Question 1
Question
A comprehensive portfolio includes which of the following?
Question 2
Question
According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?
Answer
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Stage 1
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Stage 2
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Stage 3
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Stage 4
Question 3
Question
A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?
Answer
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Assertive
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Passive
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Passive aggressive
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Aggressive
Question 4
Question
Probably the most important asset a medical assistant can offer the employer is
Answer
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teamwork
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confidentiality.
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credibility.
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a good attitude
Question 5
Question
Self-boundaries are developed to protect us from being manipulated or used by others. Personal boundaries help identify each of us as a unique individual.
Answer
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First statement is false, and second is true.
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Both statements are true.
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First statement is true, and second is false.
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Both statements are false.
Question 6
Question
The needs we have as humans, at the most basic level, include
Answer
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Love
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Safety
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esteem and recognition.
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food and shelter.
Question 7
Question
The stage in Maslow’s hierarchy of needs in which we maximize our potential is
Answer
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safety and security.
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esteem and recognition.
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love and belonging.
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self-actualization.
Question 8
Question
In the linear communication model, which of the following encodes the message?
Answer
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Sender
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Receiver
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Feedback
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None of the above
Question 9
Question
In Maslow’s hierarchy of needs, the fourth level relates to which of the following?
Answer
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Safety
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Self-actualization
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Physical well-being
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Self-esteem
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Social needs for love
Question 10
Question
Which of the following can be a channel in linear communication?
Answer
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Spoken word
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Written message
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Body language
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E-mail message
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All of the above
Question 11
Question
In which of the following situations is it important to use more descriptive language when communicating?
Answer
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Adolescent patients
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Non-English-speaking patient
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Patient with diminished hearing
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Patient with a visual disturbance
Question 12
Question
The document that expresses the wishes of patients in case of terminal illness or an accident after which patients cannot express their wishes is called a
Answer
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power of attorney.
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will
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DNR order.
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living will.
Question 13
Question
An informed consent form must address which of the following?
Answer
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Risks and benefits of the procedure
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Reasonable alternatives to the procedure
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Risks and benefits of not performing the procedure
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All of the above
Question 14
Question
Criminal law governs violations of the law that are punishable as offenses against
Answer
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individuals.
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the state or government.
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corporations.
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groups
Question 15
Question
Local governments create and enact
Answer
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precedents.
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acts.
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ordinances
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All of the above
Question 16
Question
Which of the following is not a requirement for a valid, legal contract?
Answer
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The contract must include manifestation of assent.
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All parties must have the legal capacity to enter into a contract.
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The contract must be in writing.
Question 17
Question
The improper performance of a lawful act is called
Answer
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nonfeasance.
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feasance.
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misfeasance.
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malfeasance.
Question 18
Question
The failure to perform an act that should have been performed is called
Answer
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misfeasance.
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nonfeasance.
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malfeasance.
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feasance.
Question 19
Question
Which of the following is not one of the four Ds of negligence?
Answer
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Duty
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Deposition
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Dereliction
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Damages
Question 20
Question
The first step in the five-step process of ethical decision making is
Answer
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gathering relevant information
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determining the ethical approach to use
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exploring the practical alternatives.
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identifying the type of ethical problem.
Question 21
Question
The earliest written code of ethics was
Question 22
Question
An application program is software that is designed to
Answer
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perform a variety of tasks, such as word processing, database functions, and patient billing.
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provide the computer with a set of basic instructions for executing other programs.
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interpret the program instructions
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All of the above