Chapter 10

Description

Controlling the management process
Gareth Gouws
Quiz by Gareth Gouws, updated more than 1 year ago
Gareth Gouws
Created by Gareth Gouws over 8 years ago
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Resource summary

Question 1

Question
Which statement is false?
Answer
  • Control helps organisations to cope with environmental change
  • Control systems increase costs in an organisation
  • Control helps an organisation to cope with increasing organisational size and complexity
  • Control helps limit the accumulation of error

Question 2

Question
If actual achievements do not match performance standards, management can
Answer
  • Improve actual performance to reach standards
  • Raise standards to accomplish strategies
  • Make strategies more realistic
  • None of the above

Question 3

Question
Read the list of control systems given below i. Economic-ordering quantity ii. Materials-requirements planning iii. Budgets iv. Just-in-time systems v. Total quality management Which combination of control systems is relevant in the control of inventory?
Answer
  • i. ii
  • i. ii. iv.
  • iii. iv.
  • iii. v.

Question 4

Question
Financial budgets focus on ________ whereas operational budgets focus on __________.
Answer
  • revenue; capital expenditure
  • sales volume; time projection of projects
  • cash flow; revenue
  • capital expenditure; cash flow

Question 5

Question
An effective control system is
Answer
  • integrated with planning
  • able to accommodate change
  • objective
  • all of the above

Question 6

Question
The key areas of control are physical, information, financial and human. Which one however is regarded as the most important?
Answer
  • Human
  • Financial
  • Information
  • Physical

Question 7

Question
Which is the correct order for the control process?
Answer
  • Measuring actual performance, Evaluating deviations, Rectifying deviations, Setting standards
  • Rectifying deviations, Setting standards, Measuring actual performance, Evaluating deviations
  • Setting standards, Measuring actual performance,Evaluating deviations,Rectifying deviations
  • Measuring actual performance,Evaluating deviations, Setting standards,Rectifying deviations

Question 8

Question
Which is not a relevant control system in controlling inventory?
Answer
  • Economic ordering quantity
  • Materials requirement planning
  • Just in Time
  • Total Quality Management

Question 9

Question
A budget helps to control finances. Which of the answers below is incorrect?
Answer
  • Supports management in coordinating resources
  • Limits flexibility and between departments
  • Guiding the application of resources
  • Making evaluation of resource allocation possible

Question 10

Question
The main instrument used to control an organisation's human resources is
Answer
  • Emotional support
  • Approval of action
  • Performance measurement
  • Assignment of leadership roles

Question 11

Question
Which is not a characteristic of an effective control system
Answer
  • Simplicity
  • Timeliness
  • Efficiency
  • Flexibility

Question 12

Question
Which one is not true with regards to the purpose of control?
Answer
  • Control is linked to planning. Without control planning is pointless
  • Control is vital in motivating managers to increase the productivity
  • Control helps to minimize costs
  • Control helps detect and limit errors
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