Question 1
Question
Unions have a role because some degree of ____________ is inevitable between workers and management.
Answer
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association
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conflict
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violence
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discussion
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work
Question 2
Question
Most national unions in Canada are affiliated with
Question 3
Question
John is a unionized employee and is a member of the local chapter of a national industrial union. John believes his immediate supervisor is not living up to the terms of the recently negotiated contract and although he has discussed his concerns with his supervisor, he is not satisfied with his supervisor's response. John should contact
Answer
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the regional office of his labour union.
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the union's president.
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the national office of the Canadian Labour Congress.
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his union steward.
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other employees in his workplace.
Question 4
Question
Organizations are primarily concerned about the impact of unions on
Answer
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profits.
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customers.
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market share.
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competitors.
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younger employees.
Question 5
Question
Which of the following is NOT generally cited as a reason for the decline in union membership?
Answer
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Change in the structure of the economy
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More women in the workforce
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Management efforts against unionizing
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Government regulations which make unions seem less important
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Adopting effective human resource management practices
Question 6
Question
On average, union members receive ___________ wages and benefits than nonunion workers.
Question 7
Question
A union security provision making payment of union dues mandatory even if the worker is not a member of the union is
Answer
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the Rand formula.
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Labour Relations Board.
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checkoff provision.
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social unionism formula.
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closed shop.
Question 8
Question
Under _____________, the employer, on behalf of the union, automatically deducts union dues from employee paycheques.
Question 9
Question
Prohibited conduct of an employer, union, or individual under the relevant labour legislation is called a(n)
Answer
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inappropriate act.
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unfair labour practice.
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inappropriate labour practice.
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essential bargaining right.
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None of the answers are correct.
Question 10
Question
A Labour Relations Board has the authority to
Question 11
Question
The union organization process begins with
Answer
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consultation with management.
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a membership application.
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checkoff provision.
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establishing a closed shop.
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formation of a joint committee.
Question 12
Question
__________________ is a collective decision by union members not to work or to slow down until certain demands or conditions are met.
Answer
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A strike
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A lockout
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Picketing
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Collective bargaining
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Arbitration
Question 13
Question
A lockout is initiated by the
Answer
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government.
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union.
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non-union employees.
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Labour Relations Board.
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employer.
Question 14
Question
The least formal and most widely used alternate to resolving conflicts between employees and management is
Answer
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a strike.
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conciliation.
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mediation.
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a grievance.
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arbitration.
Question 15
Question
A conflict resolution procedure in which a binding settlement is determined is
Answer
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a strike.
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conciliation.
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mediation
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a grievance.
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arbitration.