of 100

1

The primary goal of conducting a job analysis exercise is to identify the performance expectations in the job and the specific competencies that are necessary for effective performance.

Select one of the following:

  • True
  • False

Explanation

Question 66 of 100

1

The Position Analysis Questionnaire focuses on the functional categories that are applicable to all jobs.

Select one of the following:

  • True
  • False

Explanation

Question 67 of 100

1

Flextime is the term used to describe the time in which employees could pursue non job-related projects.

Select one of the following:

  • True
  • False

Explanation

Question 68 of 100

1

Telecommuting is becoming less common as some major organizations are abandoning this employment practice.

Select one of the following:

  • True
  • False

Explanation

Question 69 of 100

1

In developed countries, companies experience success by implementing the motivational tactics during job design.

Select one of the following:

  • True
  • False

Explanation

Question 70 of 100

1

Employee stress at any level is never a good thing.

Select one of the following:

  • True
  • False

Explanation

Question 71 of 100

1

___________ is the process of determining the tasks and responsibilities that employees in a particular job are expected to perform, as well as how they need to interact with their coworkers to realize these contributions.

Select one of the following:

  • Job Analysis

  • Job Design

  • Job Characteristics

  • Job Specialization

Explanation

Question 72 of 100

1

Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low?

Select one of the following:

  • Skill Variety

  • Task Significance

  • Task Identity

  • Autonomy

Explanation

Question 73 of 100

1

The efficiency approach for job design focuses on

Select one of the following:

  • Simplifying job tasks

  • Motivating employees

  • Increasing autonomy at the job

  • Increasing the variety of skills needed for a job

Explanation

Question 74 of 100

1

____________ builds on the job characteristics's model dimension of ______________ to modify the job itself.

Select one of the following:

  • Job enrichment, Feedback

  • Empowerment, Autonomy

  • Empowerment, Task Identity

  • Job Enrichment, Autonomy

Explanation

Question 75 of 100

1

__________ is the degree to which the job entails a variety of activities, enabling the worker to use different skills and talents.

Select one of the following:

  • Task Significance

  • Skill Variety

  • Task Identity

  • Autonomy

Explanation

Question 76 of 100

1

_________ teams are usually made up of different members from all over the organization. Their specific task is to address a problem or solve a particular business issue.

Select one of the following:

  • Parallel

  • Work

  • Virtual

  • Self-managed

Explanation

Question 77 of 100

1

A __________ is a written description of the duties and responsibilities of the job itself.

Select one of the following:

  • Job Description

  • Task Analysis

  • Job Task

  • Task Statement

Explanation

Question 78 of 100

1

If you are creating a new job and do not want to start from scratch, the best source of information to use at early stages of the job analysis would be

Select one of the following:

  • Observation and diaries

  • Interviews

  • Questionnaires

  • O*NET

Explanation

Question 79 of 100

1

Companies that focus on autonomy and empowerment are likely pursuing a(n)

Select one of the following:

  • Cost-leadership Strategy

  • Differentiation Strategy

  • Productivity Strategy

  • Balanced approach of cost-leadership, differentiation, and productivity strategies

Explanation

Question 80 of 100

1

From a legal perspective, especially considering the Americans with Disabilities Act, it is critical that one outcome of job analysis is

Select one of the following:

  • The identification of all duties to be performed for success on the job.

  • The identification of marginal duties to ensure that candidates can do most of, not all, the duties

  • The identification of marginal duties to make sure they are not included in the job description

  • The identification of the essential duties to ensure that candidates can do those particular duties

Explanation

Question 81 of 100

1

Labor shortage is when the supply of labor is greater than the demand

Select one of the following:

  • True
  • False

Explanation

Question 82 of 100

1

The labor supply is the number and types of employees the company needs to meet its current and future strategic objectives

Select one of the following:

  • True
  • False

Explanation

Question 83 of 100

1

A transition matrix can be useful in preparing workforce demands for the future.

