Question 1
Question
Which of the field types can be used as an External Id? Select 3 answers.
Answer
-
Text Field
-
URL
-
Number Field
-
Email Id Field
Question 2
Question
Administrators cannot permanently delete a User record in Salesforce.com
Question 3
Question
True or False: Changes in the data type of a custom field used in lead conversion
has no effect on its field mapping.
Question 4
Question
Which of the following are true that can cause data loss when an existing
custom field is changed? Select 2 answers.
Answer
-
Changing to or from type Date or Date/Time
-
Changing to Number from any other type
-
Changing to number from Percent
-
Changing to one Currency from any other currency type
Question 5
Question
True or False: File attachments, document tabs and salesforce content count
towards Data Storage.
Question 6
Question
Which tool should be used to import 5000 Cases into Salesforce.com?
Answer
-
Import Wizard
-
Data Loader
Question 7
Question
True or False: It is possible for a user to own a record and not see it.
Question 8
Question
True or False: You can use conditional highlighting for summary and matrix
reports only.
Question 9
Question
Which statements are not true about folders? Select 2 answers.
Answer
-
Access is defined either as Read or Read/Write
-
Access to folders does roll-up through role hierarchy
-
The document tab contains a control version capability
-
Access to folders does not roll-up through role hierarchy.
Question 10
Question
Which of the following is a prerequisite for enabling territory management?
Answer
-
Custom fiscal years must be enabled in your organization
-
Customizable Forecasting must be enabled in your organization
-
Multi-currency must be enabled in your organization
-
You must have the Marketing User
Question 11
Question
Which of the following are not included in the standard Salesforce
applications? Select 2 answers.
Answer
-
Marketing
-
Campaigns
-
Service
-
Community
Question 12
Question
True or False: When you delete a product, the opportunity associated with that
product will be suspended until further action is taken.
Question 13
Question
True or False: A custom multi-select picklist can be a controlling field for a
dependent field.
Question 14
Question
Which function is not available in Formula Fields?
Answer
-
Hyperlink
-
Substitute
-
Rpad
-
Vlookup
Question 15
Question
Which of the choices are Dashboard Components? Select 3 answers.
Answer
-
Charts
-
Graphs
-
Tables
-
Gauge
Question 16
Question
True or False: An administrator can forcely expire all user passwords.
Question 17
Question
In which means can a case be created? Select 2 answers.
Answer
-
Metadata API
-
Force.com explorer
-
Connect for Outlook
-
Email-to-Case
Question 18
Question
True or False: Tags section of a page can be viewed by Customer Portal users
as long as it is exposed in the page layout.
Question 19
Question
Which of the following fields cannot be used as the field column of a roll-up
summary? Select 3 answers.
Question 20
Question
What statement is false for a workflow task?
Answer
-
To assign tasks to multiple users, create multiple tasks as outcomes of the rule
-
A single task can be assigned to multiple users
-
The due dates for workflow task is based on number of calendar days, The rule fails to recognize
only working business days by default.
-
Historical tracking is allowed for workflow task
Question 21
Question
When an administrator wants to set a field as an External ID, which of the field
types should he not use?
Answer
-
Email ID Field
-
Number Field
-
Picklist Field
-
Text Field
Question 22
Question
What type of relationship has no effect on the ownership and security of the
child objects?
Question 23
Question
True or False: In Partner Portal, users log-in to Salesforce.com portal rather
than through web portal.
Question 24
Question
True or False: An AppExchange application cannot be uninstalled once it has
been deployed.
Question 25
Question
True or False: Custom lead fields can be mapped to standard account fields.
Question 26
Question
The system administrator changed the Organization's default locale. What will
be the effect on the user?
Answer
-
The user will see everything based on the organization's new locale setting the next time he logs
on.
-
The User will be prompted for a choice whether to follow the Organization's Locale setting or not.
-
There will be no impact on the User as he keeps on using his default Locale setting.
-
The user's locale will also be changed to the organization's default locale.
Question 27
Question
Which of the following statements are true regarding sharing rules? Select 2
answers.
Answer
-
Sharing rules should be used when a user or group of users needs access to records not granted
them by either role hierarchy or organization wide defaults
-
Sharing rules apply only to new records owned by specified role or group member
-
When you transfer records from user to another, the sharing rules are removed during the
transfer.
-
You cannot change the specified groups or roles for sharing rules.
Question 28
Question
True or False: In a workflow approval process, record locking is used to prevent
users from editing a record depending on their field-level security.
Question 29
Question
What are the different types of Sharing Rules? Select 3 answers.
Answer
-
Case Sharing Rules
-
Lead Sharing Rules
-
Solutions Sharing Rules
-
Campaign Sharing Rules
Question 30
Question
How often can data export backup your organization's data?
Answer
-
Daily
-
Weekly
-
Every 6 Days
-
Every 15 days
Question 31
Question
True or False: You can remove universally required fields on view and edit page
layouts.
Question 32
Question
How can an administrator make a field required?
Question 33
Question
True or False: Standard Solution Manager profile can be changed by the
Administrator in profile settings.
Question 34
Question
In what sandbox are Salesforce.com record Id's identical?
Answer
-
Production and Config Only Sandbox
-
Production and Developer Sandbox
-
Production and Full Copy Sandbox
-
Record ID's are always different in different environment
Question 35
Question
Which of the following tasks can a delegated administrator perform? Select 3
answers.
