Pregunta 1
Pregunta
Work, I/O or Occupational Psychology is a branch of:
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Cognitive Psy
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Business Psy
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Applied Psy
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Developmental Psy
Pregunta 2
Pregunta
Which of the following is NOT a core value in Work, I/O, occupational psy?
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Science
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Ethics
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Profit
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Pragmatism
Pregunta 3
Pregunta
The measurement and management of human behaviour in basic elementary chunks is a hallmark of
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Psychology
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Taylorism
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Post-Modernism
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Pragmaticism
Pregunta 4
Pregunta
Elton Mayo is most famous for his connection with
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Cybernetics
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Hawthorne studies
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Scientific management
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Time and motions studies
Pregunta 5
Pregunta
Which of the following is not an organisation assosciated with work, I/o and occup psychology?
Pregunta 6
Pregunta
The roots of modern work, I/O, occupational psychology can be traced back to ?
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WW1
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WW2
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Medieval Times
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The 1960's
Pregunta 7
Pregunta
Work, I/O, occup psychology is principally concerned with ?
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Individuals
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Teams
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Organisations
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All of the above
Pregunta 8
Pregunta
Some useful principles of ethical conduct for work, I/O occupational psychologists include the following:
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Recognising levels of analysis, integrity and competence
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Respect, responsibility and leadership
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Respect, competence, responsibility and integrity
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Honesty, integrity, perspective and leadership
Pregunta 9
Pregunta
The war of talent is a phrase that expresses:
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How an organisations sucess is based on its ability to attract, develop and reatain talented employees
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Business is similar to war
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An organisations ability to succeed is based on adopting management techniques used in the armed forces
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Importance of talent pool
Pregunta 10
Pregunta
Compencty Frameworks should
Pregunta 11
Pregunta
What is considered to be the foundation of selection
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Job rotation
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Job evaluation
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Job analysis
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Job satisfaction
Pregunta 12
Pregunta
What does KSAO stand for when analysing job roles?
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Knowledge, scores, ability and other interests
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Knowledge, skills, ability and other characteristics
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Knowledge, scores, attidues and other characteristics
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Knowledge, scales, ability and other skills
Pregunta 13
Pregunta
Selection processes should take into account methods that are:
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Valid
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Reliable
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Fair
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All of the above
Pregunta 14
Pregunta
BARS are _________ rating scales that assess behaviour
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Ability
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Actual
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Anchored
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Accurate
Pregunta 15
Pregunta
Job interviews are most effective in predicting job performance when they are:
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Long
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Semi-Structured
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Structured
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Intense
Pregunta 16
Pregunta
Organisations are most likely to use these selection methods:
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Biodata, work sample tests and references
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Application forms and biodata
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Graphology and polygraph tests
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References, psychometrics, interviews
Pregunta 17
Pregunta
An example of output performance criteria is:
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Sales volume
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creativity
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Initiative
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Absenteeism
Pregunta 18
Pregunta
Research on performance ratings indicates that:
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peer ratings are more reliable than supervisor ratings
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supervisor ratings are more reliable than peer ratings
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peer and supervisor ratings are equally reliable
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self-ratings are more reliable than peer or supervisor ratings
Pregunta 19
Pregunta
Multi-source performance ratings can also be referred to as:
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360 feedback
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180 feedback
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all round feedback
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A and B
Pregunta 20
Pregunta
Which of the following is not a way of increasing the chances of success when introducing multi-source performance ratings?
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give the appraisee a comprehensive pack containing all of the feedback and ratings from each rater to review on their own and plan their development
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evaluate the system
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give the apraisee a one to one feedback session
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use multi source ratings primarily for development
Pregunta 21
Pregunta
Albert Bandura explanation of how we learn by others is called:
Pregunta 22
Pregunta
Who is known for the instructional systems design model?
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Schmidt and Hunter
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Smith and Carter
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Goldstein and Ford
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Bakker and Schaurfeli
Pregunta 23
Pregunta
Which is not a phase in the training cycle?
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Training needs analysis
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Training evaluation
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Training design
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Training development
Pregunta 24
Pregunta
What does HTA stand for?
Pregunta 25
Pregunta
Hackman and Oldham core job dimensions include:
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Task variety, Skill identity and autonomy
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Task identity, Skill variety and skill significance
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Autonomy, Skill identity, and task variety
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Feedback, Skill variety and task significance
Pregunta 26
Pregunta
Which of the following is NOT true of intrinsic rewards?