Select one of the following:

  • True
  • False

Explanation

Question 84 of 100

1

The goal of succession management is to have an effective pipeline of qualified people, especially for key jobs.

Select one of the following:

  • True
  • False

Explanation

Question 85 of 100

1

It is usually beneficial to hire older workers since they need no training

Select one of the following:

  • True
  • False

Explanation

Question 86 of 100

1

Technology has led to both - an increase and a decrease in the level of skills needed to perform new jobs.

Select one of the following:

  • True
  • False

Explanation

Question 87 of 100

1

There is not a wide variance in unemployment rates in different countries, as most companies are global.

Select one of the following:

  • True
  • False

Explanation

Question 88 of 100

1

It is clear when workers are employees and not independent contractors

Select one of the following:

  • True
  • False

Explanation

Question 89 of 100

1

When an employer discharges an employee due to poor performance, misconduct or reorganization, it is called voluntary turnover.

Select one of the following:

  • True
  • False

Explanation

Question 90 of 100

1

A tactic to address labor shortage is outsourcing, which involves transferring work such as payroll, cafeteria and maintenance to other companies.

Select one of the following:

  • True
  • False

Explanation

Question 91 of 100

1

______________ can help organizations in planning potential replacements for higher positions and identifying skills needed for success at these positions

Select one of the following:

  • Transfer Plans

  • Succession Plans

  • Transition Matrices

  • Replacement Plans

Explanation

Question 92 of 100

1

92. Using the transition matrix below, what is the labor surplus or labor shortage of supervisors to maintain the 2015 levels?
2016
2015 Manager Supervisor Employee exit
10 mangers 5 2 0 3
30 supervisors 5 20 0 5
100 employees 0 30 60 10

Select one of the following:

  • A surplus of 2 supervisors.

  • A surplus of 22 supervisors.

  • A shortage of 10 supervisors.

  • No shortage or surplus

Explanation

Question 93 of 100

1

Estimate the number of employees that will be needed in 2016 to achieve the productivity output, with the given productivity ratio. (Check values from the table below)

Year ProductivityOutput per month Number of Employees Productivity Ratio
2011 500 11 45.45
2012 550 11 50
2013 600 13 46.15
2014 600 12 50
2015 650 13 50
2016 (To be estimated) 700 ????? 50

Select one of the following:

  • The company will need 12 employees

  • The company will need 13 employees

  • The company will need 14 employees

  • The company will need 15 employees

Explanation

Question 94 of 100

1

To be prepared for a potential labor shortage, a company can increase its ________________, in order to have employees with multiple skills who can fill requisite areas within the company.

Select one of the following:

  • Numerical flexibility

  • Functional flexibility

  • Employee retention

  • Newly hired employees

Explanation

Question 95 of 100

1

Which of the following labor surplus tactics is likely to be the fastest in helping companies address their labor surplus needs?

Select one of the following:

  • Layoffs

  • Attrition

  • Hiring Freezes

  • Overtime work

Explanation

Question 96 of 100

1

Which piece of legislation states that - employees must be informed in advance when a plant is shutting down?

Select one of the following:

  • OFCCP

  • WARN

  • ADA

  • FMLA

Explanation

Question 97 of 100

1

Akean is classified as an independent contractor by the company he works for. He is not informed on - what or how to do his work. Which dimension is supported to illustrate that he is an independent contractor?

Select one of the following:

  • Behavioral control

  • Financial control

  • Contractual Relationship

  • All of the above

Explanation

Question 98 of 100

1

Employee movements include/s:

Select one of the following:

  • All of the above

  • Promotions

  • Transfers

  • Demotions

Explanation

Question 99 of 100

1

Which of the following can be categorized a tactic for labor shortage

Select one of the following:

  • Attrition

  • Early Retirement

  • Retention

  • Pay Reduction

Explanation

Question 100 of 100

1

Why do organizations conduct downsizing and layoffs?

Select one of the following:

  • Mergers & Acquisitions

  • Revenue or market share loss

  • New organizational structure

  • All of the Above

Explanation

Previous
Next