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Contact Centre Refresher Training

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Refresher Training
dliyanage
Quiz by dliyanage, updated more than 1 year ago
dliyanage
Created by dliyanage about 9 years ago
6
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0

Resource summary

Question 1

Question
How many credits to be considered a Full Time Student?
Image:
c12c0608-8308-4139-b951-faef110bc663 (image/jpeg)
Answer
  • 45+ Credits
  • 30 Credits
  • 46 or more Credits
  • 15 Credits

Question 2

Question
We use the Blind Transfer to transfer calls to Student Support Centre.
Answer
  • True
  • False
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