13255340
Descripción
Test por Melvin Corbes, actualizado hace más de 1 año
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Creado por Melvin Corbes
hace más de 6 años
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Pregunta 1
Pregunta
Which of the following statements is true about joined reports?
Respuesta
-
You can add up to 5 bucket fields on a joined report.
-
You can apply conditional highlighting on joined reports.
-
Bucket fields are not allowed on joined reports.
-
Users can create analytic snapshots based on joined reports.
Pregunta 2
Pregunta
Which user is listed in the case history related list for case changes made for
assignment and escalation rules?
Respuesta
-
The automated case user specified in the support settings
-
The owner of the case when the rule was triggered
-
The default case owner specified in the assignment or escalation rule
-
The user who created the assignment or escalation rule
Pregunta 3
Pregunta
When a lead is converted and an opportunity record is created, which other
object is related to the new opportunity by default? Choose 2 answers:
Respuesta
-
Case
-
Account
-
Contact
-
Lead
Pregunta 4
Pregunta
A system administrator at Company A needs to mass update the lead source on
a number of opportunity records. How can this be accomplished? Choose 2
answers:
Respuesta
-
Create a list view for opportunities and update using inline editing
-
Use similar opportunities to update the opportunities
-
Export opportunities and update using the import wizard
-
Export opportunities and update using the data loader
Pregunta 5
Pregunta
Which option is available to a system administrator when managing passwords
for Salesforce Users? Choose 3 answers:
Respuesta
-
Administrators can assign a password to a set of users
-
Administrators can reset passwords for all users at once
-
Administrators can customize the message sent to locked out users
-
Administrators can grant users the "password never expires" permission
Pregunta 6
Pregunta
Company A requires that its Salesforce account data including attachments be
backed up weekly. Which tool should a system administrator use to accomplish
this?
Respuesta
-
Data export service
-
Account report export
-
Data Loader
-
Account analytic snapshot
Pregunta 7
Pregunta
What lead values are transferred to the opportunity upon lead conversion?
Select 2 answers.
Respuesta
-
Close Date = Today
-
Opportunity status = Lead status
-
Close Date = Last day in fiscal quarter
-
Stage = First stage in the list
Pregunta 8
Pregunta
Which of the following statements about Chatter posts and comments are true?
Select 2 answers.
Respuesta
-
Posts made to a user's profile are visible to all users in the organization
-
Posts on a user profile are not visible to other users
-
Updates to the Chatter feed on a record are only visible to a user if he has access to the record
-
Post visibility rolls-up via the role hierarchy
Pregunta 9
Pregunta
True or False: You can create queues on Account records.
Respuesta
- True
- False
Pregunta 10
Pregunta
. A system administrator has created a formula field on a lead object to
calculate a number. How can the numerical value be mapped to the account record
upon lead conversion?
Respuesta
-
The lead formula field value can be mapped to a roll-up summary field on the account record
-
The lead formula field value can be mapped to a number field on the account record
-
The lead formula field value can be mapped to a formula field on the account record
-
The lead formula field value can be mapped to a standard field on the account record
Pregunta 11
Pregunta
Why would you not have multi-inline editing available on a List View?
Respuesta
-
Salesforce does not yet support this feature
-
This feature is only available on Unlimited
-
Because there are multiple record types
-
It is already enabled by default
Pregunta 12
Pregunta
What customization option is available for standard fields? Choose 3 answers:
Respuesta
-
Edit pick list values for standard fields
-
Rename standard field labels in the user interface
-
Delete standard fields
-
Remove non-required standard fields from a page layout
Pregunta 13
Pregunta
Which features of the service cloud console can be customized by the
administrator? Select 2 answers.
Respuesta
-
The objects available in the navigation tab
-
The default page layout per object
-
The available record types per object
-
The fields shown in the highlights panel
Pregunta 14
Pregunta
Which statement about Community experts is true? Choose 2 answers:
Respuesta
-
Community experts can be designated for Salesforce Ideas
-
Community experts can manage Salesforce Ideas categories
-
Community experts can designated by an icon
-
Community experts can delete inappropriate community content
Pregunta 15
Pregunta
How is Multi-Currency enabled?
