Victoria Jones
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SFDC App Builder (76-100)

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Connie Woolard
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Victoria Jones
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SFDC App Builder (76-100)

SFDC App Builder (76-100)

Question 1 of 25

1

Universal Systems require that some specific opportunities be collaborated on by multiple regional Sales Managers, so that they are closed efficiently. Collaborating on an opportunity is an adhoc decision taken by a regional sales manager, and there is no common criteria to determine such opportunities. What feature of Salesforce would help achieve this use case?

Select one of the following:

  • Progmatic Sharing

  • Manual SHaring

  • Roles

  • Sharing Rules

Explanation

Question 2 of 25

1

What is true regarding where actions are added?

Select one of the following:

  • Object specific actions are added to the global publisher layout

  • Global actions are added to the appropriate page layouts

  • Object specific actions are added to the appropriate object page layouts

  • Global actions are added to the global publisher layout

Explanation

Question 3 of 25

1

Universal Systems use Salesforce to manage expense reports. If a expense request is approved, the payment system needs to be updated so that the reimbursement can be done. What is the best way of achieving this?

Select one of the following:

  • Create a Trigger to send an API message when the approval request is approved.

  • Use Process Builder to send an API message

  • Create an outbound message action sent to the payment system

  • Create a Visual Force page that includes a button to send an API message to the payment system

Explanation

Question 4 of 25

1

Your organization has recently completed a large marketing campaign across the globe. The Marketing director wants to collect customer feedback related to the campaign. He wants to use Salesforce for sending survey forms and collating the survey results directly within Saleforce. What would be the recommended solution?

Select one of the following:

  • Develop a custom survey application using .net and integrate with Salesforce

  • Use a 3rd party cloud survey application and integrate with Salesforce

  • Look for an AppExchange solution that meets the requirements

  • Create a custom survey application using force.com

Explanation

Question 5 of 25

1

Dan is considering the requirement to ensure that the value in a custom field ‘Source Country’ on the Order object is validated against the standard list of ISO countries that are valid for the particular type of order, when the order is saved. What is the best way to achieve this requirement?

Select one of the following:

  • Create an after trigger and validate the value using APEX code.

  • Create a before trigger and validate the value using APEX code.

  • Create a validation rule using the VLOOKUP function

  • Create a validation rule using a CASE statement.

Explanation

Question 6 of 25

1

What is not true regarding the unified data import wizard?
Choose 2 answers.

Select one or more of the following:

  • Records can be added, existing records updated, or records added and updated simultaneously

  • Standard and custom objects can be imported

  • The import wizard automatically maps data fields from the import file to Salesforce data fields

  • Only administrators can access the Data Import Wizard

Explanation

Question 7 of 25

1

Universal Containers plan to start storing Orders in Salesforce. What standard features could they make use of?
Choose 3 answers.

Select one or more of the following:

  • Cloning existing orders with products

  • Creating recurring orders

  • Creating an order directly from a Contract

  • Creating an order directly from an Account

Explanation

Question 8 of 25

1

There is a requirement to view sales order data stored in SAP within the Salesforce account record. What is the best way to meet this requirement?

Select one of the following:

  • Export the data from SAP and import with a nightly batch job

  • Create a custom integration between Salesforce and SAP

  • Use a 3rd Party integration tool to connect Salesforce and SAP in real time

  • Define an external object in Salesforce to access the Sales Orders data

Explanation

Question 9 of 25

1

What is true regarding the sidebar?
Choose 3 answers.

Select one or more of the following:

  • Links to frequently used reports could be added to the custom links section in the sidebar

  • The administrator can select if users are able to collapse the sidebar

  • Custom Components can be added to the sidebar

  • The items in the create new section of the sidebar can be customized

Explanation

Question 10 of 25

1

After a review it was decided that custom objects A and B need to be in a master detail relationship, instead of the current lookup relationship. A is the proposed master. Which of these items would you investigate, before making the change?
Choose 2 answers.

Select one or more of the following:

  • Number of existing master detail relationships on Object A

  • Existing Roll Up Summary fields on Object A

  • Validation rules applicable to the existing lookup field on Object B

  • Number of null values in the existing lookup field on Object B

Explanation

Question 11 of 25

1

Your company would like to mass create new Salesforce users. What is the best way to do this?
Choose 1 answer.

Select one of the following:

  • Manually creating records one by one

  • Create a Visualforce Page for the customers to mass upload the data

  • Import Wizard

  • Data Loader

Explanation

Question 12 of 25

1

Global Telecommunications wants a new opportunity record to be created every time a new contact is added, to an Active Account. Which amongst the given features in Salesforce would let you achieve this?
Choose 1 answer.

