The following statements have been made about Enterprise Resource Planning Systems
(ERPS):
(1) ERPS integrates the data from all operations within the organisation into one single
system.
(2) ERPS includes decision support features to assist management with decision making.
Answer
(1) only
(2) only
Neither (1) nor (2)
Both (1) and (2)
Question 2
Question
Which ONE of the following technologies allows storage and accessing of data programs
over the internet instead of on a computer’s hard drive?
Answer
Customer Relationship Management (CRM) Systems
Database Management Systems
Cloud Computing
Knowledge Management Systems
Question 3
Question
Indicate, by clicking in the relevant boxes, whether the following issues may arise when
organisations start dealing with Big Data:
Answer
The increasing use of electronic devices within society at large
A lack of skills in the labour pool relating to the handling of Big Data
Legal and privacy issues if data is held about individuals
The measurement of metrics that have no use in the organisation
The inability to monitor information from social media sites
Question 4
Question
Company A is changing its costing system from traditional absorption costing (AC), based on
labour hours, to an ABC system. It has overheads of $156,000 which are related to taking
material deliveries. The delivery information about each product is given below:
Product X Y Z
Total units required 1,000 2,000 3,000
Delivery size 200 400 1,000
Total labour costs are $360,000 for 45,000 hours. Each unit of each product takes the same
number of direct hours. The company uses the number of deliveries as its cost driver.
What is the increase or decrease in unit costs for Z arising from the change from AC to
ABC?