Question 1
Question
Process whereby attitudes and behaviour are influenced by the real or implied presence of other people.
Question 2
Question
Behavioural response to a request from a non-authority figure.
Question 3
Question
Act of agreeing to a request without giving it any thought.
Answer
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Mindlessness (p. 218)
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Compliance (p. 214, 240)
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Obedience (p. 244)
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Conformity (p. 250)
Question 4
Question
Strategic attempt to get someone to like you in order to obtain compliance with a request.
Question 5
Question
Refer to an attempt to gain compliance by first doing someone a favour, or to mutual aggression, or mutual attraction.
Answer
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Reciprocity principle (p. 215)
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Foot-in-the-door (p. 215)
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Door-in-the-face (p. 217)
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Low-ball (p. 217)
Question 6
Question
Tactics for gaining compliance using a two-step procedure: the first request functions as a set-up for the second, real request.
Question 7
Question
Choose the multiple request tactics
Answer
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Foot-in-the-door (p. 215)
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Door-in-the-face (p. 217)
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Low-ball (p. 217)
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Reciprocity principle (p. 215)
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Reward power (p. 242)
Question 8
Question
Technique to gain compliance, in which the focal request is preceded by a smaller request that is bound to be accepted.
Question 9
Question
Technique to gain compliance in which the focal request is preceded by a large request that is bound to be refused.
Question 10
Question
Technique for inducing compliance in which a person who agrees to a request still feels committed after finding that there are hidden costs.
Question 11
Question
Behavioural response to a request from an authority figure.
Question 12
Question
Factors influencing obedience. (select all that apply)
Answer
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Commitment
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Immediacy (p. 245)
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Group Pressure (p. 248)
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Environment
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Sex
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Reward power (p. 242)
Question 13
Question
The desire or intention to continue an interpersonal relationship.
Question 14
Question
Social proximity between the authority figure and the person.
Question 15
Question
Immediacy factors influencing obedience
Answer
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Proximity of The Authority Figure (p. 248)
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Legitimacy of The Authority Figure (p. 248)
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Proximity of The Victim (p. 245)
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Coercive power (p. 242)
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Expert power (p. 242)
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Legitimate power (p. 242)
Question 16
Question
Degree of peers’ social influence on the obedience of the individual.
Answer
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Mindlessness (p. 218)
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Ingratiation (p. 214)
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Group Pressure (p. 248)
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Reference groups
Question 17
Question
Capacity to influence others while resisting their attempts to influence.
Answer
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Compliance (p. 214, 240)
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Obedience (p. 244)
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Power (p. 241)
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Conformity (p. 250)
Question 18
Question
Sources of power (select all that apply)
Question 19
Question
The ability to give or promise rewards for compliance.
Answer
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Reward power (p. 242)
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Coercive power (p. 242)
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Expert power (p. 242)
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Referent power (p. 242)
Question 20
Question
The ability to give or threaten punishment for non-compliance.
Question 21
Question
The target’s belief that the influencer has more information than oneself.
Question 22
Question
The target’s belief that the influencer has generally greater expertise and knowledge than oneself.
Question 23
Question
The target’s belief that the influencer is authorised by a recognised power structure to command and make decisions.
Question 24
Question
Identification with, attraction to or respect for the source of influence.
Question 25
Question
Deep-seated, private and enduring change in behaviour and attitudes due to group pressure.
Question 26
Question
Psychologically important group for a person’s attitudes and behaviours.
Question 27
Question
Complete range of subjectively conceivable positions that relevant people can occupy in a particular context on some attitudinal or behavioural dimension.
Question 28
Question
Experiences of uncertainty and self-doubt (select all that apply)
Answer
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Self-consciousness
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Fear of disapproval
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Feelings of anxiety
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Loneliness
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Depression
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Pre-exam feelings
Question 29
Question
Individual factors in conformity (select all that apply)
Question 30
Question
Situational factors in conformity (select all that apply)
Answer
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Group size
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Group unanimity
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Task
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Sex
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Age
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High anxiety