Respuesta
-
Tick "Enable Multi-Currency" in the company profile settings.
-
Multi-Currency is enabled by default on all organizations.
-
Contact Salesforce.com to have MultiCurrency enabled in the organization.
-
Choose a default currency
Pregunta 16
Pregunta
Who can add members to a case team? Select 3 answers.
Respuesta
-
Owner
-
Administrator
-
Anyone above the record owner in the role hierarchy
-
Any team member
Pregunta 17
Pregunta
Which of the following are true when setting up dashboard running user?
Select 2 answers.
Respuesta
-
Users may see different data between dashboard components and source reports
-
The running user's access permissions determine the data displayed in the components of the dashboard
-
Dashboards with running users cannot have scheduled refresh
-
The running user becomes the default dashboard owner
Pregunta 18
Pregunta
In inline editing, field is updated when?
Respuesta
-
Record is updated/saved
-
The return key is pressed once
-
The field is updated/saved
-
None of the Above
Pregunta 19
Pregunta
Choose the correct order of rule processing.
Respuesta
-
Validation Rules, Assignment Rules, Workflow Rules, Escalation Rules
-
Assignment Rules, Workflow Rules, Validation Rules, Escalation Rules
-
Validation Rules, Workflow Rules, Escalation Rules, Assignment Rules
-
Workflow Rules, Assignment Rules, Escalation Rules, Validation Rules
Pregunta 20
Pregunta
What is required to make a user an approver in the approval process?
Respuesta
-
The user must be in the same role as the approval submitter in the role hierarchy
-
The user must have read permission for the object in the approval process
-
The user must opt in to receive email alerts when an approval is requested
-
The user must be set up as a delegated approver
Pregunta 21
Pregunta
True or False: Standard Forecasting can't be used if Custom Fiscal Years are
enabled.
Respuesta
- True
- False
Pregunta 22
Pregunta
A system administrator at Company A needs to prevent sales representatives
from editing fields on an opportunity once the opportunity has been moved to a
closed stage. Which data validation tool can be used to accomplish this? Choose 2
answers:
Respuesta
-
Data Validation rules
-
Record Types and read only page layouts
-
Formula fields
-
Workflow field updates
Pregunta 23
Pregunta
In Salesforce.com, in which object is Queues not allowed?
Respuesta
-
Lead
-
Case
-
Account
-
Custom Object
Pregunta 24
Pregunta
When should a system administrator consider using the Salesforce
AppExchange? Choose 2 answers:
Respuesta
-
When standard Salesforce functionality needs to be extended
-
To find answers to Salesforce application questions
-
When looking for pre-built custom applications and tools
-
To submit ideas for Salesforce application enhancements
Pregunta 25
Pregunta
Which accounts are automatically synchronized on Salesforce Classic Lite?
Respuesta
-
Any account created in the last 30 days
-
All recently accessed accounts
-
Accounts that the user owns
Pregunta 26
Pregunta
Sales managers need to view and report on sales revenue across an entire
company without having access to a custom object that tracks personal time off
requests. Which permission should a system administrator enable in a custom
profile to meet this requirement in a private sharing model?
Respuesta
-
"Read for Opportunities"
-
"Read for Accounts"
-
"View All Data"
-
"View All for Opportunities"
Pregunta 27
Pregunta
Company A set the organization-wide default setting for opportunities to
private. Which records will an opportunity pipeline report return?
Respuesta
-
Opportunities owned by the user running the report and users below them in the role hierarchy
-
Opportunities owned by the user running the report and users in the same role in the role hierarchy
-
Opportunities for the entire sales organization regardless of the user running the report
-
Opportunities for which the user running the report is also the account owner
Pregunta 28
Pregunta
True or False: Your complimentary document storage can be used as an
additional space when you have exceeded your general storage limit.