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They are a way of undestanidng why some activities are inherently rewarding
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Their effect can be undermined by extrinsic rewards
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They were first decribed and understood in behaviourist
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They are important for understanding why people will freely choose to do tasks
Pregunta 27
Pregunta
Which of the following theorists developed a theory specifically for work motivation?
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Herzberg
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Maslow
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McCellend
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Rorschach
Pregunta 28
Pregunta
Which of these personality traits is assosciated with higher performance motivation?
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Agreeableness
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Contientousness
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Extraversion
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Psyhcotism
Pregunta 29
Pregunta
Self efficiancy is an important part of goal setting theory because:
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it determines what kind of deefback we need
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it affects how committed we are to the goasls
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it can counteract goal complexity
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it improves our level of satisfaction with the goals
Pregunta 30
Pregunta
Which of the following is NOT one of McCellands needs?
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Need for Achievement
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Need for Esteem
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Need for Affiliation
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Need for Power
Pregunta 31
Pregunta
Which of the following is NOT a component of Vrooms expectancy theory?
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Valence
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Instrumentality
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Expectancy
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Efificacy
Pregunta 32
Pregunta
Locke and Latham are best known or which approach to motivation?
Pregunta 33
Pregunta
The mechanist view of communication in organisations
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Sees people as passive recipients of the message
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focuses on the different ways a message can be intepreted
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Recognises that we suffer from information overload
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Explores the impact of IT on communication
Pregunta 34
Pregunta
Proxemics is the study of
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Body Language
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The role of interpersonal space in communication
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Personal relationship at work
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The impact of personal apperrance on communication
Pregunta 35
Pregunta
The kinesic communication channel is often used to
Pregunta 36
Pregunta
Which of the following is NOT one of the four main structural of dimensions of communication in organisations
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Clarity
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Complexity
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Centralisation
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Configuration
Pregunta 37
Pregunta
Jargon is often used
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As a shorthand for common work elements
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To speed up communication with outsiders
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To avoid having to use email
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To explain a complex issue in plain language
Pregunta 38
Pregunta
Which of the folloing examples of organisational communication are assosociated with a regulative functional network?
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Bulletin Boards
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Policy Statements
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Verbal Praise
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Suggestion Boxes
Pregunta 39
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The words we use when we speak
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The sounds, noise and way we say words not the words themselves
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The meaning of the words
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The sumbolic use of the words
Pregunta 40
Pregunta
Informal communication networks
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Tend to have longer communication chains than formal networks
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Often contain much of the important communication at work
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Usually have more women than ment in them
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Tend to take the form of a wheel
Pregunta 41
Pregunta
Real teams can be distinguised from peuedo teams by
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The interdependence of the team members
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Team members having independent objectives
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Members not being sure whether they are in the team or not
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The frequence of meetings
Pregunta 42
Pregunta
For conceptual tasks, teams perform best when interdependence is
Pregunta 43
Pregunta
Self leadership is beneficial for
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Manual tasks only
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All team tasks
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conceptual tasks only
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behavioural tasks only
Pregunta 44
Pregunta
The google Re. Work project identified which characteristic as the most important in team effectiveness?
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Team Cohesion
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Dependability
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Psychological Safety
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Task meaning
Pregunta 45
Pregunta
Which of the following has NOT been found to be an important climate element creatice teams?
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risk-taking
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open comunication
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strong leadership
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Acceptance of ambiguity
Pregunta 46
Pregunta
According to Tuckman's model, what process often follows the initial forming of a team?
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Norming
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Storming
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Performing
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Adjourning
Pregunta 47
Pregunta
West and Unsworth propose which two dimensions are important to understanding effective teams?
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Task reflecivity and Social reflexivity
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Task reflexivity and Team viability
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Performance Reflexivity and Social Reflexivity
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Social Reflexivity and Team Viaibility
Pregunta 48
Pregunta
In West's model of team effectiveness 'organisational climate' is considered as what sort of factor?