Select one of the following:

  • Process Builder Action

  • Apex Trigger on Opportunity

  • Apex Trigger on Contact

  • Workflow

Explanation

Question 13 of 25

1

As an opportunity moves through the sales stages, different information is required. What is the best way to meet this requirement?

Select one of the following:

  • Use record types with different page layouts

  • Use validation rules to ensure the requirement information is captured at each sales stage

  • Group the information by sales stages into sections on the page layout

  • Create a visualforce page that updates dynamically based on sales stage

Explanation

Question 14 of 25

1

“Stock Symbol” is a custom field on the Account object. What is the best way to make this field appear on Contact detail page layout?

Select one of the following:

  • Parent field

  • Roll up summary field

  • Lookup field

  • Requires Apex Code

  • Formula Field

Explanation

Question 15 of 25

1

What is true regarding compact layouts?

Select one or more of the following:

  • Compact layouts must be configured for fields to be displayed in the record header

  • If a user doesn't have access to a field it won't be displayed

  • Compact layouts can be assigned to different record types

  • Compact layouts support all field types

Explanation

Question 16 of 25

1

What capability in Salesforce allows you to automatically keep Contact information updated?
Choose 1 answer.

Select one of the following:

  • Email Handler Class

  • WebToLead

  • Workflow Email

  • EmailToCase

  • StayInTouch Request

Explanation

Question 17 of 25

1

How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy? Choose 2 answers.

Select one or more of the following:

  • Set Org Wide Sharing Default for the object as Manager View

  • Define a Profile List

  • Define a Role Hierarchy

  • Set Org Wide Sharing Default for the object as Private

Explanation

Question 18 of 25

1

A workflow has been written to update the “Stage” field on opportunities. What will be the impact of this field update?

Select one of the following:

  • Forecast field on opportunity

  • Type fields on opportunity

  • No Impact

  • Both A & B

Explanation

Question 19 of 25

1

A custom button can be used for performing all of the actions, except
Choose 1 answer.

Select one of the following:

  • Invoke an Apex Trigger

  • Invoke a visualforce page in your Salesforce org

  • Invoke a webpage URL

  • Invoke a Javascript

Explanation

Question 20 of 25

1

Universal Containers would like to ensure that any time a Service Request (Case) is closed, a branded email is sent to the customer. Which of the following features are required to achieve this scenario?
Choose 3 answers.

Select one or more of the following:

  • Workflow

  • Email Template

  • Outbound Message

  • Letterhead

Explanation

Question 21 of 25

1

What happens when a user clicks on a social network icon?
Choose 3 answers

Select one or more of the following:

  • The user is prompted to login to each social network if they are not already logged in

  • Each social network site is displayed in a separate tab in the browser

  • The social viewwer will display information from each social network if a user is logged in

  • If a social profile is not associated with a record, the user can search and select which profile to use

Explanation

Question 22 of 25

1

There is a requirement to display the accounts that users own in the opportunity account lookup, but also allow users to select other accounts if required. How can this be configured?

Select one of the following:

  • Required Lookup Filter

  • Optional Lookup Filter

  • Validation Rule

  • Dependent Lookup

Explanation

Question 23 of 25

1

Hardware’ and ‘Software’ record types are setup for Leads and Opportunities. A Hardware profile user has the default record type of ‘Hardware’. The
Hardware profile user owns a lead with the ‘Software’ record type and converts it to an opportunity. What will be the result?
Choose 1 answer.

Select one of the following:

  • The Software opportunity will be created with the "Hardware" record type

  • The user will be prompted to choose the record type

  • Depends on how the record type field has been mapped in field mapping

  • The Software opportunity will be created with the "Software" record type.

Explanation

Question 24 of 25

1

Universal Containers would like a way to search, select individual accounts and build up a list to perform further processing. How could you fulfil this requirement?
Choose 1 answer.

Select one of the following:

  • Ask the users to search for each account and add to a list manually

  • Build a visualforce page with search and select options

  • Define a list view and select multiple accounts from the list view results

  • Run an account report, export to Excel and filter

Explanation

Question 25 of 25

1

Universal Containers plans to start using Lead Management in Salesforce. What capabilities of the Lead object could they make use of?
Choose 3 answers.

Select one or more of the following:

  • Web to Lead

  • Lead Conversion to Account and Contact

  • Lead Conversion to Opportunity

  • Email to Lead

Explanation

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