Respuesta
- True
- False
Pregunta 29
Pregunta
When are validation rules applied when using Salesforce for Outlook?
Respuesta
-
Every time a record is saved
-
Every time a user views a record
-
Every time a record is updated
-
Every time data is synchronized with the server
Pregunta 30
Pregunta
Which type of chart can be used to display summary values from two different
levels of grouping in a report? Choose 2 answers
Respuesta
-
Funnel chart
-
Donut chart
-
Grouped line chart
-
Stacked bar chart
Pregunta 31
Pregunta
Which privilege can be granted to members of content library (workspace)
without modifying user permissions? Choose 2 answers:
Respuesta
-
Share content with other users in Chatter
-
Create a new content library
-
Add tags when editing content details
-
Edit a member's library permissions
Pregunta 32
Pregunta
Which setting can a system administrator control in the Salesforce user
interface? Choose 3 answers:
Respuesta
-
Enable customizable recent items
-
Enable spell checker
-
Enable enhanced list views
-
Enable hover details
Pregunta 33
Pregunta
True or False: A standard reports can be used as a source report for
dashboards.
Respuesta
- True
- False
Pregunta 34
Pregunta
What should a system administrator consider when deleting a custom field?
Choose 3 answers:
Respuesta
-
Field used in workflow and assignment rules cannot be deleted
-
Field values should be archived before a field is deleted.
-
Deleted fields and values can be restored from the recycle bin within 15 days.
-
Existing field values must be transferred to a new custom field.
Pregunta 35
Pregunta
Which Import functionality of salesforce.com should be used if one needs to
import the 30000 Cases in Salesforce.com?
Respuesta
-
Data Loader
-
Import Wizard
-
Either
-
None of the above
Pregunta 36
Pregunta
What can be transferred from one user to another user during a mass transfer
of account records? Choose 3 answers:
Respuesta
-
Open activities
-
Closed activities
-
Open cases
-
Closed cases
Pregunta 37
Pregunta
Which statement is true regarding a custom field formula?
Respuesta
-
It cannot reference standard, custom, or other objects
-
It can contain formulas up to 4000 characters
-
4000 characters is the limit on the compiled size of the formula
-
It can contain formulas up to 3900 characters
Pregunta 38
Pregunta
In previous versions, Data Loader has been known as? Select 2 answers.
Respuesta
-
AppExchange Data Loader
-
Sforce Data Loader
-
Earth Data Loader
-
Cloud Data Loader
Pregunta 39
Pregunta
Which of following are Standard SalesForce.com Profiles? Select 3 answers.
Respuesta
-
Marketing User
-
Read Only
-
Contract Manager
-
Developer
Pregunta 40
Pregunta
A user received an error message when attempting to log into Salesforce.
What is the first step the Salesforce administrator would take to troubleshoot the
problem?
Respuesta
-
Reset the password
-
Unlock the user
-
View the login history
-
Change the login IP ranges
Pregunta 41
Pregunta
Criteria-based sharing rules can be created for which objects? Choose 3
answers:
Respuesta
-
Leads
-
Campaign Members
-
Contacts
-
Accounts
Pregunta 42
Pregunta
What does Salesforce authenticate before allowing a user to log in through the
user interface? Choose 3 answers:
Respuesta
-
Whether the user's profile has IP address restrictions
-
Whether the organization has trusted IP addresses
-
Whether the user's profile has specified business hours
-
Whether the user's profile is API enabled
Pregunta 43
Pregunta
Arthur modifies a record which triggered an immediate workflow action which
updates a field on the same record. Which user will be registered on the Last
Modified By field of the record?
Respuesta
-
The system administrator
-
Arthur
-
The default workflow user
-
This field will not change since the it was changed by the system
Pregunta 44
Pregunta
True or False: Only one campaign can be designated as primary campaign
source in opportunity.
