2603764
Description
Quiz by Akhil Argal, updated more than 1 year ago
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Created by Akhil Argal
over 9 years ago
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Question 1
Question
If the customer calls in to report they can't make any internal calls. What is the first thing you will get the customer to check?
Answer
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NTU
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Internal Wiring
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PABX
Question 2
Question
What features would you expect to see if an ONNET Analogue POTS line has been suspended?
Answer
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COD DGT
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DOR DTM
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CDF MDF
Question 3
Question
If a call is in progress, what state will the line will be?
Answer
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IDL
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BSY
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CPB
Question 4
Question
FOH agents can action divert for a ONNET Point to Point Basic Rate.
Answer
- True
- False
Question 5
Question
FOH agents can action divert for a ONNET Point to Multipoint Basic Rate.
Answer
- True
- False
Question 6
Question
If an onnet analogue line has been deleted/deprovisioned in error. What output would you expect to see in your traver?
Answer
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PDIL
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BLDN
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GNCT
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VACT
Question 7
Question
When looking at a primary rate CLLI, for example D6AUCWXCHGAL what does AUC signify?
Answer
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Partial customer name
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Alphabetical PRI identifier eg :A for first link, B for second etc.
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Location/Local Calling Area
Question 8
Question
What does ISDN stand for?
Answer
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Integrated Services Digital Network
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Intelligent Services Data Network
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Integrated Static Digital Network
Question 9
Question
After posting a Basic Rate you notice it is in LMB state. What is the first thing you will do?
Answer
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Ask customer to powercycle NTU
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Ask customer to powercycle PABX & check cabling
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Checking for any network outages & ask the customer if they know of anyone else in the area affected
Question 10
Question
For a Ericsson ADSL connection what encapsulation should the customer be using for authentication to be successfull
Answer
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VC-MUX
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LLC SNAP
Question 11
Question
What is the below traver telling us about 094749940
>TRAVER L 1099124990 1094749940 NT
DIGIT TRANSLATION ROUTES
1 NTS1AUCP7IL0 098335574 ST
2 POP4AUCP7IL0 098335574 ST
TREATMENT ROUTES. TREATMENT IS: GNCT
1 REORDER
2 LKOUT
+++ TRAVER: SUCCESSFUL CALL TRACE +++
Answer
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Line is built on DMS [Blue network]
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Chorus line
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Line is built on the DMS as a primary rate.
Question 12
Question
What table will you need to check to see if a line has been added to the toll switch
Answer
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Table trkname
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Table clli
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table dnscrn
Question 13
Question
Why is it important to check circuits on NRS or Webnis before you start troubleshooting?
Answer
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It shows you the complete circuit path to check for any element affected by an outage.
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It puts you on the right track to troubleshoot the fault depending on the demarc equipment and the network elements involved.
Question 14
Question
Office Net Hosted is a SIP trunking product, we provide access to the Wholesale network through the use of SIP trunks which your customer can connect their PABX to.
Answer
- True
- False
Question 15
Question
Office Net can be delivered to customers over:
Answer
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ONNET VDSL access
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Chorus UFB.
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Cable HFC
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