Answer
-
Create and edit users and resetting passwords for users in specified roles and all subordinate roles.
-
Assigning users to specified profiles.
-
Manage custom objects created by administrators.
-
Create new profiles.
Question 36
Question
What does conditional highlighting for reports means?
Answer
-
You can set conditions that when met will report the calculated fields
-
Set thresholds for report analysis
-
Lets you make calculations on custom fields
-
None of the above
Question 37
Question
True or False: Regardless of own personal security settings, data viewed in all
dashboards are based on the security settings of the Running User.
Question 38
Question
Who can view Campaigns?
Question 39
Question
Which Salesforce edition supports validation rules?
Question 40
Question
Given certain conditions during Lead Conversion, Close Date of the created
Opportunity is automatically set to?
Answer
-
Last day of the current fiscal quarter
-
Last day of current fiscal period
-
End of current calendar quarter
-
Blank
Question 41
Question
What is the significance of Primary Master – Detail Relationship in a Junction
Object?
Question 42
Question
Which Functionality is not available in Salesforce.com?
Answer
-
Profile Based Login Hours
-
Profile Based Login IP Ranges
-
Organization based Login Hours
-
Organization based Login IP Ranges
Question 43
Question
When setting up dependent picklists, which field type cannot be set as the
controlling field?
Answer
-
Checkbox
-
Custom Picklist
-
Standard Picklist
-
Multi-Select Picklist
Question 44
Question
Deleting a contact also deletes which of the following associated records?
Answer
-
Account
-
Lead
-
Campaign Member
-
None of the above
Question 45
Question
True or False: As a system administrator, you can create a page layout in the
console and assign it to profiles.
Question 46
Question
Which of the following statements are true regarding merging Ideas? Select 2
answers.
Answer
-
Merged ideas can still be separated by administrators.
-
You cannot merge ideas in separate communities.
-
Users can only vote for and add comments to a master idea. Child ideas become read-only.
-
The master idea inherits the status and category values of its child ideas.
Question 47
Question
True or False: Once setup, the return type for formula fields can be changed by
an administrator.
Question 48
Question
Which of the following can all be found on the company profile
Answer
-
Language, Locale, and Time Zone, Licenses, and Storage and Used Space
-
Language, Locale, and Time Zone, Licenses, and Profiles
-
Licenses, Language Preferences, Queues, and Locale Settings
-
Storage and Used Space, OWD, Profiles, and Business hours
Question 49
Question
Which features are available in SFDC? Select 3 answers.
Answer
-
Web to Lead
-
Web to case
-
Email to Lead
-
Email to Case
Question 50
Question
True or False: "Password Never Expires" attribute can be set on all profiles.
Question 51
Question
Custom lead fields can be mapped to which of the following objects' custom
fields? Select 3 answers.
Answer
-
Account
-
Case
-
Contacts
-
Opportunity
Question 52
Question
Which of the following can be changed under Global search settings? Select 3
answers.
Answer
-
The number of records displayed per object on search results page
-
Enable Inline Editing
-
Enable Drop-Down List for Portal Sidebar Search
-
Enable Document Content Search
Question 53
Question
Via the Salesforce.com Import Wizard, in which object can a record not be
imported ?
Answer
-
Leads
-
Accounts
-
Opportunities
-
Solutions
Question 54
Question
Which can be done under activity settings? Select 2 answers.
Answer
-
Show Custom Logo in Meeting Requests
-
Add New Meeting Request button on Oen Activities related list
-
Mass transfer activities
-
Show Event Details on Multi-User Calendar View.
Question 55
Question
Regardless of the Sharing Model, which of the profile permissions will enable
the User to edit any record?
Question 56
Question
If Pedro is promoted from Sales Associate to Senior Sales Executive, and the
new sales associate is appointed to take Pedro's responsibilities. What are the
appropriate steps to transfer Pedro's account to the new associate?
Answer
-
Overwrite Pedro's User Profile with the new associates information and create a new profile for
Pedro.
-
Create a new profile for Pedro as well as new associate. Deactivate Pedro's profile with Sales
Associate role and transfer all the accounts, opportunities and leads to the new associate.
-
C Associate the new role to Pedro's existing profile and Transfer all the accounts, opportunities and
leads to the new associate.
-
None of the Above
Question 57
Question
Which of the statements are true about data validation? Select 2 answers.
Answer
-
Data Validation can enforce data integrity as well as make a field required in the page layout
-
Data Validation can prevent duplication of records
-
Data Validation run on the client machine after the user clicks the Save button
-
Data Validation rules are not enforced when using API & import operations
Question 58
Question
Of the choices below, which are the possible ways to set a field mandatory to
all users? Select 2 answers.
Answer
-
Page Layout
-
Validation Rule
-
Roles & Profiles
-
Field Properties
Question 59
Question
Which of these statements are true for Cases? Select 3 answers.
Answer
-
Manually entering the case received from an email
-
Automatically generated by an email or website form
-
Can be assigned only automatically by rule assignment however it can be reassigned manually at
later time
-
Associated to Contacts and Account
Question 60
Question
. An external client can be invited to chatter and assigned with a Chatter-Free
license. Which of the following does he have access to? Select 2 answers.
Answer
-
People
-
Groups
-
Custom Objects
-
Cases