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Input Factor
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Process Factor
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Outcome Factor
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Irrelevant Factor
Pregunta 49
Pregunta
According to Kotter (2001), good leadership is about coping with _____ while good management is about coping with ________
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Complexity, implentation
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Strategy, implementation
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Change, Complexity
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Complexity, Change
Pregunta 50
Pregunta
The Ohio and Michigan studies identified two dimensions of leader behaviour, which together can broadly be labelled
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Task focus and time focus
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initiating stucture and itiating change
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Employee orientation and consideration
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People orientation and task orientation
Pregunta 51
Pregunta
In Fielders contingency theory of leadership, there are three variables in the leaders situation that need to be assessed. which of the following is NOT one of these variables
Pregunta 52
Pregunta
Passive Management by exception is
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One of the leader styles identified by Blake and Mouton
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A form of transactional leadership
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Also known as contingent reward leadership
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A form of trandormational leadersip
Pregunta 53
Pregunta
The GLOBE project identified some leader attributes that were endorsed positively in most cultures these were
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Participative and team oriented
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Autonomous and humane oriented
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Team oriented and charismatic
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Charismatic and participative
Pregunta 54
Pregunta
According to the SIT perspective on leadership, which of the following is a key dimension for effective leadership?
Pregunta 55
Pregunta
According to Walumbwa, the four key components of authentic leadership include:
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Self awareness and Balanced processing
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Idealised influence and ispirational motivation
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Internalised Moral perspective and idealised influence
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Self awareness and individualsised consideration
Pregunta 56
Pregunta
According to implicit Leadership Theory, which of the folloing are sources of prejudice
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Leadership is associated as more strereotypical of men than women
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Men feel that women are less interested in leadership positions than men
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Women displaying leadership behaviours are evaluated less favourably then men
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A + C
Pregunta 57
Pregunta
Gersicks punctuated equilibrium model of chance considers three main compoments which of there is NOT one of them?
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Deep Structure
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Status Quo
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Reloutionary periods
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Equilibrium periods
Pregunta 58
Pregunta
The first two steps in kotters change model are:
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Never let up, incoporate change into the culture
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Establish a sense of urgency, develop a change vision
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Establish a sense of urgency, create a guiding coalition
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Develop a change vision, generate short-term wins
Pregunta 59
Pregunta
Action research was developed by Lewin as
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A way for ther practioner to implement change
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A wayfor researchers to identidy clear step-change plans
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An approach to understanding how groups interact
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A compromise between the scientific method and intuition
Pregunta 60
Pregunta
Which of the following is NOT one of the four factors in Oreg resistance to change measure?
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Routine seeking
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Dsitrust
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Emotional Reaction
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Cognitive Rigidity
Pregunta 61
Pregunta
Psychosocial transition theory is a way of understanding
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The impact of change on social groups
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Our psychological reactions to change
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How organisational change affects employees' home lives
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How change causes mental illness
Pregunta 62
Pregunta
In terms of organisational culture, what name does Schien give to the visible organisational structures and processess as manifestations of culture
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Features
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Artefacts
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Elements
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Assumptions
Pregunta 63
Pregunta
Which of the following is NOT a dimension in Hostedes model of national culture?
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Individualism
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Masculinity
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Future thinking
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Power distance
Pregunta 64
Pregunta
The GLOBE study of cultural influences at work focused on whcih elements of organisations?
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Motivation
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Selection
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Climate
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Leadership
Pregunta 65
Pregunta
Changing expectations about careers means that the job for _______ no longer applies to many organisations
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Development
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Learning
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Life
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Career
Pregunta 66
Pregunta
The _____ is an unwritten set of expectations about how the employee will perform at work, and what they expect from the organisation in return
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Psychological contract
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Cognitive contract
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Employee contract
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Proxy contract
Pregunta 67
Pregunta
How many stages of development are there in Erikkson's stags of development model?
Pregunta 68
Pregunta
Career ____ is the process of guiding people about their career choices
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interviweing
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assessment
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consultancy
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counselling
Pregunta 69
Pregunta
What is the fourth stage in Super's model?
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Exploration
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Growth
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Maintenance
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Decline
Pregunta 70
Pregunta
What type of career intervention would allow people to better understand their individual differences and the kind of work that would appeal to their traits, skills, abilities and interests?
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Career-counselling
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Prep for tranisiton
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Mentoring
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Developmental programmes
Pregunta 71
Pregunta
Which of the activities below could be encouraged to facilitate career progression?