Respuesta
- True
- False
Pregunta 45
Pregunta
A system administrator createad a custom object for a recruiting appliation to
track open positions. The administrator needs to give recruiting users the ability to
read, create, edit, and delete position records. How should the administrator do
this?
Respuesta
-
Modify a standard profile and enable the custom object permissions
-
B Create a custom profile and enable the custom object permissions
-
Use an existing standard profile that will automatically have the custom object permission enabled
-
Use an existing custom profile that will automatically have the custom object permissions enabled
Pregunta 46
Pregunta
Which of the following is an example of featured licenses?
Respuesta
-
Offline User
-
Console User
-
Service Console User
-
System User
Pregunta 47
Pregunta
Admin added a value to opportunity stage picklist but users cant see it. How
can admin address this?
Respuesta
-
make sure value is active
-
make sure value is added appropriate record types
-
record type has no page layout referred
-
make a workflow actions
Pregunta 48
Pregunta
What Does a custom report type determine? Choose 2 answers:
Respuesta
-
The report format of the resulting report
-
The custom summary formulas displayed in a resulting report
-
The objects that are available when building a report
-
The fields that can be used as columns when building a report
Pregunta 49
Pregunta
The cloud scheduler has which capability? Choose 2 answers:
Respuesta
-
Salesforce can automatically propose multiple meeting times based on Salesforce user calendars
-
A custom logo can be added to the meeting request email sent to a contact or lead.
-
C The cloud scheduler can be enabled at the user profile level
-
The cloud scheduler allows users to view available meeting times on lead and contact calendars
Pregunta 50
Pregunta
Which are the components of a profile? Select 3 answers.
Respuesta
-
Page Layout
-
Record Type
-
Field Level Security
-
Roles
Pregunta 51
Pregunta
Which feature restricts a user's ability to log into Salesforce? Choose 2
answers:
Respuesta
-
Login hours
-
Trusted IP ranges
-
Password policies
-
Login IP ranges
Pregunta 52
Pregunta
In what cases does the validation rules is applied? Choose 3 In what cases does
the validation rules is applied? Choose 3
Respuesta
-
workflow process
-
via Import wizard
-
When field is edited
-
via Web-to-Lead
Pregunta 53
Pregunta
In what type of Reports is grouping of data or charts not allowed?
Respuesta
-
Tabular
-
Summary
-
Matrix
-
None of the Above
Pregunta 54
Pregunta
What is a capability of Salesforce knowledge? Choose 2
Respuesta
-
Knowledge allows an organization to share articles with partner portal users.
-
Knowledge only allows a single article type across all data categories
-
Knowledge uses data categories and roles to make articles visible to specific users.
-
Knowledge automatically creates a solution for each new article
Pregunta 55
Pregunta
Company A needs to allow a group of users to view account records that the
do NOT own. Which feature can the system administrator use to meet this
requirement?
Respuesta
-
Field Level Security
-
Sharing Rules
-
Account record types
-
Public groups
Pregunta 56
Pregunta
When working on opportunities, sales representatives at Company A need to
understand how their peers have successfully managed other opportunities with
comparable products, competing against the same competitors. Which feature
should a system administrator use to facilitate them? Choose 2 answers:
Respuesta
-
Chatter groups
-
Similar opportunities
-
Big deal alerts
-
Opportunity update reminders
Pregunta 57
Pregunta
. Workflow Rules consist which of the following components? Select 3 answers.
Respuesta
-
Workflow Task
-
Workflow Outbound Message
-
Workflow Field Updates
-
Workflow Actions
Pregunta 58
Pregunta
When an existing custom field is modified, which scenario can cause data loss?
Select 2 answers.
Respuesta
-
When Field type is changed to or from type Date or Date/Time
-
When Field type is changed to Number from Percent
-
When Field type is changed to Email from Text
-
When Field type is changed to Auto Number from Text
Pregunta 59
Pregunta
Which tool should be used to import 5000 Cases into Salesforce.com?
Respuesta
-
Import Wizard
-
Data Loade
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