1168513
Descripción
Test por Justin Banks, actualizado hace más de 1 año
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Creado por Justin Banks
hace más de 10 años
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Pregunta 1
Pregunta
Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.
Respuesta
- True
- False
Pregunta 2
Pregunta
Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.
Respuesta
- True
- False
Pregunta 3
Pregunta
To the collectivist, conflict is closely related to the goals or outcomes. Conflict is “end” oriented, in that the collectivist seeks to achieve something.
Respuesta
- True
- False
Pregunta 4
Pregunta
The person who tries to balance both self-face and other-face needs takes on an accommodating style. This person would probably use a “give-and-take” approach and might propose some middle ground for resolving the conflict.
Respuesta
- True
- False
Pregunta 5
Pregunta
Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face. Facework can be employed to initiate, manage, or terminate conflict.
Respuesta
- True
- False
Pregunta 6
Pregunta
Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.
Respuesta
- True
- False
Pregunta 7
Pregunta
In Kim's Model of Intercultural Conflict, the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.
Respuesta
- True
- False
Pregunta 8
Pregunta
Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.
Respuesta
- True
- False
Pregunta 9
Pregunta
Collectivists tend to prefer other-face strategies such as avoiding the conflict, seeking a third party, or giving in to the other.
Respuesta
- True
- False
Pregunta 10
Pregunta
In low-context cultures, such as the United States, individuals are more likely to separate the conflict issue from the persons involved.
Respuesta
- True
- False
Pregunta 11
Pregunta
Which of the following is not a part of the micro level of Kim's Model of Intercultural Conflict?
Respuesta
-
Cognitive simplicity/rigidity
-
In-group bias
-
Insecurity/frustration
-
Dialectal differences
Pregunta 12
Pregunta
The intermediary level of Kim's Model of Intercultural Conflict refers to:
Respuesta
-
Defined outside cultural mediators
-
The actual location and context of the conflict
-
The status of the interactants involved
-
None of the above
Pregunta 13
Pregunta
Which of the following best defines facework?
Respuesta
-
The communicative strategies employed to manage one's own face or to support or challenge another's face
-
The communicative strategies employed to attack an opponent's dominant communication style
-
The communicative strategies employed to attack an opponent's integrating style
-
The communicative strategies employed to define one's face
Pregunta 14
Pregunta
One's conflict interaction style is based on two communication dimensions, including:
Respuesta
-
Integrating and accommodating
-
Avoiding and dominating
-
Self-face need and other-face need
-
Mutual face-need and interface-need
Pregunta 15
Pregunta
During intercultural conflict, in general, individualists tend to use more ________ styles
Respuesta
-
dominating
-
integrative
-
avoiding
-
obliging
Pregunta 16
Pregunta
During intercultural conflict, in general, collectivists tend to use more ___________ styles than individualists.
Respuesta
-
integrating
-
dominating
-
acommodating
-
confrontational
Pregunta 17
Pregunta
A dominating communication conflict style is associated with a:
Respuesta
-
High self-face concern and a low other self-concern
-
High self-face concern and a high other-face concern
-
Low self-face concern and a low other face
-
Low self-face concern and a high other-face concern
Pregunta 18
Pregunta
An avoiding communication conflict style is associated with a:
Respuesta
-
High self-face concern and a low other self-concern
-
High self-face concern and a high other-face concern
-
Low self-face concern and a low other face concern
-
Low self-face concern and a high other-face concern
Pregunta 19
Pregunta
An integrating communication conflict style is associated with a:
Respuesta
-
High self-face concern and a low other self-concern
-
High self-face concern and a high other-face concern
-
Low self-face concern and a low other face concern
-
Low self-face concern and a high other-face concern
Pregunta 20
Pregunta
An obliging communication conflict style is associated with a:
Respuesta
-
High self-face concern and a low other self-concern
-
High self-face concern and a high other-face concern
-
Low self-face concern and a low other face concern
-
Low self-face concern and a high other-face concern
Pregunta 21
Pregunta
Persons in low context cultures, in general, prefer:
Respuesta
-
Direct communication about the conflict
-
Indirect communication about the conflict
-
Self-face communication about the conflict
-
Other-face communication about the conflict
Pregunta 22
Pregunta
Persons in high context cultures, in general, prefer:
Respuesta
-
Direct communication about the conflict
-
Indirect communication about the conflict
-
Self-face communication about the conflict
-
Other-face communication about the conflict
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