Pregunta 72
Pregunta
Nicholsons model is called the ___ cycle
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transition
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socialisation
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consultancy
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change
Pregunta 73
Pregunta
in the cognitive appraisal of stress, Folman and Lazarus distinguish between primary and secondary appraisal. Secondary appraisal refers to:
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An appraisal of an event as potentiallly harmful or beneficial
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An evaluation of our coping options
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Listing pros and cons of a situation
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A decision about whther or not an enxounter is relevant to our well-being
Pregunta 74
Pregunta
The cost of work-related stress in organisations can be estiamted in terms of?
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Absenteeism
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Lost productivirty
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Compensation claims
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All of them
Pregunta 75
Pregunta
Which of the following is an example of personal resources than can eb drawn on in the job demands resoirce model?
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Self efficacy
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Rewards
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Social support
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Workload
Pregunta 76
Pregunta
Burnout is _______ correlated with engagement and _____ correlated with workaholism
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Negatively, Positively
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Neg, Neg,
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Pos, Pos,
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Positively, Negatively
Pregunta 77
Pregunta
Which of the following could be an organisational symptom of stress?
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Reduced absenteeism
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High performance
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Long hours culture
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Good staff morale
Pregunta 78
Pregunta
According to Palmer et al (2004) there are six potential hazards in the workplace, which of these is NOT one of them?
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control
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support
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responsibility
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change
Pregunta 79
Pregunta
The three stages in Seyle's general adaptaion syndrome model of stress are:
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Alarm, resistance, exhaustion
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Alarm, reaction, exhaustion
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Alarm, resistance, emotion
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Alarm, response, exhaustion
Pregunta 80
Pregunta
Secondary interventions to manage stress in the workplace focus on :
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trying to remove the source of stress
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providing counselling to employees
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Encouraging a participative management style
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Helping employees to modify their reaction to stressors
Pregunta 81
Pregunta
In positive psychology, Eudaimonia is the name given to one of the paths to authentic happiness. It involves:
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seeking to use and develop the best in ourselves
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seeking pleasure in our activities
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seeking to contribute to the wider community
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seeking to work towards a higher purpose
Pregunta 82
Pregunta
students who were categorised as flourishing in Howell's 2009 research were found to have:
Pregunta 83
Pregunta
According to Maslow, self-actualisation is:
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A good way of motiating people at work
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Engaged in by the majority of students and young adults
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A long, difficult process
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A simple model of motivation
Pregunta 84
Pregunta
Humanistic Psychology has been criticised for:
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being too optimistic about people
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not being scientifically rigorous
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being overly simplistic
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not tkaing account of the 'dark side' of human nature
Pregunta 85
Pregunta
in the broaden-and-build theory of positive emotions, experiencing emotions such as joy or pride can help us develop personal resources such as:
Pregunta 86
Pregunta
which of these is NOT a feature of strengths-based development?
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identifying your strengths
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finding ways to use strenghts in your work
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developing your weaknesses
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improving relationships with others
Pregunta 87
Pregunta
Of all the strengths defined in the Character Strengths and Virtues (CSV) guiide, which virtue is most strongly associated with work satisfaction in jobs directly involving other peple?
Respuesta
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Justice
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Humour
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Forgiveness
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Humanity
Pregunta 88
Pregunta
The best way to increase the likelihood of flow experiences at work is to:
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give employees more holidays
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give employees more autonomy
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ensure that employyes have clear goals
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Introduce flexitime
Pregunta 89
Pregunta
Ethical psychological research should be based around these principles:
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Informed consent, confidentiality, withdrawal and debriefing
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Informed consent, confidentiality, clarity and debriefing
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Informed consent, confidentiality, clarity and rapport
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Informed consent, consent, rapport, support services
Pregunta 90
Pregunta
Which one of the following are examples of the sources of information that evidence based practitioners should use?
Pregunta 91
Pregunta
A challenge for many occupational psychologists in promoting evidence-based practice is:
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Research results are so contradictory
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They are often acting in a consultative capacity rather than as final decision makers
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It is usually better to follow 'gut instinct' than use evidence to make decisions
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Managers think they know best
Pregunta 92
Pregunta
How many questions beginning with A should you ask when considering evidence based practice?
Pregunta 93
Pregunta
What evidence should you consider for evidence based practice?
Respuesta
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scientific research
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professional judgement
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organisational data
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all of the above
Pregunta 94
Pregunta
Which one is NOT what Frese considers to be a factor of the changing nature of work?
Pregunta 95
Pregunta
Who used the term soulful when talking about reinventing organisations?
Respuesta
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Laloux
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Lashey
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Latham
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Lewis