Question 1
Question
LHO Medical and LHO Psychology is available in how many states?
Question 2
Question
LHO Medical is not able to treat children.
Question 3
Question
LHO Medical can help with all of these conditions EXCEPT: (Choose more than one answer)
Answer
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Diarrhea
-
Eye injuries
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Colic
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Headaches
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Asthma
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Seizures
Question 4
Question
When a member is traveling to New York but lives in Ohio, you would use [blank_start]New York[blank_end] as the state of reference for the LHO referral.
Question 5
Question
LHO Psychology will see children [blank_start]10-17[blank_end] years of age. The psychologists and therapists [blank_start]will not[blank_end] be able to prescribe medications.
Answer
-
10-17
-
12-18
-
5-16
-
7-18
-
will not
-
will
Question 6
Question
LHO Psychology is available:
Question 7
Question
LHO Psychology is able to see member's immediately like LHO Medical.
Question 8
Question
Teladoc's toll free number is:
Answer
-
1-800-835-2362
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1-855-603-7985
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1-844-784-8409
Question 9
Question
Teladoc offers services such as Tobacco Cessation and Confidential STD testing.
Question 10
Question
For LHO Medical, please remember to rule out [blank_start]911 symptoms[blank_end] first and proceed with your triage. If the member is eligible and accepts a referral to LHO, [blank_start]warm transfer[blank_end] them to [blank_start]1-855-603-7985[blank_end].
Answer
-
911 symptoms
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basic symptoms
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warm transfer
-
cold transfer
-
1-855-603-7985
-
1-844-784-8409
-
1-800-835-2362
Question 11
Question
For LHO Medical-the typical cost for an online doctor is [blank_start]$49[blank_end] if they don’t have a health plan, if their plan doesn’t cover online visits, or if they haven't met their deductible. If their plan covers these visits, they may only owe the copay or coinsurance amount. They will always see what they owe [blank_start]before[blank_end] their visit.
Question 12
Question
The doctor response time when using Teladoc services is less than [blank_start]10 minutes[blank_end], and there is no time limit on visits. Behavioral health visits have a time limit of [blank_start]45 minutes[blank_end].
Answer
-
10 minutes
-
15 minutes
-
20 minutes
-
35 minutes
-
45 minutes
-
60 minutes
Question 13
Question
When documenting Teladoc referrals in HRS, you must select "yes" to the question "Is this a Teladoc referral"?