2394113
Description
Quiz by Fred Fulford, updated more than 1 year ago
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Created by Fred Fulford
over 9 years ago
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Question 1
Question
Your client has not yet had the time to ensure that his properties comply with the new legislation. He instructs you to act in conflict with legal requirements by using delaying tactics to defer implementation. Your refusal to do so may harm your lucrative business relationship, leading to finical loss. However, to comply with the clients wishes may endanger lives of his tenants. What should you do?
Answer
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The client is always right, I would act upon his instruction to maintain our professional relationship
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Ignore the clients wishes - he should have known better than to ask me
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Explain to the client that acting on his instruction would lead to illegal activity. If he still wishes to proceed then advise him that the contract with you will be terminated
Question 2
Question
You misquoted for a job and find that you significantly underestimated the work involved. Half way through the job you have concerns that you may not satisfactorily be able to carry out the job for this fee. What should you do?
Answer
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Complete the undertaken job despite incurring a loss and recognising that you must be more careful in the future
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Back out of the job
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Try to renegotiate with you're client
Question 3
Question
A client for whom you have worked on many jobs approaches you to undertake a project that will involve you in work in which you have no experience. You don't want to let the client down as they have been an excellent source of fees. What should you do?
Answer
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Take on the work and read up on the subject
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Advise your client that this is not your area of expertise and recommend another surveyor who you know will do a good job
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Refuse the commission with no explanation as you do not want your client to feel you are not able to do this job
Question 4
Question
You are tendering a contract for a client and obtain a tender bid from a company in which you are a major shareholder. What should you do?
Answer
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Accept the tender if this is the best bid
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Advise your client that you are unable to continue with the work
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Advise all parties of your shareholding interest and your involvement with the client and seek written acceptance to continue
Question 5
Question
You are tendering a contract for a client and one of the developers promises you that if they gain the contract they will instruct you to undertake work for them. What should you do?
Answer
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Encourage your client to let the contract to this developer
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Continue the tender making no reference to this approach from the developer
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Advise your client accordingly and seek their approval to you continuing with the tender
Question 6
Question
You are aware that properties that you are contract managing the build for do not/will not comply with the recently introduced fire safety legislation. New tenants are about to move in. Your client has asked you not to advise them of the discrepancy. What should you do?
Answer
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Let your client know that you are not prepared to endanger lives and explain that he must ensure the properties comply with legislation.
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Accept the clients instructions as you are there to act on his behalf
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Try to deter the tenants from moving in and encourage them to look for an alternative accomodation
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