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14281495
Increase your Retail Sales Quiz
Description
This quiz covers the material in the GoConqr Course "How to increase retail sales". It tests knowledge on how to grow customer awareness, techniques for increasing sales conversions and good customer experience.
No tags specified
retail sales quiz
retail quiz
sales quiz
sales techniques quiz
retail tactics quiz
course growth
human resources manager
Quiz by
Lisa Holmes
, updated more than 1 year ago
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Created by
Lisa Holmes
over 6 years ago
53
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Resource summary
Question 1
Question
Drag and drop the correct elements of the classic purchase funnel
Image:
Retail Funnel (binary/octet-stream)
Answer
Awareness
Interest
Desire
Action
Question 2
Question
Online advertising allows retailers to target customers by
Image:
Retail Online Ads (binary/octet-stream)
Answer
Age Profile
Interests
Location
All of the above
Question 3
Question
What does the term Click Through Rate (CTR) measure
Image:
Click (binary/octet-stream)
Answer
% of recipients who open your emails
% of viewers who click on a banner ad
number of visitors to your website
number of clicks required for a campaign to break even
Question 4
Question
Identify the branding opportunities in this storefront example
Image:
Retail Storefront Image2 (binary/octet-stream)
Answer
Awnings
Full Colour Sign
Sandwich Board
Frosted Window
Directional Sign
Question 5
Question
Changing the location of your inventory in store on a regular basis is a good idea because:
Image:
Retail Display 2 (binary/octet-stream)
Answer
It allows customers to find new items on a regular basis
It provides an element of freshness to the store
Customers can find things easier
You can extend your opening hours
Question 6
Question
Upselling is offering the customer a pricier version of their current option
Answer
True
False
Question 7
Question
I go to purchase at burger at my favourite burger joint. The cashier asks me if I want fries with that. This is an example of..
Image:
Retail Burger (binary/octet-stream)
Answer
Upselling
Cross Selling
Sales Promotion
In store Advertising
Question 8
Question
Which of these tactics should you use to increase the chances of customers returning to your store?
Image:
Retail Returning (binary/octet-stream)
Answer
Holding regular store events
Capturing email addresses and sending regular updates
Creating a loyalty program
Upselling at every opportunity
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